For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/adesso-se/tearsheet
adesso SE
Dortmund, Nrth Rhine Westfalia, Germany4.5 / 5 CSAT
EliteC&I
SelectReseller
RegisteredService Provider
adesso helps you realize maximum value using ServiceNow by combining extensive industry knowledge, technological competence & proven project methods.
Overview
Key figures for adesso SE, who they are and how ServiceNow scores them.
About adesso SE
adesso helps you realize maximum value using ServiceNow by combining extensive industry knowledge, technological competence & proven project methods.
- Programs
- Consulting & ImplementationElite
- ResellerSelect
- Service ProviderRegistered
- Location
- Dortmund, Nrth Rhine Westfalia, Germany
- Website
- www.adesso.de
Scores and position
- Partner Score
- 67
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What adesso SE is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
1 product line · 0 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- ITSM StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 4.7 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
ITSM Standard Oct 14, 2026 | 3 | 4.7 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 1
- Certified Technical Architects
- Presales accreditations
- 23
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 18
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 29
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
69 certifications · 25 types · 19 product lines. Every certificate held; one person can hold several.
ITSM Standard19
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)6
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))5
- Employee Center Accreditation5
- Micro-Certification - CMDB Health1
- Micro-Certification - Configure the CMDB1
- Micro-Certification - Service Portal1
App Engine16
- ServiceNow Certified Application Developer (CAD)16
Human Resources (HR)5
- Suite Certification - HR Professional5
Customer Service Management (CSM)4
- Suite Certification - CSM Professional4
Risk, Resilience, Sustainability4
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)4
Strategic Portfolio Management Standard3
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)3
Field Service Management (FSM)2
- Certified Implementation Specialist – Field Service Management (CIS-FSM)2
Healthcare & Life Sciences2
- Suite Certification - Healthcare and Life Sciences Management Professional2
Now Assist for Customer Service Management (CSM)2
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite2
Now Assist for IT Service Management (ITSM)2
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite1
- Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon1
Security Incident Response2
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)2
Business Continuity Management1
- Micro-Certification - Business Continuity Management1
Financial Services Operations - Banking1
- Suite Certification - FSO Banking and Wealth Management Professional1
ITOM Health1
- Certified Implementation Specialist – Event Management (CIS-EM)1
Now Assist for Creator1
- Now Assist for Creator Implementation Delivery Accreditation1
Now Assist for HR Service Delivery (HRSD)1
- Suite Certification - Now Assist for HR Service Delivery Pro Plus1
Software Asset Management (SAM)1
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)1
Third-party Risk Management1
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)1
Vulnerability Response1
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)1
Benchmarks
How adesso SE compares with partners in the same program and tier.
Against 113 Elite Consulting & Implementation partners
Peer percentileP20
Average across metrics, vs Elite peers
Program percentileP46
vs all 354 Consulting & Implementation partners
Biggest strengthCSATSign in to see the figures
Biggest gapPartner Score67 vs peer median 129 · P5
Partner ScoreP5
67
Below median · Median 129 · Best 293 · 113/113 peers
0.035 peers in this partner's bin300.0
CIS ResourcesP20
30people
Below median · Median 60 · Best 1,304 · 113/113 peers
089 peers in this partner's bin1,399
Product Line AchievementsP26
1
Below median · Median 3 · Best 15 · 113/113 peers
040 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How adesso SE has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score67+7Aug+1Sep—Oct—
- Unique CIS-Certified Resources30+9Aug+2Sep−1Oct—
- Product Line Achievements10Aug—Sep—Oct—
- Certified Technical Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.5−0.1Aug—Sep+0.1Oct+0.1
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 60+1 | 66+6 | 67+1 | 67+1 | 67 | 67 | +7 |
| Unique CIS-Certified Resources | 27+1 | 28+1 | 29+1 | 31+2 | 30−1 | 30 | +9 |
| Product Line Achievements | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Certified Technical Architects | — | — | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.5+0.1 | 4.3−0.2 | 4.3 | 4.3 | 4.4+0.1 | 4.5+0.1 | −0.1 |
No ServiceNow partner awards on record.
Solutions & contact
What adesso SE has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.adesso.de
- Sign in to see email
- Location
- Dortmund, Nrth Rhine Westfalia, Germany