For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/dgs-spa/tearsheet
DGS S.p.A
Rome, Rome, Italy5.0 / 5 CSAT
EliteC&I
PremierReseller
SelectService Provider
End-to-end ServiceNow solutions: consulting, implementation, AI-driven innovation and certified trainer for our client success.
Sync delayed · Synced
Overview
Key figures for DGS S.p.A, who they are and how ServiceNow scores them.
About DGS S.p.A
End-to-end ServiceNow solutions: consulting, implementation, AI-driven innovation and certified trainer for our client success.
- Programs
- Consulting & ImplementationElite
- ResellerPremier
- Service ProviderSelect
- Location
- Rome, Rome, Italy
- Website
- www.dgsspa.com/en
Scores and position
- Partner Score
- 129
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What DGS S.p.A is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
6 product lines · 1 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- App EngineOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Customer Service Management (CSM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 8CSAT 4.9 / 5
- ITSM ProOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- ITSM StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 6CSAT 5.0 / 5
- Now Assist for IT Service Management (ITSM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Strategic Portfolio Management StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
App Engine Oct 14, 2026 | 2 | 5.0 / 5 | ||||
Customer Service Management (CSM) Oct 14, 2026 | 8 | 4.9 / 5 | ||||
ITSM Pro Oct 14, 2026 | 2 | 5.0 / 5 | ||||
ITSM Standard Oct 14, 2026 | 6 | 5.0 / 5 | ||||
Now Assist for IT Service Management (ITSM) Oct 14, 2026 | 2 | 5.0 / 5 | ||||
Strategic Portfolio Management Standard Oct 14, 2026 | 3 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 1
- Certified Technical Architects
- Presales accreditations
- 28
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 42
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 72
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
184 certifications · 26 types · 22 product lines. Every certificate held; one person can hold several.
ITSM Standard61
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))25
- Employee Center Accreditation22
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)14
Now Assist for IT Service Management (ITSM)19
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite19
App Engine16
- ServiceNow Certified Application Developer (CAD)16
ITSM Pro16
- Micro-Certification – DevOps Change Velocity8
- Suite Certification - ITSM Professional8
Strategic Portfolio Management Standard13
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)13
Customer Service Management (CSM)11
- Suite Certification - CSM Professional11
Now Assist for Creator11
- Now Assist for Creator Implementation Delivery Accreditation11
Now Assist for Customer Service Management (CSM)10
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite10
Risk, Resilience, Sustainability5
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)5
Enterprise Architecture3
- Enterprise Architecture Implementation Delivery Accreditation3
Financial Services Operations - Banking3
- Suite Certification - FSO Banking and Wealth Management Professional3
Workflow Data Fabric3
- Suite Certification - Workflow Data Fabric3
Field Service Management (FSM)2
- Certified Implementation Specialist – Field Service Management (CIS-FSM)2
Human Resources (HR)2
- Suite Certification - HR Professional2
ITOM Visibility2
- Suite Certification - Data Foundations (CMDB and CSDM) Professional1
- Suite Certification – IT Operations Management Visibility (ITOM Visibility)1
Legal Service Delivery1
- Suite Certification - Legal Service Delivery1
Now Assist for HR Service Delivery (HRSD)1
- Suite Certification - Now Assist for HR Service Delivery Pro Plus1
Security Incident Response1
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)1
Strategic Portfolio Management Pro1
- Strategic Planning Delivery Accreditation1
Telecom Service Management (TSM)1
- Suite Certification - Telecommunication and Media Service Management1
Vulnerability Response1
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)1
Workplace Service Delivery1
- Suite Certification - Workplace Service Delivery1
Benchmarks
How DGS S.p.A compares with partners in the same program and tier.
Against 113 Elite Consulting & Implementation partners
Peer percentileP54
Average across metrics, vs Elite peers
Program percentileP75
vs all 354 Consulting & Implementation partners
Biggest strengthCSATSign in to see the figures
Biggest gapArchitects (CTA)Sign in to see the figures
Partner ScoreP51
129
Above median · Median 129 · Best 293 · 113/113 peers
0.039 peers in this partner's bin300.0
CIS ResourcesP53
62people
Above median · Median 60 · Best 1,304 · 113/113 peers
089 peers in this partner's bin1,399
Product Line AchievementsP73
6
Above median · Median 3 · Best 15 · 113/113 peers
010 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How DGS S.p.A has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Dec 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score129+79Aug+19Sep—Oct—
- Unique CIS-Certified Resources62+60Aug+3Sep+2Oct—
- Product Line Achievements6+3Aug—Sep—Oct—
- Certified Technical Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)5.0+0.1Aug+0.1Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Dec 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 106+1 | 104−2 | 110+7 | 129+19 | 129 | 129 | +79 |
| Unique CIS-Certified Resources | 56+3 | 56 | 57+1 | 60+3 | 62+2 | 62 | +60 |
| Product Line Achievements | 4 | 4 | 6+2 | 6 | 6 | 6 | +3 |
| Certified Technical Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.8 | 4.8 | 4.9 | 5.0+0.1 | 5.0 | 5.0 | +0.1 |
No ServiceNow partner awards on record.
Solutions & contact
What DGS S.p.A has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.dgsspa.com/en
- Sign in to see email
- Location
- Rome, Rome, Italy