For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/icon-app-ltd/tearsheet
ICON APP LTD
Gedera, Central, Israel4.3 / 5 CSAT
RegisteredBuild
SelectC&I
SelectReseller
A boutique ServiceNow partner with 14 years ServiceNow experience aimed to help organizations improve processes and system implementation
Synced
Overview
Key figures for ICON APP LTD, who they are and how ServiceNow scores them.
About ICON APP LTD
A boutique ServiceNow partner with 14 years ServiceNow experience aimed to help organizations improve processes and system implementation
- Programs
- BuildRegistered
- Consulting & ImplementationSelect
- ResellerSelect
- Location
- Gedera, Central, Israel
- Website
- icon-apps.com
Scores and position
- Partner Score
- 47
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What ICON APP LTD is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- —
- Certified Technical Architects
- Presales accreditations
- 5
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 3
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 18
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
5 certifications · 3 types · 3 product lines. Every certificate held; one person can hold several.
Strategic Portfolio Management Standard3
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)3
App Engine1
- ServiceNow Certified Application Developer (CAD)1
Field Service Management (FSM)1
- Certified Implementation Specialist – Field Service Management (CIS-FSM)1
Benchmarks
How ICON APP LTD compares with partners in the same program and tier.
Against 99 Select Consulting & Implementation partners
Peer percentileP44
Average across metrics, vs Select peers
Program percentileP23
vs all 355 Consulting & Implementation partners
Biggest strengthCIS Resources10 vs peer median 7 · P67
Biggest gapCSATSign in to see the figures
Partner ScoreP43
47
Below median · Median 48 · Best 107 · 98/99 peers
0.046 peers in this partner's bin120.0
CIS ResourcesP67
10people
Above median · Median 7 · Best 98 · 99/99 peers
084 peers in this partner's bin99
Product Line AchievementsP43
0
At the peer median · Median 0 · Best 9 · 99/99 peers
095 peers in this partner's bin9
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How ICON APP LTD has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Registered → Global Elite
Consulting & Implementation
Partner Score
Dec 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score47+12Aug+1Sep+4Oct—
- Unique CIS-Certified Resources100Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.3−0.4Aug—Sep−0.2Oct−0.2
| Figure | Feb 2026 | Mar | Jul | Aug | Sep | Oct | Since Dec 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 30 | 30 | 42+11 | 43+1 | 47+4 | 47 | +12 |
| Unique CIS-Certified Resources | — | — | 10 | 10 | 10 | 10 | 0 |
| Customer satisfaction (CSAT) | — | — | 4.7 | 4.7 | 4.5−0.2 | 4.3−0.2 | −0.4 |
No ServiceNow partner awards on record.
Solutions & contact
What ICON APP LTD has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- icon-apps.com
- Sign in to see email
- Location
- Gedera, Central, Israel