For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/alten-italia-spa-societ%C3%A0-unipersonale/tearsheet
ALTEN Italia
Milan, Milan, Italy3.0 / 5 CSAT
PremierC&I
PremierReseller
ALTEN is a leader in both outsourced Engineering and R&D and IT Services with more than 50,000 engineers in over 30 countries.
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for ALTEN Italia, who they are and how ServiceNow scores them.
About ALTEN Italia
ALTEN is a leader in both outsourced Engineering and R&D and IT Services with more than 50,000 engineers in over 30 countries.
- Programs
- Consulting & ImplementationPremier
- ResellerPremier
- Location
- Milan, Milan, Italy
- Website
- www.alten.it
Scores and position
- Partner Score
- 62
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What ALTEN Italia is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- —
- Certified Technical Architects
- Presales accreditations
- 14
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 5
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 13
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
1 certifications · 1 types · 1 product line. Every certificate held; one person can hold several.
Human Resources (HR)1
- Suite Certification - HR Professional1
Benchmarks
How ALTEN Italia compares with partners in the same program and tier.
Against 137 Premier Consulting & Implementation partners
Peer percentileP23
Average across metrics, vs Premier peers
Program percentileP24
vs all 354 Consulting & Implementation partners
Biggest strengthValidated PracticesSign in to see the figures
Biggest gapCSATSign in to see the figures
Partner ScoreP35
62
Below median · Median 71 · Best 138 · 137/137 peers
20.046 peers in this partner's bin140.0
CIS ResourcesP9
9people
Below median · Median 20 · Best 164 · 137/137 peers
082 peers in this partner's bin174
Product Line AchievementsP29
0
At the peer median · Median 0 · Best 11 · 137/137 peers
0113 peers in this partner's bin11
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How ALTEN Italia has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Registered → Global Elite
Consulting & Implementation
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score62+2Aug—Sep—Oct—
- Unique CIS-Certified Resources9−3Aug+1Sep−1Oct—
- Customer satisfaction (CSAT)3.0−1.5Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 63+1 | 62 | 62 | 62 | 62 | 62 | +2 |
| Unique CIS-Certified Resources | 10−1 | 9−1 | 9 | 10+1 | 9−1 | 9 | −3 |
| Customer satisfaction (CSAT) | 3.0−1.2 | 3.0 | 3.0 | 3.0 | 3.0 | 3.0 | −1.5 |
No ServiceNow partner awards on record.
Solutions & contact
What ALTEN Italia has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.alten.it
- Sign in to see email
- Location
- Milan, Milan, Italy