For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/cprime-inc/tearsheet
INRY
San Mateo, California, United States4.9 / 5 CSAT
PremierBuild
EliteC&I
PremierReseller
RegisteredService Provider
Delivering value through faster implementation & effective adoption of ServiceNow with proven success across the platform
Overview
Key figures for INRY, who they are and how ServiceNow scores them.
About INRY
Delivering value through faster implementation & effective adoption of ServiceNow with proven success across the platform
- Programs
- BuildPremier
- Consulting & ImplementationElite
- ResellerPremier
- Service ProviderRegistered
- Location
- San Mateo, California, United States
- Website
- www.cprime.com
Scores and position
- Partner Score
- 148
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What INRY is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
6 product lines · 4 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- Customer Service Management (CSM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Human Resources (HR)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 9CSAT 4.9 / 5
- ITSM StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 5CSAT 4.6 / 5
- Software Asset Management (SAM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 4.0 / 5
- Strategic Portfolio Management ProOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
- Strategic Portfolio Management StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
Customer Service Management (CSM) Oct 14, 2026 | 2 | 5.0 / 5 | ||||
Human Resources (HR) Oct 14, 2026 | 9 | 4.9 / 5 | ||||
ITSM Standard Oct 14, 2026 | 5 | 4.6 / 5 | ||||
Software Asset Management (SAM) Oct 14, 2026 | 2 | 4.0 / 5 | ||||
Strategic Portfolio Management Pro Oct 14, 2026 | 1 | 5.0 / 5 | ||||
Strategic Portfolio Management Standard Oct 14, 2026 | 1 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 1
- Certified Master Architects
- CTA
- 3
- Certified Technical Architects
- Presales accreditations
- 59
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 45
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 93
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
171 certifications · 23 types · 21 product lines. Every certificate held; one person can hold several.
App Engine50
- ServiceNow Certified Application Developer (CAD)50
Human Resources (HR)21
- Suite Certification - HR Professional21
Moveworks20
- Moveworks Agent Studio Fundamentals Delivery Accreditation10
- Moveworks Platform Implementation for Engineers Delivery Accreditation10
Customer Service Management (CSM)10
- Suite Certification - CSM Professional10
Risk, Resilience, Sustainability9
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)9
Now Assist for HR Service Delivery (HRSD)8
- Suite Certification - Now Assist for HR Service Delivery Pro Plus8
Strategic Portfolio Management Standard8
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)8
Software Asset Management (SAM)7
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)7
Now Assist for Creator6
- Now Assist for Creator Implementation Delivery Accreditation6
Financial Services Operations - Banking5
- Suite Certification - FSO Banking and Wealth Management Professional5
Hardware Asset Management (HAM)4
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)4
Healthcare & Life Sciences4
- Suite Certification - Healthcare and Life Sciences Management Professional4
Business Continuity Management3
- Micro-Certification - Business Continuity Management3
Field Service Management (FSM)3
- Certified Implementation Specialist – Field Service Management (CIS-FSM)3
Legal Service Delivery3
- Suite Certification - Legal Service Delivery3
Enterprise Architecture2
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))1
- Enterprise Architecture Implementation Delivery Accreditation1
Now Assist for IT Service Management (ITSM)2
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite2
Workflow Data Fabric2
- Suite Certification - Workflow Data Fabric2
Workplace Service Delivery2
- Suite Certification - Workplace Service Delivery2
Now Assist for Customer Service Management (CSM)1
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite1
Retail Service Management1
- Retail Delivery Accreditation1
Benchmarks
How INRY compares with partners in the same program and tier.
Against 112 Elite Consulting & Implementation partners
Peer percentileP64
Average across metrics, vs Elite peers
Program percentileP82
vs all 354 Consulting & Implementation partners
Biggest strengthValidated PracticesSign in to see the figures
Biggest gapArchitects (CTA)Sign in to see the figures
Partner ScoreP64
148
Above median · Median 129 · Best 293 · 112/112 peers
0.039 peers in this partner's bin300.0
CIS ResourcesP58
73people
Above median · Median 61 · Best 1,304 · 112/112 peers
088 peers in this partner's bin1,399
Product Line AchievementsP72
6
Above median · Median 3 · Best 15 · 112/112 peers
010 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How INRY has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score148+21Aug—Sep−2Oct—
- Unique CIS-Certified Resources73+8Aug+3Sep−1Oct—
- Product Line Achievements6−1Aug—Sep—Oct—
- Certified Technical Architects3+1Aug—Sep—Oct—
- Certified Master Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.9+0.1Aug—Sep+0.1Oct—
- Built integrations60Aug—Sep—Oct—
- Store apps80Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 112−12 | 131+19 | 150+19 | 150 | 148−2 | 148 | +21 |
| Unique CIS-Certified Resources | 60−3 | 62+2 | 71+9 | 74+3 | 73−1 | 73 | +8 |
| Product Line Achievements | 7+2 | 6−1 | 6 | 6 | 6 | 6 | −1 |
| Certified Technical Architects | 2 | 3+1 | 3 | 3 | 3 | 3 | +1 |
| Certified Master Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.8 | 4.8 | 4.8 | 4.8 | 4.9+0.1 | 4.9 | +0.1 |
| Built integrations | 6 | 6 | 6 | 6 | 6 | 6 | 0 |
| Store apps | 8 | 8 | 8 | 8 | 8 | 8 | 0 |
No ServiceNow partner awards on record.
Solutions & contact
What INRY has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 5
- Solutions
- 0
- Integrations
- 6
- Store apps
- 8
Contact
- Website
- www.cprime.com
- Sign in to see email
- Location
- San Mateo, California, United States