For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/hand-cloud-sa-de-cv/tearsheet
Hand Cloud S.A. de C.V.
Miramar, Nuevo Leon, Mexico4.8 / 5 CSAT
EliteC&I
SelectReseller
HandCloud is a consulting group specialized in providing process consulting and IT services in the cloud to multinational organizations.
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for Hand Cloud S.A. de C.V., who they are and how ServiceNow scores them.
About Hand Cloud S.A. de C.V.
HandCloud is a consulting group specialized in providing process consulting and IT services in the cloud to multinational organizations.
- Programs
- Consulting & ImplementationElite
- ResellerSelect
- Location
- Miramar, Nuevo Leon, Mexico
- Website
- handcloud.solutions
Scores and position
- Partner Score
- 65
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Hand Cloud S.A. de C.V. is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 1
- Certified Technical Architects
- Presales accreditations
- 25
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 41
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 39
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
39 certifications · 14 types · 14 product lines. Every certificate held; one person can hold several.
App Engine8
- ServiceNow Certified Application Developer (CAD)8
Customer Service Management (CSM)7
- Suite Certification - CSM Professional7
Human Resources (HR)4
- Suite Certification - HR Professional4
Now Assist for IT Service Management (ITSM)3
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite3
Strategic Portfolio Management Standard3
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)3
Field Service Management (FSM)2
- Certified Implementation Specialist – Field Service Management (CIS-FSM)2
Financial Services Operations - Banking2
- Suite Certification - FSO Banking and Wealth Management Professional2
Hardware Asset Management (HAM)2
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)2
Now Assist for Customer Service Management (CSM)2
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite2
Software Asset Management (SAM)2
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)2
Legal Service Delivery1
- Suite Certification - Legal Service Delivery1
Now Assist for HR Service Delivery (HRSD)1
- Suite Certification - Now Assist for HR Service Delivery Pro Plus1
Security Incident Response1
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)1
Workplace Service Delivery1
- Suite Certification - Workplace Service Delivery1
Benchmarks
How Hand Cloud S.A. de C.V. compares with partners in the same program and tier.
Against 113 Elite Consulting & Implementation partners
Peer percentileP23
Average across metrics, vs Elite peers
Program percentileP46
vs all 354 Consulting & Implementation partners
Biggest strengthCSATSign in to see the figures
Biggest gapPartner Score65 vs peer median 129 · P3
Partner ScoreP3
65
Below median · Median 129 · Best 293 · 113/113 peers
0.035 peers in this partner's bin300.0
CIS ResourcesP10
22people
Below median · Median 60 · Best 1,304 · 113/113 peers
089 peers in this partner's bin1,399
Product Line AchievementsP8
0
Below median · Median 3 · Best 15 · 113/113 peers
040 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Hand Cloud S.A. de C.V. has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score65−3Aug−1Sep+4Oct—
- Unique CIS-Certified Resources22+2Aug−1Sep—Oct—
- Certified Technical Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.8+1.1Aug—Sep−0.3Oct+0.2
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 62 | 62 | 62 | 61−1 | 65+4 | 65 | −3 |
| Unique CIS-Certified Resources | 22 | 21−1 | 23+2 | 22−1 | 22 | 22 | +2 |
| Certified Technical Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.3 | 5.0+0.8 | 5.0 | 5.0 | 4.7−0.3 | 4.8+0.2 | +1.1 |
Awards
1 ServiceNow partner award
- Undated
Unknown Award
Solutions & contact
What Hand Cloud S.A. de C.V. has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- handcloud.solutions
- Sign in to see email
- Location
- Miramar, Nuevo Leon, Mexico