For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/computacenter-uk-ltd/tearsheet
Computacenter
Hatfield, Hertfordshire, United Kingdom4.9 / 5 CSAT
SelectBuild
EliteC&I
EliteReseller
PremierService Provider
Computacenter is a leading independent provider of IT infrastructure services, enabling users and their business in a digital world.
Overview
Key figures for Computacenter, who they are and how ServiceNow scores them.
About Computacenter
Computacenter is a leading independent provider of IT infrastructure services, enabling users and their business in a digital world.
- Programs
- BuildSelect
- Consulting & ImplementationElite
- ResellerElite
- Service ProviderPremier
- Location
- Hatfield, Hertfordshire, United Kingdom
- Website
- www.computacenter.com/uk
Scores and position
- Partner Score
- 194
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Computacenter is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
12 product lines · 8 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- Customer Service Management (CSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 6CSAT 5.0 / 5
- Field Service Management (FSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 13CSAT 5.0 / 5
- Hardware Asset Management (HAM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Human Resources (HR)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- ITOM VisibilityOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 4.3 / 5
- ITSM StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 12CSAT 4.7 / 5
- Now Assist for IT Service Management (ITSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 5.0 / 5
- Risk, Resilience, SustainabilityOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments —CSAT —
- Security Incident ResponseOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
- Strategic Portfolio Management StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments —CSAT —
- Vulnerability ResponseOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
- Workflow Data FabricOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
Customer Service Management (CSM) Oct 15, 2026 | 6 | 5.0 / 5 | ||||
Field Service Management (FSM) Oct 15, 2026 | 13 | 5.0 / 5 | ||||
Hardware Asset Management (HAM) Oct 15, 2026 | 2 | 5.0 / 5 | ||||
Human Resources (HR) Oct 15, 2026 | 2 | 5.0 / 5 | ||||
ITOM Visibility Oct 15, 2026 | 3 | 4.3 / 5 | ||||
ITSM Standard Oct 15, 2026 | 12 | 4.7 / 5 | ||||
Now Assist for IT Service Management (ITSM) Oct 15, 2026 | 4 | 5.0 / 5 | ||||
Risk, Resilience, Sustainability Oct 15, 2026 | — | — | ||||
Security Incident Response Oct 15, 2026 | 1 | 5.0 / 5 | ||||
Strategic Portfolio Management Standard Oct 15, 2026 | — | — | ||||
Vulnerability Response Oct 15, 2026 | 1 | 5.0 / 5 | ||||
Workflow Data Fabric Oct 15, 2026 | 2 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 1
- Certified Master Architects
- CTA
- 7
- Certified Technical Architects
- Presales accreditations
- 46
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 52
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 161
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
452 certifications · 34 types · 30 product lines. Every certificate held; one person can hold several.
App Engine109
- ServiceNow Certified Application Developer (CAD)109
ITSM Standard93
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))38
- Employee Center Accreditation32
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)23
Customer Service Management (CSM)31
- Suite Certification - CSM Professional31
Now Assist for IT Service Management (ITSM)25
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite25
ITSM Pro18
- Micro-Certification – DevOps Change Velocity9
- Suite Certification - ITSM Professional9
Human Resources (HR)17
- Suite Certification - HR Professional17
Field Service Management (FSM)16
- Certified Implementation Specialist – Field Service Management (CIS-FSM)16
Hardware Asset Management (HAM)16
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)16
ITOM Visibility15
- Suite Certification - Data Foundations (CMDB and CSDM) Professional8
- Suite Certification – IT Operations Management Visibility (ITOM Visibility)7
Strategic Portfolio Management Standard15
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)15
Software Asset Management (SAM)11
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)11
Risk, Resilience, Sustainability10
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)10
Vulnerability Response10
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)10
Now Assist for Creator9
- Now Assist for Creator Implementation Delivery Accreditation9
Now Assist for Customer Service Management (CSM)9
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite9
Workflow Data Fabric8
- Suite Certification - Workflow Data Fabric8
Security Incident Response7
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)7
Enterprise Architecture6
- Enterprise Architecture Implementation Delivery Accreditation6
Now Assist for HR Service Delivery (HRSD)5
- Suite Certification - Now Assist for HR Service Delivery Pro Plus5
Workplace Service Delivery5
- Suite Certification - Workplace Service Delivery5
Public Sector Digital Services4
- Suite Certification - Public Sector Digital Services (PSDS)4
Third-party Risk Management4
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)4
Financial Services Operations - Banking2
- Suite Certification - FSO Banking and Wealth Management Professional2
Business Continuity Management1
- Micro-Certification - Business Continuity Management1
Cloud Cost Management1
- Cloud Cost Management Delivery Accreditation1
ITOM Health1
- Suite Certification - IT Operations Management AIOps Enterprise (ITOM AIOps Enterprise)1
Legal Service Delivery1
- Suite Certification - Legal Service Delivery1
Manufacturing Commercial Operations1
- Manufacturing Commercial Operations Delivery Accreditation1
Retail Service Management1
- Retail Delivery Accreditation1
Strategic Portfolio Management Pro1
- Strategic Planning Delivery Accreditation1
Benchmarks
How Computacenter compares with partners in the same program and tier.
Against 113 Elite Consulting & Implementation partners
Peer percentileP76
Average across metrics, vs Elite peers
Program percentileP87
vs all 354 Consulting & Implementation partners
Biggest strengthValidated PracticesSign in to see the figures
Biggest gapAccreditationsSign in to see the figures
Partner ScoreP85
194
Above median · Median 129 · Best 293 · 113/113 peers
0.025 peers in this partner's bin300.0
CIS ResourcesP70
142people
Above median · Median 60 · Best 1,304 · 113/113 peers
089 peers in this partner's bin1,399
Product Line AchievementsP91
11
Above median · Median 3 · Best 15 · 113/113 peers
07 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Computacenter has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score194+27Aug—Sep—Oct—
- Unique CIS-Certified Resources142+25Aug+5Sep+6Oct—
- Product Line Achievements11+1Aug—Sep—Oct—
- Certified Technical Architects7−1Aug—Sep—Oct—
- Certified Master Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.9+0.1Aug—Sep—Oct—
- Built integrations8+2Aug—Sep+2Oct—
- Store apps10Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 193+5 | 193 | 194+1 | 194 | 194 | 194 | +27 |
| Unique CIS-Certified Resources | 130−2 | 129−1 | 131+2 | 136+5 | 142+6 | 142 | +25 |
| Product Line Achievements | 11 | 11 | 11 | 11 | 11 | 11 | +1 |
| Certified Technical Architects | 9 | 7−2 | 7 | 7 | 7 | 7 | −1 |
| Certified Master Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.9 | 4.9 | 4.9 | 4.9 | 4.9 | 4.9 | +0.1 |
| Built integrations | 6 | 6 | 6 | 6 | 8+2 | 8 | +2 |
| Store apps | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
Awards
1 ServiceNow partner award
- Undated
Unknown Award
Solutions & contact
What Computacenter has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 0
- Solutions
- 0
- Integrations
- 8
- Store apps
- 1
Contact
- Website
- www.computacenter.com/uk
- Sign in to see email
- Location
- Hatfield, Hertfordshire, United Kingdom