For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/general-dynamics-information-technology/tearsheet
General Dynamics Information Technology, Inc.
Fairfax, Virginia, United States5.0 / 5 CSAT
EliteC&I
PremierReseller
SelectService Provider
GDIT is the leader in ITSM implementations, and together with ServiceNow, we're modernizing how agencies operate.
Overview
Key figures for General Dynamics Information Technology, Inc., who they are and how ServiceNow scores them.
About General Dynamics Information Technology, Inc.
GDIT is the leader in ITSM implementations, and together with ServiceNow, we're modernizing how agencies operate.
- Programs
- Consulting & ImplementationElite
- ResellerPremier
- Service ProviderSelect
- Location
- Fairfax, Virginia, United States
- Website
- gdit.com
Scores and position
- Partner Score
- 133
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What General Dynamics Information Technology, Inc. is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
1 product line · 0 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- ITSM StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
ITSM Standard Oct 15, 2026 | 2 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 6
- Certified Technical Architects
- Presales accreditations
- 39
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 81
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 88
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
128 certifications · 20 types · 17 product lines. Every certificate held; one person can hold several.
App Engine36
- ServiceNow Certified Application Developer (CAD)36
Now Assist for IT Service Management (ITSM)23
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite23
ITSM Standard11
- Employee Center Accreditation6
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)5
Enterprise Architecture10
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))8
- Enterprise Architecture Implementation Delivery Accreditation2
Hardware Asset Management (HAM)8
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)8
Human Resources (HR)6
- Suite Certification - HR Professional6
Software Asset Management (SAM)5
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)5
Customer Service Management (CSM)4
- Suite Certification - CSM Professional4
Now Assist for HR Service Delivery (HRSD)4
- Suite Certification - Now Assist for HR Service Delivery Pro Plus4
Strategic Portfolio Management Standard4
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)4
Workplace Service Delivery4
- Suite Certification - Workplace Service Delivery4
Now Assist for Customer Service Management (CSM)3
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite3
Vulnerability Response3
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)3
ITSM Pro2
- Micro-Certification – DevOps Change Velocity1
- Suite Certification - ITSM Professional1
Now Assist for Creator2
- Now Assist for Creator Implementation Delivery Accreditation2
Security Incident Response2
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)2
Workflow Data Fabric1
- Suite Certification - Workflow Data Fabric1
Benchmarks
How General Dynamics Information Technology, Inc. compares with partners in the same program and tier.
Against 113 Elite Consulting & Implementation partners
Peer percentileP53
Average across metrics, vs Elite peers
Program percentileP74
vs all 354 Consulting & Implementation partners
Biggest strengthCSATSign in to see the figures
Biggest gapValidated PracticesSign in to see the figures
Partner ScoreP54
133
Above median · Median 129 · Best 293 · 113/113 peers
0.039 peers in this partner's bin300.0
CIS ResourcesP50
60people
At the peer median · Median 60 · Best 1,304 · 113/113 peers
089 peers in this partner's bin1,399
Product Line AchievementsP26
1
Below median · Median 3 · Best 15 · 113/113 peers
040 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How General Dynamics Information Technology, Inc. has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score133+9Aug—Sep—Oct—
- Unique CIS-Certified Resources60+1Aug−1Sep+1Oct—
- Certified Technical Architects60Aug—Sep+1Oct+1
- Customer satisfaction (CSAT)5.00Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 128 | 133+5 | 133 | 133 | 133 | 133 | +9 |
| Unique CIS-Certified Resources | 59−4 | 59 | 60+1 | 59−1 | 60+1 | 60 | +1 |
| Certified Technical Architects | 4 | 4 | 4 | 4 | 5+1 | 6+1 | 0 |
| Customer satisfaction (CSAT) | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 0 |
No ServiceNow partner awards on record.
Solutions & contact
What General Dynamics Information Technology, Inc. has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- gdit.com
- Sign in to see email
- Location
- Fairfax, Virginia, United States