For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/bt-automation-pty-ltd/tearsheet
BT Automation Pty Ltd
Bywong, New South Wales, Australia4.3 / 5 CSAT
PremierC&I
SelectReseller
BT Automation is a Premier ServiceNow partner specialising in solution implementation, custom application design and existing system enhancements.
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for BT Automation Pty Ltd, who they are and how ServiceNow scores them.
About BT Automation Pty Ltd
BT Automation is a Premier ServiceNow partner specialising in solution implementation, custom application design and existing system enhancements.
- Programs
- Consulting & ImplementationPremier
- ResellerSelect
- Location
- Bywong, New South Wales, Australia
- Website
- btautomation.com.au
Scores and position
- Partner Score
- 79
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What BT Automation Pty Ltd is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 1
- Certified Master Architects
- CTA
- 4
- Certified Technical Architects
- Presales accreditations
- 9
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 4
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 17
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
35 certifications · 9 types · 9 product lines. Every certificate held; one person can hold several.
App Engine14
- ServiceNow Certified Application Developer (CAD)14
Risk, Resilience, Sustainability6
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)6
Security Incident Response4
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)4
Vulnerability Response3
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)3
Customer Service Management (CSM)2
- Suite Certification - CSM Professional2
Hardware Asset Management (HAM)2
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)2
Human Resources (HR)2
- Suite Certification - HR Professional2
Field Service Management (FSM)1
- Certified Implementation Specialist – Field Service Management (CIS-FSM)1
Software Asset Management (SAM)1
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)1
Benchmarks
How BT Automation Pty Ltd compares with partners in the same program and tier.
Against 137 Premier Consulting & Implementation partners
Peer percentileP49
Average across metrics, vs Premier peers
Program percentileP45
vs all 354 Consulting & Implementation partners
Biggest strengthArchitects (CTA)Sign in to see the figures
Biggest gapAccreditationsSign in to see the figures
Partner ScoreP59
79
Above median · Median 71 · Best 138 · 137/137 peers
20.046 peers in this partner's bin140.0
CIS ResourcesP41
17people
Below median · Median 20 · Best 164 · 137/137 peers
082 peers in this partner's bin174
Product Line AchievementsP29
0
At the peer median · Median 0 · Best 11 · 137/137 peers
0113 peers in this partner's bin11
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How BT Automation Pty Ltd has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score79+25Aug+24Sep—Oct—
- Unique CIS-Certified Resources17−1Aug−1Sep+1Oct—
- Certified Technical Architects4+2Aug—Sep—Oct—
- Certified Master Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.30Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 54 | 55+1 | 55 | 79+24 | 79 | 79 | +25 |
| Unique CIS-Certified Resources | 18 | 19+1 | 17−2 | 16−1 | 17+1 | 17 | −1 |
| Certified Technical Architects | 5 | 4−1 | 4 | 4 | 4 | 4 | +2 |
| Certified Master Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.5 | 4.5 | 4.3−0.2 | 4.3 | 4.3 | 4.3 | 0 |
No ServiceNow partner awards on record.
Solutions & contact
What BT Automation Pty Ltd has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- btautomation.com.au
- Sign in to see email
- Location
- Bywong, New South Wales, Australia