For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/booz-allen-hamilton-inc/tearsheet
Booz Allen Hamilton Inc.
Bethesda, Maryland, United States4.8 / 5 CSAT
PremierC&I
SelectReseller
RegisteredService Provider
Consulting, Analytics, Digital Solutions, Engineering, and Cyber... Learn about Booz Allen's ServiceNow capability @ www.boozallen.com/servicenow
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for Booz Allen Hamilton Inc., who they are and how ServiceNow scores them.
About Booz Allen Hamilton Inc.
Consulting, Analytics, Digital Solutions, Engineering, and Cyber... Learn about Booz Allen's ServiceNow capability @ www.boozallen.com/servicenow
- Programs
- Consulting & ImplementationPremier
- ResellerSelect
- Service ProviderRegistered
- Location
- Bethesda, Maryland, United States
- Website
- www.boozallen.com
Scores and position
- Partner Score
- 81
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Booz Allen Hamilton Inc. is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
2 product lines · 0 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- Customer Service Management (CSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
- ITSM StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
Customer Service Management (CSM) Oct 15, 2026 | 1 | 5.0 / 5 | ||||
ITSM Standard Oct 15, 2026 | 2 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 1
- Certified Master Architects
- CTA
- 8
- Certified Technical Architects
- Presales accreditations
- 19
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 14
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 39
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
132 certifications · 24 types · 20 product lines. Every certificate held; one person can hold several.
App Engine40
- ServiceNow Certified Application Developer (CAD)40
ITSM Pro14
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))8
- Micro-Certification – DevOps Change Velocity3
- Suite Certification - ITSM Professional3
ITSM Standard13
- Employee Center Accreditation8
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)5
Customer Service Management (CSM)9
- Suite Certification - CSM Professional9
Hardware Asset Management (HAM)7
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)7
Now Assist for IT Service Management (ITSM)7
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite7
Now Assist for Customer Service Management (CSM)6
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite6
Software Asset Management (SAM)6
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)6
Human Resources (HR)5
- Suite Certification - HR Professional5
Strategic Portfolio Management Standard5
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)5
Third-party Risk Management5
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)4
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)1
Now Assist for Creator3
- Now Assist for Creator Implementation Delivery Accreditation3
Vulnerability Response3
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)3
Now Assist for HR Service Delivery (HRSD)2
- Suite Certification - Now Assist for HR Service Delivery Pro Plus2
Public Sector Digital Services2
- Suite Certification - Public Sector Digital Services (PSDS)2
Field Service Management (FSM)1
- Certified Implementation Specialist – Field Service Management (CIS-FSM)1
Financial Services Operations - Banking1
- Suite Certification - FSO Banking and Wealth Management Professional1
Operational Technology Management1
- Delivery Accreditation - Operational Technology1
Security Incident Response1
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)1
Workflow Data Fabric1
- Suite Certification - Workflow Data Fabric1
Benchmarks
How Booz Allen Hamilton Inc. compares with partners in the same program and tier.
Against 137 Premier Consulting & Implementation partners
Peer percentileP70
Average across metrics, vs Premier peers
Program percentileP62
vs all 354 Consulting & Implementation partners
Biggest strengthArchitects (CTA)Sign in to see the figures
Biggest gapValidated PracticesSign in to see the figures
Partner ScoreP62
81
Above median · Median 71 · Best 138 · 137/137 peers
20.029 peers in this partner's bin140.0
CIS ResourcesP69
28people
Above median · Median 20 · Best 164 · 137/137 peers
044 peers in this partner's bin174
Product Line AchievementsP85
2
Above median · Median 0 · Best 11 · 137/137 peers
012 peers in this partner's bin11
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Booz Allen Hamilton Inc. has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score81−25Aug−20Sep+1Oct—
- Unique CIS-Certified Resources28−7Aug—Sep—Oct—
- Product Line Achievements2+1Aug—Sep—Oct—
- Certified Technical Architects8+2Aug—Sep—Oct—
- Certified Master Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.8−0.2Aug−0.1Sep—Oct−0.1
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 101 | 99−1 | 99 | 79−20 | 81+1 | 81 | −25 |
| Unique CIS-Certified Resources | 30−2 | 29−1 | 28−1 | 28 | 28 | 28 | −7 |
| Product Line Achievements | 2 | 2 | 2 | 2 | 2 | 2 | +1 |
| Certified Technical Architects | 9 | 8−1 | 8 | 8 | 8 | 8 | +2 |
| Certified Master Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.9 | 4.9 | 4.9 | 4.8−0.1 | 4.8 | 4.8−0.1 | −0.2 |
No ServiceNow partner awards on record.
Solutions & contact
What Booz Allen Hamilton Inc. has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.boozallen.com
- Sign in to see email
- Location
- Bethesda, Maryland, United States