For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/desby-technologies-inc/tearsheet
DESBY Technologies, Inc.
Ashburn, Virginia, United States4.9 / 5 CSAT
PremierBuild
PremierC&I
RegisteredReseller- RegisteredService Provider
DESBY is a Consulting & Engineering 100% Pure-Play ServiceNow Partner focused on Designing, Implementing, & Scaling ServiceNow across the Enterprise.
Overview
Key figures for DESBY Technologies, Inc., who they are and how ServiceNow scores them.
About DESBY Technologies, Inc.
DESBY is a Consulting & Engineering 100% Pure-Play ServiceNow Partner focused on Designing, Implementing, & Scaling ServiceNow across the Enterprise.
- Programs
- BuildPremier
- Consulting & ImplementationPremier
- ResellerRegistered
- Service ProviderRegistered
- Location
- Ashburn, Virginia, United States
- Website
- www.desby.tech
Scores and position
- Partner Score
- 98
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What DESBY Technologies, Inc. is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
3 product lines · 0 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- Human Resources (HR)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- ITSM StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 6CSAT 4.8 / 5
- Now Assist for IT Service Management (ITSM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
Human Resources (HR) Oct 14, 2026 | 2 | 5.0 / 5 | ||||
ITSM Standard Oct 14, 2026 | 6 | 4.8 / 5 | ||||
Now Assist for IT Service Management (ITSM) Oct 14, 2026 | 2 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 1
- Certified Master Architects
- CTA
- 2
- Certified Technical Architects
- Presales accreditations
- 15
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 13
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 28
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
115 certifications · 23 types · 20 product lines. Every certificate held; one person can hold several.
ITSM Standard34
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))13
- Employee Center Accreditation12
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)9
App Engine12
- ServiceNow Certified Application Developer (CAD)12
Human Resources (HR)10
- Suite Certification - HR Professional10
Customer Service Management (CSM)9
- Suite Certification - CSM Professional9
Now Assist for HR Service Delivery (HRSD)8
- Suite Certification - Now Assist for HR Service Delivery Pro Plus8
ITSM Pro6
- Micro-Certification – DevOps Change Velocity3
- Suite Certification - ITSM Professional3
Now Assist for Customer Service Management (CSM)6
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite6
Now Assist for IT Service Management (ITSM)6
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite6
Strategic Portfolio Management Standard5
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)5
Field Service Management (FSM)4
- Certified Implementation Specialist – Field Service Management (CIS-FSM)4
Now Assist for Creator3
- Now Assist for Creator Implementation Delivery Accreditation3
Financial Services Operations - Banking2
- Suite Certification - FSO Banking and Wealth Management Professional2
Hardware Asset Management (HAM)2
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)2
Security Incident Response2
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)2
Enterprise Architecture1
- Enterprise Architecture Implementation Delivery Accreditation1
Healthcare & Life Sciences1
- Suite Certification - Healthcare and Life Sciences Management Professional1
Public Sector Digital Services1
- Suite Certification - Public Sector Digital Services (PSDS)1
Software Asset Management (SAM)1
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)1
Vulnerability Response1
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)1
Workflow Data Fabric1
- Suite Certification - Workflow Data Fabric1
Benchmarks
How DESBY Technologies, Inc. compares with partners in the same program and tier.
Against 137 Premier Consulting & Implementation partners
Peer percentileP70
Average across metrics, vs Premier peers
Program percentileP61
vs all 353 Consulting & Implementation partners
Biggest strengthProduct Line Achievements3 vs peer median 0 · P89
Biggest gapValidated PracticesSign in to see the figures
Partner ScoreP80
98
Above median · Median 71 · Best 138 · 137/137 peers
20.029 peers in this partner's bin140.0
CIS ResourcesP66
27people
Above median · Median 20 · Best 164 · 137/137 peers
043 peers in this partner's bin174
Product Line AchievementsP89
3
Above median · Median 0 · Best 11 · 137/137 peers
012 peers in this partner's bin11
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How DESBY Technologies, Inc. has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score98+15Aug—Sep+2Oct—
- Unique CIS-Certified Resources27+8Aug+1Sep+3Oct—
- Product Line Achievements3+2Aug—Sep+1Oct—
- Certified Technical Architects2+1Aug—Sep+1Oct—
- Certified Master Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.9−0.1Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 97 | 96−1 | 96 | 96 | 98+2 | 98 | +15 |
| Unique CIS-Certified Resources | 22−1 | 22 | 23+1 | 24+1 | 27+3 | 27 | +8 |
| Product Line Achievements | 2 | 2 | 2 | 2 | 3+1 | 3 | +2 |
| Certified Technical Architects | 1 | 1 | 1 | 1 | 2+1 | 2 | +1 |
| Certified Master Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.9 | 4.8 | 4.8 | 4.8 | 4.9 | 4.9 | −0.1 |
No ServiceNow partner awards on record.
Solutions & contact
What DESBY Technologies, Inc. has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.desby.tech
- Sign in to see email
- Location
- Ashburn, Virginia, United States