For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/frox-ag/tearsheet
FROX AG
Staefa, Zurich, Switzerland4.8 / 5 CSAT
PremierC&I
SelectReseller
SelectService Provider
FROX is an experienced partner, dedicated to delivering service excellence and max business value to our customers through digitalization & automation
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for FROX AG, who they are and how ServiceNow scores them.
About FROX AG
FROX is an experienced partner, dedicated to delivering service excellence and max business value to our customers through digitalization & automation
- Programs
- Consulting & ImplementationPremier
- ResellerSelect
- Service ProviderSelect
- Location
- Staefa, Zurich, Switzerland
- Website
- www.frox.ch
Scores and position
- Partner Score
- 137
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What FROX AG is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
3 product lines · 0 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- App EngineOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 10CSAT 4.9 / 5
- Customer Service Management (CSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 6CSAT 4.8 / 5
- ITSM StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 11CSAT 4.9 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
App Engine Oct 15, 2026 | 10 | 4.9 / 5 | ||||
Customer Service Management (CSM) Oct 15, 2026 | 6 | 4.8 / 5 | ||||
ITSM Standard Oct 15, 2026 | 11 | 4.9 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 1
- Certified Master Architects
- CTA
- 2
- Certified Technical Architects
- Presales accreditations
- 11
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 14
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 22
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
55 certifications · 14 types · 12 product lines. Every certificate held; one person can hold several.
ITSM Standard18
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))6
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)6
- Employee Center Accreditation6
App Engine16
- ServiceNow Certified Application Developer (CAD)16
Customer Service Management (CSM)7
- Suite Certification - CSM Professional7
Hardware Asset Management (HAM)3
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)3
Field Service Management (FSM)2
- Certified Implementation Specialist – Field Service Management (CIS-FSM)2
Human Resources (HR)2
- Suite Certification - HR Professional2
Software Asset Management (SAM)2
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)2
Now Assist for Creator1
- Now Assist for Creator Implementation Delivery Accreditation1
Now Assist for HR Service Delivery (HRSD)1
- Suite Certification - Now Assist for HR Service Delivery Pro Plus1
Now Assist for IT Service Management (ITSM)1
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite1
Strategic Portfolio Management Standard1
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)1
Workflow Data Fabric1
- Suite Certification - Workflow Data Fabric1
Benchmarks
How FROX AG compares with partners in the same program and tier.
Against 137 Premier Consulting & Implementation partners
Peer percentileP69
Average across metrics, vs Premier peers
Program percentileP61
vs all 354 Consulting & Implementation partners
Biggest strengthPartner Score137 vs peer median 71 · P99
Biggest gapAccreditationsSign in to see the figures
Partner ScoreP99
137
Above median · Median 71 · Best 138 · 137/137 peers
20.07 peers in this partner's bin140.0
CIS ResourcesP51
20people
At the peer median · Median 20 · Best 164 · 137/137 peers
082 peers in this partner's bin174
Product Line AchievementsP89
3
Above median · Median 0 · Best 11 · 137/137 peers
012 peers in this partner's bin11
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How FROX AG has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score137+14Aug—Sep—Oct—
- Unique CIS-Certified Resources20+3Aug+1Sep+1Oct—
- Product Line Achievements3+2Aug—Sep—Oct—
- Certified Technical Architects2+1Aug—Sep—Oct—
- Certified Master Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.8+0.5Aug−0.1Sep—Oct−0.1
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 140−1 | 140 | 137−3 | 137 | 137 | 137 | +14 |
| Unique CIS-Certified Resources | 20 | 19−1 | 18−1 | 19+1 | 20+1 | 20 | +3 |
| Product Line Achievements | 2 | 2 | 3+1 | 3 | 3 | 3 | +2 |
| Certified Technical Architects | 2 | 2 | 2 | 2 | 2 | 2 | +1 |
| Certified Master Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.6 | 4.8+0.2 | 4.9+0.2 | 4.9−0.1 | 4.9 | 4.8−0.1 | +0.5 |
No ServiceNow partner awards on record.
Solutions & contact
What FROX AG has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.frox.ch
- Sign in to see email
- Location
- Staefa, Zurich, Switzerland