For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/dell-global-bv/tearsheet
Dell Technologies
Round Rock, Texas, United States5.0 / 5 CSAT
SelectBuild
EliteC&I
SelectReseller
We create technologies that drive human progress
Synced
Overview
Key figures for Dell Technologies, who they are and how ServiceNow scores them.
About Dell Technologies
We create technologies that drive human progress
- Programs
- BuildSelect
- Consulting & ImplementationElite
- ResellerSelect
- Location
- Round Rock, Texas, United States
- Website
- www.delltechnologies.com
Scores and position
- Partner Score
- 121
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Dell Technologies is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 1
- Certified Technical Architects
- Presales accreditations
- 16
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 10
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 22
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
26 certifications · 10 types · 9 product lines. Every certificate held; one person can hold several.
App Engine13
- ServiceNow Certified Application Developer (CAD)13
Hardware Asset Management (HAM)4
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)4
Enterprise Architecture2
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))1
- Enterprise Architecture Implementation Delivery Accreditation1
Software Asset Management (SAM)2
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)2
Customer Service Management (CSM)1
- Suite Certification - CSM Professional1
Field Service Management (FSM)1
- Certified Implementation Specialist – Field Service Management (CIS-FSM)1
Now Assist for IT Service Management (ITSM)1
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite1
Risk, Resilience, Sustainability1
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)1
Vulnerability Response1
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)1
Benchmarks
How Dell Technologies compares with partners in the same program and tier.
Against 113 Elite Consulting & Implementation partners
Peer percentileP29
Average across metrics, vs Elite peers
Program percentileP50
vs all 354 Consulting & Implementation partners
Biggest strengthCSATSign in to see the figures
Biggest gapAccreditationsSign in to see the figures
Partner ScoreP46
121
Below median · Median 129 · Best 293 · 113/113 peers
0.039 peers in this partner's bin300.0
CIS ResourcesP7
16people
Below median · Median 60 · Best 1,304 · 113/113 peers
089 peers in this partner's bin1,399
Product Line AchievementsP8
0
Below median · Median 3 · Best 15 · 113/113 peers
040 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Dell Technologies has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score121+15Aug−1Sep—Oct—
- Unique CIS-Certified Resources16+1Aug—Sep—Oct—
- Certified Technical Architects1−1Aug—Sep—Oct—
- Customer satisfaction (CSAT)5.00Aug—Sep—Oct—
- Built integrations10Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 112 | 112 | 122+10 | 121−1 | 121 | 121 | +15 |
| Unique CIS-Certified Resources | 16 | 15−1 | 16+1 | 16 | 16 | 16 | +1 |
| Certified Technical Architects | 1 | 1 | 1 | 1 | 1 | 1 | −1 |
| Customer satisfaction (CSAT) | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 0 |
| Built integrations | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
Awards
1 ServiceNow partner award
- Undated
Unknown Award
Solutions & contact
What Dell Technologies has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 1
- Solutions
- 0
- Integrations
- 1
- Store apps
- —
Contact
- Website
- www.delltechnologies.com
- Sign in to see email
- Location
- Round Rock, Texas, United States