For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/birlasoft--limited/tearsheet
Birlasoft
Pune, Maharashtra, India5.0 / 5 CSAT
RegisteredBuild
PremierC&I
SelectReseller
SelectService Provider
Birlasoft provides digital and information technology consulting, services, solutions and products for organizations across industries, worldwide.
Overview
Key figures for Birlasoft, who they are and how ServiceNow scores them.
About Birlasoft
Birlasoft provides digital and information technology consulting, services, solutions and products for organizations across industries, worldwide.
- Programs
- BuildRegistered
- Consulting & ImplementationPremier
- ResellerSelect
- Service ProviderSelect
- Location
- Pune, Maharashtra, India
- Website
- www.birlasoft.com
Scores and position
- Partner Score
- 85
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Birlasoft is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
1 product line · 0 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- ITSM StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments —CSAT —
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
ITSM Standard Oct 15, 2026 | — | — |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 1
- Certified Technical Architects
- Presales accreditations
- 29
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 54
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 44
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
84 certifications · 17 types · 14 product lines. Every certificate held; one person can hold several.
ITSM Pro30
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))16
- Micro-Certification – DevOps Change Velocity7
- Suite Certification - ITSM Professional7
ITSM Standard23
- Employee Center Accreditation15
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)8
App Engine15
- ServiceNow Certified Application Developer (CAD)15
Customer Service Management (CSM)2
- Suite Certification - CSM Professional2
Human Resources (HR)2
- Suite Certification - HR Professional2
Now Assist for Creator2
- Now Assist for Creator Implementation Delivery Accreditation2
Risk, Resilience, Sustainability2
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)2
Strategic Portfolio Management Standard2
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)2
Enterprise Architecture1
- Enterprise Architecture Implementation Delivery Accreditation1
Field Service Management (FSM)1
- Certified Implementation Specialist – Field Service Management (CIS-FSM)1
Now Assist for IT Service Management (ITSM)1
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite1
Security Incident Response1
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)1
Software Asset Management (SAM)1
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)1
Vulnerability Response1
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)1
Benchmarks
How Birlasoft compares with partners in the same program and tier.
Against 137 Premier Consulting & Implementation partners
Peer percentileP68
Average across metrics, vs Premier peers
Program percentileP59
vs all 354 Consulting & Implementation partners
Biggest strengthCSATSign in to see the figures
Biggest gapValidated PracticesSign in to see the figures
Partner ScoreP70
85
Above median · Median 71 · Best 138 · 137/137 peers
20.029 peers in this partner's bin140.0
CIS ResourcesP69
28people
Above median · Median 20 · Best 164 · 137/137 peers
044 peers in this partner's bin174
Product Line AchievementsP70
1
Above median · Median 0 · Best 11 · 137/137 peers
0113 peers in this partner's bin11
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Birlasoft has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score85−19Aug—Sep—Oct—
- Unique CIS-Certified Resources28−4Aug−1Sep−4Oct—
- Product Line Achievements1−2Aug—Sep—Oct—
- Certified Technical Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)5.00Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 81 | 86+5 | 86 | 86 | 85 | 85 | −19 |
| Unique CIS-Certified Resources | 26−1 | 32+6 | 33+1 | 32−1 | 28−4 | 28 | −4 |
| Product Line Achievements | 1 | 1 | 1 | 1 | 1 | 1 | −2 |
| Certified Technical Architects | 2 | 1−1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 0 |
No ServiceNow partner awards on record.
Solutions & contact
What Birlasoft has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.birlasoft.com
- Sign in to see email
- Location
- Pune, Maharashtra, India