For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/clientfocus-gmbh/tearsheet
Clientfocus GmbH
Frankfurt Am Main, Hessen, Germany4.8 / 5 CSAT
EliteC&I
Excellence in Service Management. Delivering results. Since 2001.
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for Clientfocus GmbH, who they are and how ServiceNow scores them.
About Clientfocus GmbH
Excellence in Service Management. Delivering results. Since 2001.
- Programs
- Consulting & ImplementationElite
- Location
- Frankfurt Am Main, Hessen, Germany
- Website
- www.clientfocus-experten.de
Scores and position
- Partner Score
- 45
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Clientfocus GmbH is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 2
- Certified Technical Architects
- Presales accreditations
- 11
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 12
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 25
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
63 certifications · 20 types · 17 product lines. Every certificate held; one person can hold several.
ITSM Standard21
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))10
- Employee Center Accreditation7
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)4
App Engine10
- ServiceNow Certified Application Developer (CAD)10
Risk, Resilience, Sustainability7
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)7
ITSM Pro6
- Micro-Certification – DevOps Change Velocity3
- Suite Certification - ITSM Professional3
Enterprise Architecture3
- Enterprise Architecture Implementation Delivery Accreditation3
Business Continuity Management2
- Micro-Certification - Business Continuity Management2
Human Resources (HR)2
- Suite Certification - HR Professional2
Security Incident Response2
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)2
Software Asset Management (SAM)2
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)2
Customer Service Management (CSM)1
- Suite Certification - CSM Professional1
Hardware Asset Management (HAM)1
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)1
Now Assist for Customer Service Management (CSM)1
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite1
Now Assist for IT Service Management (ITSM)1
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite1
Retail Service Management1
- Retail Delivery Accreditation1
Strategic Portfolio Management Standard1
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)1
Third-party Risk Management1
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)1
Vulnerability Response1
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)1
Benchmarks
How Clientfocus GmbH compares with partners in the same program and tier.
Against 112 Elite Consulting & Implementation partners
Peer percentileP22
Average across metrics, vs Elite peers
Program percentileP42
vs all 354 Consulting & Implementation partners
Biggest strengthCSATSign in to see the figures
Biggest gapPartner Score45 vs peer median 129 · P0
Partner ScoreP0
45
Below median · Median 129 · Best 293 · 112/112 peers
0.01 peer in this partner's bin300.0
CIS ResourcesP14
24people
Below median · Median 61 · Best 1,304 · 112/112 peers
088 peers in this partner's bin1,399
Product Line AchievementsP8
0
Below median · Median 3 · Best 15 · 112/112 peers
039 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Clientfocus GmbH has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score45+5Aug+5Sep—Oct—
- Unique CIS-Certified Resources24+4Aug+2Sep+1Oct—
- Certified Technical Architects2+1Aug—Sep+1Oct—
- Customer satisfaction (CSAT)4.8+0.2Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 40 | 40 | 40 | 45+5 | 45 | 45 | +5 |
| Unique CIS-Certified Resources | 21 | 21 | 21 | 23+2 | 24+1 | 24 | +4 |
| Certified Technical Architects | 1 | 1 | 1 | 1 | 2+1 | 2 | +1 |
| Customer satisfaction (CSAT) | 4.9 | 4.8−0.1 | 4.8 | 4.8 | 4.8 | 4.8 | +0.2 |
No ServiceNow partner awards on record.
Solutions & contact
What Clientfocus GmbH has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.clientfocus-experten.de
- Sign in to see email
- Location
- Frankfurt Am Main, Hessen, Germany