For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/cdw-logistics-llc--us/tearsheet
CDW Logistics, Inc.
Vernon Hills, Illinois, United States4.3 / 5 CSAT
PremierBuild
EliteC&I
EliteReseller
EliteService Provider
Are you looking for a responsive partner who takes the time to understand your processes and objectives? CDW delivers.
Synced
Overview
Key figures for CDW Logistics, Inc., who they are and how ServiceNow scores them.
About CDW Logistics, Inc.
Are you looking for a responsive partner who takes the time to understand your processes and objectives? CDW delivers.
- Programs
- BuildPremier
- Consulting & ImplementationElite
- ResellerElite
- Service ProviderElite
- Location
- Vernon Hills, Illinois, United States
Scores and position
- Partner Score
- 231
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What CDW Logistics, Inc. is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
9 product lines · 7 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- App EngineOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
- Customer Service Management (CSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Hardware Asset Management (HAM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 6CSAT 4.8 / 5
- ITOM VisibilityOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 10CSAT 4.4 / 5
- ITSM StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 33CSAT 4.2 / 5
- Now Assist for IT Service Management (ITSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 7CSAT 4.1 / 5
- Software Asset Management (SAM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 4.6 / 5
- Strategic Portfolio Management StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 5CSAT 4.7 / 5
- Vulnerability ResponseOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 4.5 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
App Engine Oct 15, 2026 | 1 | 5.0 / 5 | ||||
Customer Service Management (CSM) Oct 15, 2026 | 2 | 5.0 / 5 | ||||
Hardware Asset Management (HAM) Oct 15, 2026 | 6 | 4.8 / 5 | ||||
ITOM Visibility Oct 15, 2026 | 10 | 4.4 / 5 | ||||
ITSM Standard Oct 15, 2026 | 33 | 4.2 / 5 | ||||
Now Assist for IT Service Management (ITSM) Oct 15, 2026 | 7 | 4.1 / 5 | ||||
Software Asset Management (SAM) Oct 15, 2026 | 4 | 4.6 / 5 | ||||
Strategic Portfolio Management Standard Oct 15, 2026 | 5 | 4.7 / 5 | ||||
Vulnerability Response Oct 15, 2026 | 2 | 4.5 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 1
- Certified Master Architects
- CTA
- 14
- Certified Technical Architects
- Presales accreditations
- 99
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 191
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 137
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
385 certifications · 34 types · 29 product lines. Every certificate held; one person can hold several.
ITSM Standard54
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))23
- Employee Center Accreditation19
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)12
Moveworks44
- Moveworks Agent Studio Fundamentals Delivery Accreditation22
- Moveworks Platform Implementation for Engineers Delivery Accreditation22
App Engine42
- ServiceNow Certified Application Developer (CAD)42
Now Assist for IT Service Management (ITSM)30
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite30
Software Asset Management (SAM)30
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)30
Hardware Asset Management (HAM)26
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)26
Customer Service Management (CSM)22
- Suite Certification - CSM Professional22
Human Resources (HR)19
- Suite Certification - HR Professional19
Now Assist for Customer Service Management (CSM)18
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite18
ITSM Pro14
- Micro-Certification – DevOps Change Velocity7
- Suite Certification - ITSM Professional7
Now Assist for Creator11
- Now Assist for Creator Implementation Delivery Accreditation11
Strategic Portfolio Management Standard11
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)11
Now Assist for HR Service Delivery (HRSD)8
- Suite Certification - Now Assist for HR Service Delivery Pro Plus8
ITOM Health7
- Suite Certification - Data Foundations (CMDB and CSDM) Professional5
- Suite Certification - IT Operations Management AIOps Enterprise (ITOM AIOps Enterprise)2
Public Sector Digital Services6
- Suite Certification - Public Sector Digital Services (PSDS)6
Healthcare & Life Sciences5
- Suite Certification - Healthcare and Life Sciences Management Professional5
Security Incident Response5
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)5
Enterprise Architecture4
- Enterprise Architecture Implementation Delivery Accreditation4
Field Service Management (FSM)4
- Certified Implementation Specialist – Field Service Management (CIS-FSM)4
Financial Services Operations - Banking4
- Suite Certification - FSO Banking and Wealth Management Professional4
Retail Service Management4
- Retail Delivery Accreditation4
Vulnerability Response4
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)4
ITOM Visibility3
- Suite Certification – IT Operations Management Visibility (ITOM Visibility)3
Risk, Resilience, Sustainability3
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)3
Technology Provider Service Management (TPSM)2
- Suite Certification - Technology Provider Service Management2
Telecom Service Management (TSM)2
- Suite Certification - Telecommunication and Media Service Management2
Strategic Portfolio Management Pro1
- Strategic Planning Delivery Accreditation1
Telecommunications Network Inventory1
- Telecommunication Network Inventory Delivery Accreditation1
Workflow Data Fabric1
- Suite Certification - Workflow Data Fabric1
Benchmarks
How CDW Logistics, Inc. compares with partners in the same program and tier.
Against 113 Elite Consulting & Implementation partners
Peer percentileP72
Average across metrics, vs Elite peers
Program percentileP82
vs all 354 Consulting & Implementation partners
Biggest strengthPartner Score231 vs peer median 129 · P93
Biggest gapCSATSign in to see the figures
Partner ScoreP93
231
Above median · Median 129 · Best 293 · 113/113 peers
0.09 peers in this partner's bin300.0
CIS ResourcesP67
96people
Above median · Median 60 · Best 1,304 · 113/113 peers
089 peers in this partner's bin1,399
Product Line AchievementsP85
9
Above median · Median 3 · Best 15 · 113/113 peers
09 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How CDW Logistics, Inc. has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score231−11Aug−21Sep+1Oct—
- Unique CIS-Certified Resources96−29Aug−10Sep−3Oct—
- Product Line Achievements9−5Aug−1Sep—Oct—
- Certified Technical Architects14−5Aug+1Sep−1Oct—
- Certified Master Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.3−0.3Aug—Sep—Oct—
- Built integrations30Aug—Sep—Oct—
- Store apps2−1Aug—Sep—Oct−2
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 274 | 273−1 | 251−22 | 230−21 | 231+1 | 231 | −11 |
| Unique CIS-Certified Resources | 114−5 | 114 | 109−5 | 99−10 | 96−3 | 96 | −29 |
| Product Line Achievements | 12−2 | 10−2 | 10 | 9−1 | 9 | 9 | −5 |
| Certified Technical Architects | 16 | 16 | 14−2 | 15+1 | 14−1 | 14 | −5 |
| Certified Master Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.4 | 4.4 | 4.4 | 4.3 | 4.4 | 4.3 | −0.3 |
| Built integrations | 3 | 3 | 3 | 3 | 3 | 3 | 0 |
| Store apps | 3 | 3 | 4+1 | 4 | 4 | 2−2 | −1 |
Awards
4 ServiceNow partner awards
- Undated
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Solutions & contact
What CDW Logistics, Inc. has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 1
- Solutions
- 0
- Integrations
- 3
- Store apps
- 2
Contact
- Sign in to see email
- Location
- Vernon Hills, Illinois, United States