For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/hexaware-technologies-inc/tearsheet
Hexaware Technologies Inc
Jersey City, New Jersey, United States4.7 / 5 CSAT
PremierBuild
EliteC&I
EliteReseller
EliteService Provider
Next Generation Automation Led IT Services Provider..
Overview
Key figures for Hexaware Technologies Inc, who they are and how ServiceNow scores them.
About Hexaware Technologies Inc
Next Generation Automation Led IT Services Provider..
- Programs
- BuildPremier
- Consulting & ImplementationElite
- ResellerElite
- Service ProviderElite
- Location
- Jersey City, New Jersey, United States
- Website
- www.hexaware.com
Scores and position
- Partner Score
- 182
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Hexaware Technologies Inc is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
11 product lines · 1 with a Validated Practice · 8 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- App EngineOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 5CSAT 4.8 / 5
- Customer Service Management (CSM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 5.0 / 5
- Hardware Asset Management (HAM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 4.9 / 5
- Human Resources (HR)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 5.0 / 5
- ITOM HealthOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 4.7 / 5
- ITSM ProOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 6CSAT 4.5 / 5
- ITSM StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 12CSAT 4.8 / 5
- Now Assist for HR Service Delivery (HRSD)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments —CSAT —
- Now Assist for IT Service Management (ITSM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 5.0 / 5
- Software Asset Management (SAM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 4.9 / 5
- Strategic Portfolio Management StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
App Engine Oct 14, 2026 | 5 | 4.8 / 5 | ||||
Customer Service Management (CSM) Oct 14, 2026 | 3 | 5.0 / 5 | ||||
Hardware Asset Management (HAM) Oct 14, 2026 | 4 | 4.9 / 5 | ||||
Human Resources (HR) Oct 14, 2026 | 3 | 5.0 / 5 | ||||
ITOM Health Oct 14, 2026 | 4 | 4.7 / 5 | ||||
ITSM Pro Oct 14, 2026 | 6 | 4.5 / 5 | ||||
ITSM Standard Oct 14, 2026 | 12 | 4.8 / 5 | ||||
Now Assist for HR Service Delivery (HRSD) Oct 14, 2026 | — | — | ||||
Now Assist for IT Service Management (ITSM) Oct 14, 2026 | 3 | 5.0 / 5 | ||||
Software Asset Management (SAM) Oct 14, 2026 | 3 | 4.9 / 5 | ||||
Strategic Portfolio Management Standard Oct 14, 2026 | 3 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 9
- Certified Technical Architects
- Presales accreditations
- 155
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 203
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 243
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
410 certifications · 32 types · 28 product lines. Every certificate held; one person can hold several.
App Engine136
- ServiceNow Certified Application Developer (CAD)136
ITSM Standard83
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))30
- Employee Center Accreditation28
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)25
Now Assist for Creator36
- Now Assist for Creator Implementation Delivery Accreditation36
Software Asset Management (SAM)19
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)19
Now Assist for IT Service Management (ITSM)17
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite17
Risk, Resilience, Sustainability15
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)15
Human Resources (HR)13
- Suite Certification - HR Professional13
Hardware Asset Management (HAM)10
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)10
ITSM Pro10
- Micro-Certification – DevOps Change Velocity5
- Suite Certification - ITSM Professional5
Now Assist for HR Service Delivery (HRSD)10
- Suite Certification - Now Assist for HR Service Delivery Pro Plus10
Strategic Portfolio Management Standard10
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)10
Customer Service Management (CSM)8
- Suite Certification - CSM Professional8
Security Incident Response6
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)6
Field Service Management (FSM)5
- Certified Implementation Specialist – Field Service Management (CIS-FSM)5
Vulnerability Response5
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)5
Moveworks4
- Moveworks Agent Studio Fundamentals Delivery Accreditation2
- Moveworks Platform Implementation for Engineers Delivery Accreditation2
Now Assist for Customer Service Management (CSM)4
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite4
Technology Provider Service Management (TPSM)3
- Suite Certification - Technology Provider Service Management3
Telecom Service Management (TSM)3
- Suite Certification - Telecommunication and Media Service Management3
Cloud Cost Management2
- Cloud Cost Management Delivery Accreditation2
Enterprise Architecture2
- Enterprise Architecture Implementation Delivery Accreditation2
Financial Services Operations - Banking2
- Suite Certification - FSO Banking and Wealth Management Professional2
Workflow Data Fabric2
- Suite Certification - Workflow Data Fabric2
Business Continuity Management1
- Micro-Certification - Business Continuity Management1
Legal Service Delivery1
- Suite Certification - Legal Service Delivery1
Retail Service Management1
- Retail Delivery Accreditation1
Third-party Risk Management1
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)1
Workplace Service Delivery1
- Suite Certification - Workplace Service Delivery1
Benchmarks
How Hexaware Technologies Inc compares with partners in the same program and tier.
Against 112 Elite Consulting & Implementation partners
Peer percentileP74
Average across metrics, vs Elite peers
Program percentileP85
vs all 354 Consulting & Implementation partners
Biggest strengthProduct Line Achievements11 vs peer median 3 · P91
Biggest gapCSATSign in to see the figures
Partner ScoreP81
182
Above median · Median 129 · Best 293 · 112/112 peers
0.025 peers in this partner's bin300.0
CIS ResourcesP77
192people
Above median · Median 61 · Best 1,304 · 112/112 peers
088 peers in this partner's bin1,399
Product Line AchievementsP91
11
Above median · Median 3 · Best 15 · 112/112 peers
07 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Hexaware Technologies Inc has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score182+27Aug+12Sep−5Oct—
- Unique CIS-Certified Resources192+47Aug+3Sep+6Oct—
- Product Line Achievements11+1Aug—Sep+2Oct—
- Certified Technical Architects9+4Aug—Sep—Oct+1
- Customer satisfaction (CSAT)4.7−0.1Aug—Sep—Oct−0.1
- Built integrations40Aug—Sep−1Oct—
- Store apps30Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 170 | 170 | 175+5 | 187+12 | 182−5 | 182 | +27 |
| Unique CIS-Certified Resources | 149−4 | 164+15 | 183+19 | 186+3 | 192+6 | 192 | +47 |
| Product Line Achievements | 11−1 | 10−1 | 9−1 | 9 | 11+2 | 11 | +1 |
| Certified Technical Architects | 9+2 | 8−1 | 8 | 8 | 8 | 9+1 | +4 |
| Customer satisfaction (CSAT) | 4.9 | 4.9 | 4.8−0.1 | 4.8 | 4.8 | 4.7−0.1 | −0.1 |
| Built integrations | 5+1 | 5 | 5 | 5 | 4−1 | 4 | 0 |
| Store apps | 3 | 3 | 3 | 3 | 3 | 3 | 0 |
No ServiceNow partner awards on record.
Solutions & contact
What Hexaware Technologies Inc has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 1
- Solutions
- 0
- Integrations
- 4
- Store apps
- 3
Contact
- Website
- www.hexaware.com
- Sign in to see email
- Location
- Jersey City, New Jersey, United States