For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/agineo-gmbh/tearsheet
agineo GmbH
Aachen, Nrth Rhine Westfalia, Germany4.9 / 5 CSAT
SelectBuild
EliteC&I
EliteReseller
PremierService Provider
Develop solutions, realize complex projects and deliver agile implementations of innovative processes - this is the base of agineo's success!
Overview
Key figures for agineo GmbH, who they are and how ServiceNow scores them.
About agineo GmbH
Develop solutions, realize complex projects and deliver agile implementations of innovative processes - this is the base of agineo's success!
- Programs
- BuildSelect
- Consulting & ImplementationElite
- ResellerElite
- Service ProviderPremier
- Location
- Aachen, Nrth Rhine Westfalia, Germany
- Website
- www.agineo.de
Scores and position
- Partner Score
- 207
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What agineo GmbH is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
12 product lines · 4 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- App EngineOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 4.8 / 5
- Customer Service Management (CSM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 6CSAT 4.7 / 5
- Field Service Management (FSM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Human Resources (HR)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- ITOM HealthOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 4.7 / 5
- ITOM VisibilityOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 4.8 / 5
- ITSM ProOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 4.8 / 5
- ITSM StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 11CSAT 4.9 / 5
- Now Assist for IT Service Management (ITSM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 4.7 / 5
- Risk, Resilience, SustainabilityOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 5.0 / 5
- Software Asset Management (SAM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
- Strategic Portfolio Management StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 5CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
App Engine Oct 14, 2026 | 3 | 4.8 / 5 | ||||
Customer Service Management (CSM) Oct 14, 2026 | 6 | 4.7 / 5 | ||||
Field Service Management (FSM) Oct 14, 2026 | 2 | 5.0 / 5 | ||||
Human Resources (HR) Oct 14, 2026 | 2 | 5.0 / 5 | ||||
ITOM Health Oct 14, 2026 | 3 | 4.7 / 5 | ||||
ITOM Visibility Oct 14, 2026 | 4 | 4.8 / 5 | ||||
ITSM Pro Oct 14, 2026 | 4 | 4.8 / 5 | ||||
ITSM Standard Oct 14, 2026 | 11 | 4.9 / 5 | ||||
Now Assist for IT Service Management (ITSM) Oct 14, 2026 | 3 | 4.7 / 5 | ||||
Risk, Resilience, Sustainability Oct 14, 2026 | 3 | 5.0 / 5 | ||||
Software Asset Management (SAM) Oct 14, 2026 | 1 | 5.0 / 5 | ||||
Strategic Portfolio Management Standard Oct 14, 2026 | 5 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 1
- Certified Master Architects
- CTA
- 16
- Certified Technical Architects
- Presales accreditations
- 82
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 86
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 304
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
616 certifications · 41 types · 36 product lines. Every certificate held; one person can hold several.
App Engine123
- ServiceNow Certified Application Developer (CAD)123
ITSM Standard90
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))41
- Employee Center Accreditation31
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)18
Now Assist for IT Service Management (ITSM)58
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite58
Customer Service Management (CSM)42
- Suite Certification - CSM Professional42
Now Assist for Creator42
- Now Assist for Creator Implementation Delivery Accreditation42
Human Resources (HR)32
- Suite Certification - HR Professional32
ITSM Pro26
- Micro-Certification – DevOps Change Velocity13
- Suite Certification - ITSM Professional13
ITOM Health20
- Suite Certification - Data Foundations (CMDB and CSDM) Professional14
- Suite Certification - IT Operations Management AIOps Enterprise (ITOM AIOps Enterprise)6
Now Assist for HR Service Delivery (HRSD)20
- Suite Certification - Now Assist for HR Service Delivery Pro Plus20
Now Assist for Customer Service Management (CSM)18
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite18
Strategic Portfolio Management Standard17
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)17
Vulnerability Response14
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)14
Hardware Asset Management (HAM)12
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)12
Risk, Resilience, Sustainability12
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)12
Security Incident Response12
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)12
Enterprise Architecture10
- Enterprise Architecture Implementation Delivery Accreditation10
Field Service Management (FSM)10
- Certified Implementation Specialist – Field Service Management (CIS-FSM)10
Software Asset Management (SAM)10
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)10
ITOM Visibility8
- Suite Certification – IT Operations Management Visibility (ITOM Visibility)8
Workflow Data Fabric6
- Suite Certification - Workflow Data Fabric6
Public Sector Digital Services5
- Suite Certification - Public Sector Digital Services (PSDS)5
Manufacturing Commercial Operations4
- Manufacturing Commercial Operations Delivery Accreditation4
Third-party Risk Management4
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)4
Legal Service Delivery3
- Suite Certification - Legal Service Delivery3
Workplace Service Delivery3
- Suite Certification - Workplace Service Delivery3
Moveworks2
- Moveworks Agent Studio Fundamentals Delivery Accreditation1
- Moveworks Platform Implementation for Engineers Delivery Accreditation1
Operational Technology Management2
- Delivery Accreditation - Operational Technology2
Retail Service Management2
- Retail Delivery Accreditation2
Telecommunications Network Inventory2
- Telecommunication Network Inventory Delivery Accreditation2
Business Continuity Management1
- Micro-Certification - Business Continuity Management1
Cloud Cost Management1
- Cloud Cost Management Delivery Accreditation1
Financial Services Operations - Banking1
- Suite Certification - FSO Banking and Wealth Management Professional1
Healthcare & Life Sciences1
- Suite Certification - Healthcare and Life Sciences Management Professional1
Strategic Portfolio Management Pro1
- Strategic Planning Delivery Accreditation1
Technology Provider Service Management (TPSM)1
- Suite Certification - Technology Provider Service Management1
Telecom Service Management (TSM)1
- Suite Certification - Telecommunication and Media Service Management1
Benchmarks
How agineo GmbH compares with partners in the same program and tier.
Against 112 Elite Consulting & Implementation partners
Peer percentileP81
Average across metrics, vs Elite peers
Program percentileP89
vs all 353 Consulting & Implementation partners
Biggest strengthProduct Line Achievements12 vs peer median 3 · P95
Biggest gapMaster Architects (CMA)Sign in to see the figures
Partner ScoreP90
207
Above median · Median 129 · Best 293 · 112/112 peers
0.09 peers in this partner's bin300.0
CIS ResourcesP84
275people
Above median · Median 61 · Best 1,304 · 112/112 peers
013 peers in this partner's bin1,399
Product Line AchievementsP95
12
Above median · Median 3 · Best 15 · 112/112 peers
05 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How agineo GmbH has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score207+27Aug+3Sep+1Oct—
- Unique CIS-Certified Resources275+39Aug+2Sep+3Oct—
- Product Line Achievements120Aug+1Sep—Oct—
- Certified Technical Architects16+2Aug—Sep+1Oct—
- Certified Master Architects1−1Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.9+0.1Aug+0.1Sep—Oct—
- Built integrations10Aug—Sep—Oct—
- Store apps10Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 198 | 202+4 | 203+1 | 206+3 | 207+1 | 207 | +27 |
| Unique CIS-Certified Resources | 252+2 | 260+8 | 270+10 | 272+2 | 275+3 | 275 | +39 |
| Product Line Achievements | 9 | 10+1 | 11+1 | 12+1 | 12 | 12 | 0 |
| Certified Technical Architects | 15 | 15 | 15 | 15 | 16+1 | 16 | +2 |
| Certified Master Architects | 1 | 1 | 1 | 1 | 1 | 1 | −1 |
| Customer satisfaction (CSAT) | 4.8 | 4.8 | 4.8 | 4.8+0.1 | 4.8 | 4.9 | +0.1 |
| Built integrations | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Store apps | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
Awards
1 ServiceNow partner award
- Undated
Unknown Award
Solutions & contact
What agineo GmbH has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 0
- Solutions
- 0
- Integrations
- 1
- Store apps
- 1
Contact
- Website
- www.agineo.de
- Sign in to see email
- Location
- Aachen, Nrth Rhine Westfalia, Germany