For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/ernst-and-young-llp-usa/tearsheet
Ernst & Young LLP
New York, New York, United States4.5 / 5 CSAT
Global EliteC&I- Global EliteReseller
- Global EliteService Provider
EY's better-connected consultants help clients navigate the Transformative Age by asking better questions to solve the world's toughest challenges.
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for Ernst & Young LLP, who they are and how ServiceNow scores them.
About Ernst & Young LLP
EY's better-connected consultants help clients navigate the Transformative Age by asking better questions to solve the world's toughest challenges.
- Programs
- Consulting & ImplementationGlobal Elite
- ResellerGlobal Elite
- Service ProviderGlobal Elite
- Location
- New York, New York, United States
- Website
- www.ey.com
Scores and position
- Partner Score
- 319
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Ernst & Young LLP is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
8 product lines · 0 with a Validated Practice · 4 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- Hardware Asset Management (HAM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 4.5 / 5
- Human Resources (HR)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 6CSAT 4.5 / 5
- ITOM VisibilityOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 4.5 / 5
- ITSM ProOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 4.0 / 5
- ITSM StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 12CSAT 4.7 / 5
- Risk, Resilience, SustainabilityOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 8CSAT 4.1 / 5
- Strategic Portfolio Management StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 4.6 / 5
- Third-party Risk ManagementOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
Hardware Asset Management (HAM) Oct 15, 2026 | 2 | 4.5 / 5 | ||||
Human Resources (HR) Oct 15, 2026 | 6 | 4.5 / 5 | ||||
ITOM Visibility Oct 15, 2026 | 4 | 4.5 / 5 | ||||
ITSM Pro Oct 15, 2026 | 1 | 4.0 / 5 | ||||
ITSM Standard Oct 15, 2026 | 12 | 4.7 / 5 | ||||
Risk, Resilience, Sustainability Oct 15, 2026 | 8 | 4.1 / 5 | ||||
Strategic Portfolio Management Standard Oct 15, 2026 | 4 | 4.6 / 5 | ||||
Third-party Risk Management Oct 15, 2026 | 3 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 10
- Certified Master Architects
- CTA
- 71
- Certified Technical Architects
- Presales accreditations
- 345
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 390
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 1,829
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
3,440 certifications · 42 types · 34 product lines. Every certificate held; one person can hold several.
App Engine815
- ServiceNow Certified Application Developer (CAD)815
Now Assist for Creator528
- Now Assist for Creator Implementation Delivery Accreditation528
Risk, Resilience, Sustainability391
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)391
Human Resources (HR)191
- Suite Certification - HR Professional191
Now Assist for IT Service Management (ITSM)168
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite167
- Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon1
Moveworks160
- Moveworks Agent Studio Fundamentals Delivery Accreditation80
- Moveworks Platform Implementation for Engineers Delivery Accreditation80
Now Assist for HR Service Delivery (HRSD)120
- Suite Certification - Now Assist for HR Service Delivery Pro Plus119
- Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon1
Customer Service Management (CSM)112
- Suite Certification - CSM Professional112
Strategic Portfolio Management Standard101
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)101
Telecommunications Network Inventory99
- Telecommunication Network Inventory Delivery Accreditation99
Hardware Asset Management (HAM)79
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)79
Vulnerability Response69
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)69
Software Asset Management (SAM)64
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)64
Now Assist for Customer Service Management (CSM)63
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite63
ITSM Standard54
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))33
- Employee Center Accreditation12
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)9
Third-party Risk Management51
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)51
Workflow Data Fabric46
- Suite Certification - Workflow Data Fabric46
Security Incident Response42
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)42
Operational Technology Management36
- Delivery Accreditation - Operational Technology36
Financial Services Operations - Banking34
- Suite Certification - FSO Banking and Wealth Management Professional34
Business Continuity Management31
- Micro-Certification - Business Continuity Management31
Field Service Management (FSM)27
- Certified Implementation Specialist – Field Service Management (CIS-FSM)27
Healthcare & Life Sciences27
- Suite Certification - Healthcare and Life Sciences Management Professional27
Enterprise Architecture21
- Enterprise Architecture Implementation Delivery Accreditation21
Public Sector Digital Services19
- Suite Certification - Public Sector Digital Services (PSDS)19
Legal Service Delivery18
- Suite Certification - Legal Service Delivery17
- Delivery Accreditation - Legal Service Delivery1
Workplace Service Delivery17
- Suite Certification - Workplace Service Delivery17
Technology Provider Service Management (TPSM)16
- Suite Certification - Technology Provider Service Management16
Telecom Service Management (TSM)16
- Suite Certification - Telecommunication and Media Service Management16
Retail Service Management11
- Retail Delivery Accreditation11
ITSM Pro6
- Micro-Certification – DevOps Change Velocity3
- Suite Certification - ITSM Professional3
Cloud Cost Management3
- Cloud Cost Management Delivery Accreditation3
Manufacturing Commercial Operations3
- Manufacturing Commercial Operations Delivery Accreditation3
ITOM Visibility2
- Suite Certification - Data Foundations (CMDB and CSDM) Professional1
- Suite Certification – IT Operations Management Visibility (ITOM Visibility)1
Benchmarks
How Ernst & Young LLP compares with partners in the same program and tier.
Against 6 Global Elite Consulting & Implementation partners
Peer percentileP36
Average across metrics, vs Global Elite peers
Program percentileP82
vs all 354 Consulting & Implementation partners
Biggest strengthProduct Line Achievements8 vs peer median 8 · P50
Biggest gapAccreditationsSign in to see the figures
Partner ScoreP42
319
Below median · Median 320 · Best 348 · 6/6 peers
290.01 peer in this partner's bin350.0
CIS ResourcesP25
1,413people
Below median · Median 1,860 · Best 3,021 · 6/6 peers
1,0002 peers in this partner's bin3,499
Product Line AchievementsP50
8
At the peer median · Median 8 · Best 16 · 6/6 peers
62 peers in this partner's bin17
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Ernst & Young LLP has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score319+23Aug−3Sep+2Oct—
- Unique CIS-Certified Resources1,413+478Aug+31Sep+48Oct—
- Product Line Achievements8+2Aug—Sep+1Oct—
- Certified Technical Architects71+25Aug—Sep+3Oct+1
- Certified Master Architects10−1Aug−1Sep—Oct—
- Customer satisfaction (CSAT)4.5+0.2Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 336+9 | 333−3 | 319−13 | 317−3 | 319+2 | 319 | +23 |
| Unique CIS-Certified Resources | 1,144+4 | 1,232+88 | 1,334+102 | 1,365+31 | 1,413+48 | 1,413 | +478 |
| Product Line Achievements | 6 | 6 | 7+1 | 7 | 8+1 | 8 | +2 |
| Certified Technical Architects | 65+2 | 66+1 | 67+1 | 67 | 70+3 | 71+1 | +25 |
| Certified Master Architects | 11+1 | 11 | 11 | 10−1 | 10 | 10 | −1 |
| Customer satisfaction (CSAT) | 4.4 | 4.5 | 4.5+0.1 | 4.5 | 4.5 | 4.5 | +0.2 |
Awards
6 ServiceNow partner awards
- Undated
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Solutions & contact
What Ernst & Young LLP has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 18
- Solutions
- 0
- Integrations
- —
- Store apps
- —
Contact
- Website
- www.ey.com
- Sign in to see email
- Location
- New York, New York, United States