For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/deloitte-consulting-llp/tearsheet
Deloitte Consulting LLP
New York, New York, United States4.4 / 5 CSAT
Global EliteBuild- Global EliteC&I
- Global EliteReseller
- Global EliteService Provider
Transformation today drives outcomes. Deloitte and ServiceNow set the pace—turning intelligence into action by scaling AI across the enterprise.
Overview
Key figures for Deloitte Consulting LLP, who they are and how ServiceNow scores them.
About Deloitte Consulting LLP
Transformation today drives outcomes. Deloitte and ServiceNow set the pace—turning intelligence into action by scaling AI across the enterprise.
- Programs
- BuildGlobal Elite
- Consulting & ImplementationGlobal Elite
- ResellerGlobal Elite
- Service ProviderGlobal Elite
- Location
- New York, New York, United States
- Website
- www.deloitte.com
Scores and position
- Partner Score
- 292
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Deloitte Consulting LLP is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
10 product lines · 1 with a Validated Practice · 3 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- App EngineOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 5.0 / 5
- Customer Service Management (CSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 5.0 / 5
- Human Resources (HR)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 10CSAT 4.6 / 5
- ITOM VisibilityOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 7CSAT 4.4 / 5
- ITSM StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 11CSAT 4.4 / 5
- Now Assist for IT Service Management (ITSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments —CSAT —
- Risk, Resilience, SustainabilityOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 5CSAT 4.7 / 5
- Security Incident ResponseOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Software Asset Management (SAM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 4.4 / 5
- Vulnerability ResponseOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
App Engine Oct 15, 2026 | 3 | 5.0 / 5 | ||||
Customer Service Management (CSM) Oct 15, 2026 | 4 | 5.0 / 5 | ||||
Human Resources (HR) Oct 15, 2026 | 10 | 4.6 / 5 | ||||
ITOM Visibility Oct 15, 2026 | 7 | 4.4 / 5 | ||||
ITSM Standard Oct 15, 2026 | 11 | 4.4 / 5 | ||||
Now Assist for IT Service Management (ITSM) Oct 15, 2026 | — | — | ||||
Risk, Resilience, Sustainability Oct 15, 2026 | 5 | 4.7 / 5 | ||||
Security Incident Response Oct 15, 2026 | 2 | 5.0 / 5 | ||||
Software Asset Management (SAM) Oct 15, 2026 | 3 | 4.4 / 5 | ||||
Vulnerability Response Oct 15, 2026 | 2 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 21
- Certified Master Architects
- CTA
- 91
- Certified Technical Architects
- Presales accreditations
- 658
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 780
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 3,438
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
4,460 certifications · 41 types · 35 product lines. Every certificate held; one person can hold several.
App Engine1,487
- ServiceNow Certified Application Developer (CAD)1,487
Now Assist for Creator449
- Now Assist for Creator Implementation Delivery Accreditation449
Risk, Resilience, Sustainability312
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)312
Human Resources (HR)240
- Suite Certification - HR Professional240
Now Assist for IT Service Management (ITSM)240
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite238
- Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon2
Customer Service Management (CSM)186
- Suite Certification - CSM Professional186
Strategic Portfolio Management Standard185
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)185
Software Asset Management (SAM)156
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)156
Hardware Asset Management (HAM)143
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)143
Now Assist for HR Service Delivery (HRSD)108
- Suite Certification - Now Assist for HR Service Delivery Pro Plus108
Moveworks106
- Moveworks Agent Studio Fundamentals Delivery Accreditation53
- Moveworks Platform Implementation for Engineers Delivery Accreditation53
Security Incident Response95
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)95
Telecommunications Network Inventory95
- Telecommunication Network Inventory Delivery Accreditation95
Vulnerability Response83
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)83
Now Assist for Customer Service Management (CSM)79
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite79
Enterprise Architecture73
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))52
- Enterprise Architecture Implementation Delivery Accreditation21
Third-party Risk Management62
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)62
ITSM Pro55
- Employee Center Accreditation31
- Micro-Certification – DevOps Change Velocity12
- Suite Certification - ITSM Professional12
Workflow Data Fabric37
- Suite Certification - Workflow Data Fabric37
Business Continuity Management33
- Micro-Certification - Business Continuity Management33
Field Service Management (FSM)33
- Certified Implementation Specialist – Field Service Management (CIS-FSM)33
Financial Services Operations - Banking26
- Suite Certification - FSO Banking and Wealth Management Professional26
Operational Technology Management23
- Delivery Accreditation - Operational Technology23
ITOM Visibility22
- Suite Certification - Data Foundations (CMDB and CSDM) Professional11
- Suite Certification – IT Operations Management Visibility (ITOM Visibility)11
Workplace Service Delivery22
- Suite Certification - Workplace Service Delivery22
ITSM Standard20
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)20
Public Sector Digital Services17
- Suite Certification - Public Sector Digital Services (PSDS)17
Healthcare & Life Sciences15
- Suite Certification - Healthcare and Life Sciences Management Professional15
Legal Service Delivery14
- Suite Certification - Legal Service Delivery14
Retail Service Management12
- Retail Delivery Accreditation12
Technology Provider Service Management (TPSM)11
- Suite Certification - Technology Provider Service Management11
Telecom Service Management (TSM)11
- Suite Certification - Telecommunication and Media Service Management11
Cloud Cost Management6
- Cloud Cost Management Delivery Accreditation6
Strategic Portfolio Management Pro3
- Strategic Planning Delivery Accreditation3
Manufacturing Commercial Operations1
- Manufacturing Commercial Operations Delivery Accreditation1
Benchmarks
How Deloitte Consulting LLP compares with partners in the same program and tier.
Against 6 Global Elite Consulting & Implementation partners
Peer percentileP53
Average across metrics, vs Global Elite peers
Program percentileP87
vs all 354 Consulting & Implementation partners
Biggest strengthAccreditationsSign in to see the figures
Biggest gapPartner Score292 vs peer median 320 · P8
Partner ScoreP8
292
Below median · Median 320 · Best 348 · 6/6 peers
290.01 peer in this partner's bin350.0
CIS ResourcesP75
2,388people
Above median · Median 1,860 · Best 3,021 · 6/6 peers
1,0002 peers in this partner's bin3,499
Product Line AchievementsP75
10
Above median · Median 8 · Best 16 · 6/6 peers
61 peer in this partner's bin17
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Deloitte Consulting LLP has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score292+12Aug+2Sep—Oct—
- Unique CIS-Certified Resources2,388+714Aug+95Sep+70Oct—
- Product Line Achievements10+1Aug+4Sep—Oct—
- Certified Technical Architects91+43Aug+1Sep+8Oct+2
- Certified Master Architects21+8Aug+2Sep—Oct—
- Customer satisfaction (CSAT)4.40Aug+0.1Sep—Oct—
- Built integrations2−1Aug—Sep—Oct—
- Store apps40Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 312+2 | 297−15 | 291−6 | 293+2 | 292 | 292 | +12 |
| Unique CIS-Certified Resources | 1,895−22 | 2,003+108 | 2,223+220 | 2,318+95 | 2,388+70 | 2,388 | +714 |
| Product Line Achievements | 7 | 6−1 | 6 | 10+4 | 10 | 10 | +1 |
| Certified Technical Architects | 86−2 | 80−6 | 80 | 81+1 | 89+8 | 91+2 | +43 |
| Certified Master Architects | 19+3 | 19 | 19 | 21+2 | 21 | 21 | +8 |
| Customer satisfaction (CSAT) | 4.5 | 4.4−0.1 | 4.4−0.1 | 4.4+0.1 | 4.4 | 4.4 | 0 |
| Built integrations | 3 | 3 | 2−1 | 2 | 2 | 2 | −1 |
| Store apps | 4 | 4 | 4 | 4 | 4 | 4 | 0 |
Awards
10 ServiceNow partner awards
- Undated
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Solutions & contact
What Deloitte Consulting LLP has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 9
- Solutions
- 3
- Integrations
- 2
- Store apps
- 4
Contact
- Website
- www.deloitte.com
- Sign in to see email
- Location
- New York, New York, United States