For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/beyond20/tearsheet
Beyond20
Phoenix, Arizona, United States4.6 / 5 CSAT
EliteC&I
PremierReseller
Beyond20 delivers Enterprise Service Management solutions, Advisory, Training, and Implementation on the NOW platform for public and private clients.
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for Beyond20, who they are and how ServiceNow scores them.
About Beyond20
Beyond20 delivers Enterprise Service Management solutions, Advisory, Training, and Implementation on the NOW platform for public and private clients.
- Programs
- Consulting & ImplementationElite
- ResellerPremier
- Location
- Phoenix, Arizona, United States
- Website
- www.beyond20.com
Scores and position
- Partner Score
- 99
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Beyond20 is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
4 product lines · 3 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- Customer Service Management (CSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Hardware Asset Management (HAM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- ITSM StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 9CSAT 4.7 / 5
- Strategic Portfolio Management StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
Customer Service Management (CSM) Oct 15, 2026 | 2 | 5.0 / 5 | ||||
Hardware Asset Management (HAM) Oct 15, 2026 | 2 | 5.0 / 5 | ||||
ITSM Standard Oct 15, 2026 | 9 | 4.7 / 5 | ||||
Strategic Portfolio Management Standard Oct 15, 2026 | 1 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 1
- Certified Master Architects
- CTA
- 2
- Certified Technical Architects
- Presales accreditations
- 12
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 16
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 25
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
107 certifications · 22 types · 19 product lines. Every certificate held; one person can hold several.
ITSM Standard30
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))13
- Employee Center Accreditation10
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)7
App Engine13
- ServiceNow Certified Application Developer (CAD)13
Strategic Portfolio Management Standard11
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)11
Customer Service Management (CSM)7
- Suite Certification - CSM Professional7
Hardware Asset Management (HAM)6
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)6
ITSM Pro6
- Micro-Certification – DevOps Change Velocity3
- Suite Certification - ITSM Professional3
Public Sector Digital Services6
- Suite Certification - Public Sector Digital Services (PSDS)6
Now Assist for Customer Service Management (CSM)5
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite5
Now Assist for IT Service Management (ITSM)4
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite4
Enterprise Architecture3
- Enterprise Architecture Implementation Delivery Accreditation3
Human Resources (HR)3
- Suite Certification - HR Professional3
Software Asset Management (SAM)3
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)3
Field Service Management (FSM)2
- Certified Implementation Specialist – Field Service Management (CIS-FSM)2
Now Assist for Creator2
- Now Assist for Creator Implementation Delivery Accreditation2
Now Assist for HR Service Delivery (HRSD)2
- Suite Certification - Now Assist for HR Service Delivery Pro Plus2
Healthcare & Life Sciences1
- Suite Certification - Healthcare and Life Sciences Management Professional1
Security Incident Response1
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)1
Vulnerability Response1
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)1
Workplace Service Delivery1
- Suite Certification - Workplace Service Delivery1
Benchmarks
How Beyond20 compares with partners in the same program and tier.
Against 113 Elite Consulting & Implementation partners
Peer percentileP40
Average across metrics, vs Elite peers
Program percentileP65
vs all 354 Consulting & Implementation partners
Biggest strengthValidated PracticesSign in to see the figures
Biggest gapAccreditationsSign in to see the figures
Partner ScoreP27
99
Below median · Median 129 · Best 293 · 113/113 peers
0.035 peers in this partner's bin300.0
CIS ResourcesP10
22people
Below median · Median 60 · Best 1,304 · 113/113 peers
089 peers in this partner's bin1,399
Product Line AchievementsP62
4
Above median · Median 3 · Best 15 · 113/113 peers
014 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Beyond20 has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score99+21Aug+3Sep—Oct—
- Unique CIS-Certified Resources22+2Aug+2Sep+2Oct—
- Product Line Achievements4+2Aug+2Sep—Oct—
- Certified Technical Architects2−1Aug—Sep—Oct—
- Certified Master Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.6+0.3Aug—Sep+0.2Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 87 | 89+3 | 96+7 | 99+3 | 99 | 99 | +21 |
| Unique CIS-Certified Resources | 17−1 | 20+3 | 18−2 | 20+2 | 22+2 | 22 | +2 |
| Product Line Achievements | 2 | 2 | 2 | 4+2 | 4 | 4 | +2 |
| Certified Technical Architects | 3+1 | 2−1 | 2 | 2 | 2 | 2 | −1 |
| Certified Master Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.5 | 4.5 | 4.5 | 4.5 | 4.7+0.2 | 4.6 | +0.3 |
No ServiceNow partner awards on record.
Solutions & contact
What Beyond20 has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 1
- Solutions
- 0
- Integrations
- —
- Store apps
- —
Contact
- Website
- www.beyond20.com
- Sign in to see email
- Location
- Phoenix, Arizona, United States