For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/accenture-llp/tearsheet
Accenture
Chicago, Illinois, United States
Global EliteBuild- Global EliteC&I
- Global EliteReseller
- Global EliteService Provider
Demand greater innovation, flexibility and experiences from the enterprise as an essential part of your Journey to Cloud.
Synced
Overview
Key figures for Accenture, who they are and how ServiceNow scores them.
About Accenture
Demand greater innovation, flexibility and experiences from the enterprise as an essential part of your Journey to Cloud.
- Programs
- BuildGlobal Elite
- Consulting & ImplementationGlobal Elite
- ResellerGlobal Elite
- Service ProviderGlobal Elite
- Location
- Chicago, Illinois, United States
Scores and position
- Partner Score
- 344
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Accenture is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
6 product lines · 0 with a Validated Practice · 2 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- App EngineOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 14CSAT —
- Customer Service Management (CSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 13CSAT —
- Hardware Asset Management (HAM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 10CSAT —
- Human Resources (HR)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 13CSAT —
- ITSM StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 58CSAT —
- Security Incident ResponseOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 6CSAT —
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
App Engine Oct 15, 2026 | 14 | — | ||||
Customer Service Management (CSM) Oct 15, 2026 | 13 | — | ||||
Hardware Asset Management (HAM) Oct 15, 2026 | 10 | — | ||||
Human Resources (HR) Oct 15, 2026 | 13 | — | ||||
ITSM Standard Oct 15, 2026 | 58 | — | ||||
Security Incident Response Oct 15, 2026 | 6 | — |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 35
- Certified Master Architects
- CTA
- 262
- Certified Technical Architects
- Presales accreditations
- 640
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 804
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 4,813
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
7,555 certifications · 44 types · 36 product lines. Every certificate held; one person can hold several.
App Engine2,893
- ServiceNow Certified Application Developer (CAD)2,893
Now Assist for Creator1,006
- Now Assist for Creator Implementation Delivery Accreditation1,006
Now Assist for IT Service Management (ITSM)454
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite453
- Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon1
Risk, Resilience, Sustainability319
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)319
Human Resources (HR)311
- Suite Certification - HR Professional311
Customer Service Management (CSM)261
- Suite Certification - CSM Professional261
Strategic Portfolio Management Standard256
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)256
Software Asset Management (SAM)231
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)231
Hardware Asset Management (HAM)221
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)221
Security Incident Response152
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)152
Vulnerability Response145
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)145
ITSM Pro138
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))102
- Micro-Certification – DevOps Change Velocity18
- Suite Certification - ITSM Professional18
Now Assist for Customer Service Management (CSM)125
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite125
Now Assist for HR Service Delivery (HRSD)123
- Suite Certification - Now Assist for HR Service Delivery Pro Plus123
ITSM Standard118
- Employee Center Accreditation67
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)51
Field Service Management (FSM)96
- Certified Implementation Specialist – Field Service Management (CIS-FSM)96
Telecommunications Network Inventory94
- Telecommunication Network Inventory Delivery Accreditation94
Workflow Data Fabric68
- Suite Certification - Workflow Data Fabric68
Workplace Service Delivery60
- Suite Certification - Workplace Service Delivery60
Operational Technology Management59
- Delivery Accreditation - Operational Technology59
Third-party Risk Management50
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)50
Financial Services Operations - Banking47
- Suite Certification - FSO Banking and Wealth Management Professional47
Healthcare & Life Sciences38
- Suite Certification - Healthcare and Life Sciences Management Professional38
Moveworks36
- Moveworks Agent Studio Fundamentals Delivery Accreditation18
- Moveworks Platform Implementation for Engineers Delivery Accreditation18
Business Continuity Management35
- Micro-Certification - Business Continuity Management35
Enterprise Architecture35
- Enterprise Architecture Implementation Delivery Accreditation35
Legal Service Delivery33
- Suite Certification - Legal Service Delivery33
Public Sector Digital Services32
- Suite Certification - Public Sector Digital Services (PSDS)32
Telecom Service Management (TSM)30
- Suite Certification - Telecommunication and Media Service Management30
Technology Provider Service Management (TPSM)28
- Suite Certification - Technology Provider Service Management28
Retail Service Management26
- Retail Delivery Accreditation26
ITOM Visibility14
- Suite Certification - Data Foundations (CMDB and CSDM) Professional6
- Suite Certification – IT Operations Management Visibility (ITOM Visibility)6
- Certified Implementation Specialist – Discovery (CIS-DISCO)1
- Certified Implementation Specialist – Service Mapping (CIS-SM)1
Cloud Cost Management10
- Cloud Cost Management Delivery Accreditation10
Strategic Portfolio Management Pro7
- Strategic Planning Delivery Accreditation7
Manufacturing Commercial Operations3
- Manufacturing Commercial Operations Delivery Accreditation3
ITOM Health1
- Certified Implementation Specialist – Event Management (CIS-EM)1
Benchmarks
How Accenture compares with partners in the same program and tier.
Against 6 Global Elite Consulting & Implementation partners
Peer percentileP69
Average across metrics, vs Global Elite peers
Program percentileP89
vs all 354 Consulting & Implementation partners
Biggest strengthAccreditationsSign in to see the figures
Biggest gapProduct Line Achievements6 vs peer median 8 · P17
Partner ScoreP75
344
Above median · Median 320 · Best 348 · 6/6 peers
290.02 peers in this partner's bin350.0
CIS ResourcesP92
3,021people
Above median · Median 1,860 · Best 3,021 · 6/6 peers
1,0001 peer in this partner's bin3,499
Product Line AchievementsP17
6
Below median · Median 8 · Best 16 · 6/6 peers
62 peers in this partner's bin17
Validated PracticesSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Accenture has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score344+47Aug+3Sep−2Oct—
- Unique CIS-Certified Resources3,021+616Aug+83Sep+125Oct—
- Product Line Achievements6+3Aug—Sep+1Oct—
- Certified Technical Architects262+54Aug—Sep—Oct−3
- Certified Master Architects35+1Aug+1Sep—Oct—
- Built integrations20Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 342+7 | 336−5 | 344+7 | 346+3 | 344−2 | 344 | +47 |
| Unique CIS-Certified Resources | 2,624−33 | 2,682+58 | 2,813+131 | 2,896+83 | 3,021+125 | 3,021 | +616 |
| Product Line Achievements | 4+1 | 4 | 5+1 | 5 | 6+1 | 6 | +3 |
| Certified Technical Architects | 273+5 | 270−3 | 265−5 | 265 | 265 | 262−3 | +54 |
| Certified Master Architects | 35+1 | 35 | 34−1 | 35+1 | 35 | 35 | +1 |
| Built integrations | 2 | 2 | 2 | 2 | 2 | 2 | 0 |
Awards
11 ServiceNow partner awards
- Undated
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Solutions & contact
What Accenture has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 4
- Solutions
- 1
- Integrations
- 2
- Store apps
- —
Contact
- Sign in to see email
- Location
- Chicago, Illinois, United States