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Capgemini vs Genpact

Side-by-side ServiceNow partner comparison: program tiers, CSAT, certifications, PLAs, and Validated Practices — refreshed from published partner data.

Metric

Capgemini

Elite

Genpact

Elite

Ecosystem median

525 partners above Registered

Partner Tier
Build: Premier
Built with ServiceNow Offerings:
Consulting & Implementation: Elite
Reseller: Elite
Service Provider: Elite
Build: Registered
Built with ServiceNow Offerings:
Consulting & Implementation: Elite
Reseller: Elite
Service Provider: Premier
Partner Score218.03786 34.46214000000000512 mo190.93463 24.6883112 mo61.2
CSAT Score4.75 0.2412 mo9-month trend: 4.51 → 4.754.5 0.0612 mo9-month trend: 4.56 → 4.54.74
CIS Certifications1287 30612 mo9-month trend: 981 → 1287274 3812 mo9-month trend: 236 → 27412
Product Line Achievements9 712 mo10
Validated Practices500
Solutions000
Integrations1
Apps22
CMAs831
CTAs7182
CountryUnited StatesUnited Kingdom

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Data derives from published ServiceNow Partner Finder profiles and refreshes daily (main upstream refresh ~8th–9th monthly). See our methodology.