For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/capture/tearsheet
Capture Consulting und IT Services GmbH
Vienna, Vienna, Austria4.8 / 5 CSAT
RegisteredC&I
SelectReseller- RegisteredService Provider
Capture is a ServiceNow-focused company helping organizations build, scale, automate, and operate their ServiceNow platforms with confidence.
Overview
Key figures for Capture Consulting und IT Services GmbH, who they are and how ServiceNow scores them.
About Capture Consulting und IT Services GmbH
Capture is a ServiceNow-focused company helping organizations build, scale, automate, and operate their ServiceNow platforms with confidence.
- Programs
- Consulting & ImplementationRegistered
- ResellerSelect
- Service ProviderRegistered
- Location
- Vienna, Vienna, Austria
- Website
- www.capture.eu
Scores and position
- Partner Score
- 64
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Capture Consulting und IT Services GmbH is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
2 product lines · 0 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- Strategic Portfolio Management ProSep 26, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 4.7 / 5
- Strategic Portfolio Management StandardSep 26, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 6CSAT 4.8 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
Strategic Portfolio Management Pro Sep 26, 2026 | 3 | 4.7 / 5 | ||||
Strategic Portfolio Management Standard Sep 26, 2026 | 6 | 4.8 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- —
- Certified Technical Architects
- Presales accreditations
- 6
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 11
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 13
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
18 certifications · 3 types · 3 product lines. Every certificate held; one person can hold several.
Strategic Portfolio Management Standard11
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)11
Strategic Portfolio Management Pro5
- Strategic Planning Delivery Accreditation5
App Engine2
- ServiceNow Certified Application Developer (CAD)2
Benchmarks
How Capture Consulting und IT Services GmbH compares with partners in the same program and tier.
Against 147 Select Reseller partners
Peer percentileP42
Average across metrics, vs Select peers
Program percentileP36
vs all 264 Reseller partners
Biggest strengthProduct Line Achievements2 vs peer median 0 · P81
Biggest gapCIS Resources6 vs peer median 17 · P18
Partner ScoreP40
64
Below median · Median 72 · Best 158 · 147/147 peers
0.048 peers in this partner's bin160.0
CIS ResourcesP18
6people
Below median · Median 17 · Best 221 · 147/147 peers
0128 peers in this partner's bin249
Product Line AchievementsP81
2
Above median · Median 0 · Best 15 · 147/147 peers
018 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Capture Consulting und IT Services GmbH has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Registered → Global Elite
Consulting & Implementation
Partner Score
Feb 2026 – Sep 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score64+6Jul+2Aug—Sep—
- Unique CIS-Certified Resources6−2Jul—Aug—Sep—
- Product Line Achievements2+1Jul+1Aug—Sep—
- Customer satisfaction (CSAT)4.8−0.1Jul−0.1Aug—Sep—
| Figure | Apr 2026 | May | Jun | Jul | Aug | Sep | Since Feb 2026 |
|---|---|---|---|---|---|---|---|
| Partner Score | 58 | 58 | 63+5 | 64+2 | 64 | 64 | +6 |
| Unique CIS-Certified Resources | 8 | 6−2 | 6 | 6 | 6 | 6 | −2 |
| Product Line Achievements | 1 | 1 | 1 | 2+1 | 2 | 2 | +1 |
| Customer satisfaction (CSAT) | — | 4.9 | 4.9 | 4.8−0.1 | 4.8 | 4.8 | −0.1 |
No ServiceNow partner awards on record.
Solutions & contact
What Capture Consulting und IT Services GmbH has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.capture.eu
- Sign in to see email
- Location
- Vienna, Vienna, Austria