For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/crossfuze-llc/tearsheet
Crossfuze, LLC
Golden Valley, Minnesota, United States4.8 / 5 CSAT
EliteC&I
EliteReseller
RegisteredService Provider
Crossfuze is an Elite ServiceNow partner specialized in aligning technology & functional teams to deliver business reinvention at AI speed
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for Crossfuze, LLC, who they are and how ServiceNow scores them.
About Crossfuze, LLC
Crossfuze is an Elite ServiceNow partner specialized in aligning technology & functional teams to deliver business reinvention at AI speed
- Programs
- Consulting & ImplementationElite
- ResellerElite
- Service ProviderRegistered
- Location
- Golden Valley, Minnesota, United States
- Website
- www.crossfuze.com
Scores and position
- Partner Score
- 151
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Crossfuze, LLC is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
10 product lines · 7 with a Validated Practice · 3 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- Customer Service Management (CSM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 6CSAT 4.5 / 5
- Hardware Asset Management (HAM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Human Resources (HR)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 5CSAT 4.2 / 5
- ITOM VisibilityOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 7CSAT 5.0 / 5
- ITSM ProOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 10CSAT 4.8 / 5
- ITSM StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 22CSAT 4.9 / 5
- Now Assist for IT Service Management (ITSM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Security Incident ResponseOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Software Asset Management (SAM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Strategic Portfolio Management StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
Customer Service Management (CSM) Oct 14, 2026 | 6 | 4.5 / 5 | ||||
Hardware Asset Management (HAM) Oct 14, 2026 | 2 | 5.0 / 5 | ||||
Human Resources (HR) Oct 14, 2026 | 5 | 4.2 / 5 | ||||
ITOM Visibility Oct 14, 2026 | 7 | 5.0 / 5 | ||||
ITSM Pro Oct 14, 2026 | 10 | 4.8 / 5 | ||||
ITSM Standard Oct 14, 2026 | 22 | 4.9 / 5 | ||||
Now Assist for IT Service Management (ITSM) Oct 14, 2026 | 2 | 5.0 / 5 | ||||
Security Incident Response Oct 14, 2026 | 2 | 5.0 / 5 | ||||
Software Asset Management (SAM) Oct 14, 2026 | 2 | 5.0 / 5 | ||||
Strategic Portfolio Management Standard Oct 14, 2026 | 4 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 7
- Certified Master Architects
- CTA
- 14
- Certified Technical Architects
- Presales accreditations
- 53
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 56
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 80
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
359 certifications · 39 types · 33 product lines. Every certificate held; one person can hold several.
ITSM Pro62
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))22
- Employee Center Accreditation22
- Micro-Certification – DevOps Change Velocity9
- Suite Certification - ITSM Professional9
App Engine44
- ServiceNow Certified Application Developer (CAD)44
Customer Service Management (CSM)31
- Suite Certification - CSM Professional31
Hardware Asset Management (HAM)27
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)27
Human Resources (HR)25
- Suite Certification - HR Professional25
Now Assist for IT Service Management (ITSM)20
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite20
Strategic Portfolio Management Standard17
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)17
ITOM Visibility13
- Suite Certification - Data Foundations (CMDB and CSDM) Professional8
- Suite Certification – IT Operations Management Visibility (ITOM Visibility)5
ITSM Standard13
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)13
Software Asset Management (SAM)12
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)12
Field Service Management (FSM)11
- Certified Implementation Specialist – Field Service Management (CIS-FSM)11
Healthcare & Life Sciences10
- Suite Certification - Healthcare and Life Sciences Management Professional10
Financial Services Operations - Banking9
- Suite Certification - FSO Banking and Wealth Management Professional9
Now Assist for HR Service Delivery (HRSD)9
- Suite Certification - Now Assist for HR Service Delivery Pro Plus9
Now Assist for Customer Service Management (CSM)8
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite8
Risk, Resilience, Sustainability7
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)7
Public Sector Digital Services6
- Suite Certification - Public Sector Digital Services (PSDS)6
Security Incident Response5
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)5
ITOM Health4
- Suite Certification - IT Operations Management AIOps Enterprise (ITOM AIOps Enterprise)3
- Certified Implementation Specialist – Event Management (CIS-EM)1
Vulnerability Response4
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)4
Technology Provider Service Management (TPSM)3
- Suite Certification - Technology Provider Service Management3
Telecom Service Management (TSM)3
- Suite Certification - Telecommunication and Media Service Management3
Workflow Data Fabric3
- Suite Certification - Workflow Data Fabric3
Moveworks2
- Moveworks Agent Studio Fundamentals Delivery Accreditation1
- Moveworks Platform Implementation for Engineers Delivery Accreditation1
Third-party Risk Management2
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)2
Workplace Service Delivery2
- Suite Certification - Workplace Service Delivery2
Business Continuity Management1
- Micro-Certification - Business Continuity Management1
Legal Service Delivery1
- Suite Certification - Legal Service Delivery1
Manufacturing Commercial Operations1
- Manufacturing Commercial Operations Delivery Accreditation1
Now Assist for Creator1
- Now Assist for Creator Implementation Delivery Accreditation1
Operational Technology Management1
- Delivery Accreditation - Operational Technology1
Retail Service Management1
- Retail Delivery Accreditation1
Telecommunications Network Inventory1
- Telecommunication Network Inventory Delivery Accreditation1
Benchmarks
How Crossfuze, LLC compares with partners in the same program and tier.
Against 112 Elite Consulting & Implementation partners
Peer percentileP75
Average across metrics, vs Elite peers
Program percentileP87
vs all 354 Consulting & Implementation partners
Biggest strengthMaster Architects (CMA)Sign in to see the figures
Biggest gapAccreditationsSign in to see the figures
Partner ScoreP67
151
Above median · Median 129 · Best 293 · 112/112 peers
0.025 peers in this partner's bin300.0
CIS ResourcesP58
74people
Above median · Median 61 · Best 1,304 · 112/112 peers
088 peers in this partner's bin1,399
Product Line AchievementsP84
9
Above median · Median 3 · Best 15 · 112/112 peers
09 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Crossfuze, LLC has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score151−7Aug—Sep−3Oct—
- Unique CIS-Certified Resources74+6Aug−1Sep+1Oct—
- Product Line Achievements9−1Aug+1Sep—Oct—
- Certified Technical Architects14+8Aug−1Sep—Oct—
- Certified Master Architects70Aug+1Sep—Oct—
- Customer satisfaction (CSAT)4.80Aug—Sep—Oct+0.1
- Built integrations10Aug—Sep—Oct—
- Store apps10Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 159+2 | 158 | 154−4 | 154 | 151−3 | 151 | −7 |
| Unique CIS-Certified Resources | 75+1 | 75 | 74−1 | 73−1 | 74+1 | 74 | +6 |
| Product Line Achievements | 8+1 | 8 | 8 | 9+1 | 9 | 9 | −1 |
| Certified Technical Architects | 14 | 14 | 15+1 | 14−1 | 14 | 14 | +8 |
| Certified Master Architects | 6 | 6 | 6 | 7+1 | 7 | 7 | 0 |
| Customer satisfaction (CSAT) | 4.8 | 4.8 | 4.7−0.1 | 4.7 | 4.8 | 4.8+0.1 | 0 |
| Built integrations | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Store apps | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
Awards
1 ServiceNow partner award
- Undated
Unknown Award
Solutions & contact
What Crossfuze, LLC has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 1
- Solutions
- 0
- Integrations
- 1
- Store apps
- 1
Contact
- Website
- www.crossfuze.com
- Sign in to see email
- Location
- Golden Valley, Minnesota, United States