For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/devhd-germany-gmbh/tearsheet
Devhd Germany GmbH
Hamburg, Hamburg, Germany4.7 / 5 CSAT
SelectBuild
PremierC&I
SelectReseller
Devhd stands as a trusted partner for efficient implementation solutions in ITSM, HRSD, ITOM, CMDB, ITAM, CSM, SPM & App Development
Overview
Key figures for Devhd Germany GmbH, who they are and how ServiceNow scores them.
About Devhd Germany GmbH
Devhd stands as a trusted partner for efficient implementation solutions in ITSM, HRSD, ITOM, CMDB, ITAM, CSM, SPM & App Development
- Programs
- BuildSelect
- Consulting & ImplementationPremier
- ResellerSelect
- Location
- Hamburg, Hamburg, Germany
- Website
- www.dev-hd.com
Scores and position
- Partner Score
- 108
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Devhd Germany GmbH is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
4 product lines · 2 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- App EngineOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 4.2 / 5
- Customer Service Management (CSM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 5.0 / 5
- ITSM ProOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- ITSM StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 7CSAT 4.9 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
App Engine Oct 14, 2026 | 3 | 4.2 / 5 | ||||
Customer Service Management (CSM) Oct 14, 2026 | 3 | 5.0 / 5 | ||||
ITSM Pro Oct 14, 2026 | 2 | 5.0 / 5 | ||||
ITSM Standard Oct 14, 2026 | 7 | 4.9 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 4
- Certified Technical Architects
- Presales accreditations
- 7
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 6
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 16
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
67 certifications · 10 types · 7 product lines. Every certificate held; one person can hold several.
ITSM Pro21
- Employee Center Accreditation11
- Micro-Certification – DevOps Change Velocity5
- Suite Certification - ITSM Professional5
ITSM Standard17
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))11
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)6
App Engine15
- ServiceNow Certified Application Developer (CAD)15
Customer Service Management (CSM)6
- Suite Certification - CSM Professional6
Hardware Asset Management (HAM)3
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)3
Human Resources (HR)3
- Suite Certification - HR Professional3
Software Asset Management (SAM)2
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)2
Benchmarks
How Devhd Germany GmbH compares with partners in the same program and tier.
Against 137 Premier Consulting & Implementation partners
Peer percentileP66
Average across metrics, vs Premier peers
Program percentileP61
vs all 354 Consulting & Implementation partners
Biggest strengthValidated PracticesSign in to see the figures
Biggest gapAccreditationsSign in to see the figures
Partner ScoreP89
108
Above median · Median 71 · Best 138 · 137/137 peers
20.018 peers in this partner's bin140.0
CIS ResourcesP31
15people
Below median · Median 20 · Best 164 · 137/137 peers
083 peers in this partner's bin174
Product Line AchievementsP89
3
Above median · Median 0 · Best 11 · 137/137 peers
012 peers in this partner's bin11
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Devhd Germany GmbH has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score108+36Aug—Sep—Oct—
- Unique CIS-Certified Resources15−1Aug−1Sep—Oct—
- Product Line Achievements3−2Aug—Sep—Oct—
- Certified Technical Architects4+1Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.7−0.1Aug—Sep—Oct−0.2
- Built integrations10Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 85+1 | 108+23 | 108 | 108 | 108 | 108 | +36 |
| Unique CIS-Certified Resources | 16+1 | 16 | 16 | 15−1 | 15 | 15 | −1 |
| Product Line Achievements | 3 | 3 | 3 | 3 | 3 | 3 | −2 |
| Certified Technical Architects | 4 | 4 | 4 | 4 | 4 | 4 | +1 |
| Customer satisfaction (CSAT) | 4.9 | 4.9 | 4.9 | 4.9 | 4.9 | 4.7−0.2 | −0.1 |
| Built integrations | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
No ServiceNow partner awards on record.
Solutions & contact
What Devhd Germany GmbH has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 0
- Solutions
- —
- Integrations
- 1
- Store apps
- —
Contact
- Website
- www.dev-hd.com
- Sign in to see email
- Location
- Hamburg, Hamburg, Germany