For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/intact-technology-inc/tearsheet
Intact Technology, Inc.
Reston, Virginia, United States4.8 / 5 CSAT
EliteC&I
SelectReseller
Award-winning Elite ServiceNow Partner delivering guaranteed outcomes in complex Public Sector and highly regulated environments.
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for Intact Technology, Inc., who they are and how ServiceNow scores them.
About Intact Technology, Inc.
Award-winning Elite ServiceNow Partner delivering guaranteed outcomes in complex Public Sector and highly regulated environments.
- Programs
- Consulting & ImplementationElite
- ResellerSelect
- Location
- Reston, Virginia, United States
- Website
- www.intact-tech.com
Scores and position
- Partner Score
- 86
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Intact Technology, Inc. is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
3 product lines · 3 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- ITSM StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 4.0 / 5
- Now Assist for IT Service Management (ITSM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Strategic Portfolio Management StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
ITSM Standard Oct 14, 2026 | 1 | 4.0 / 5 | ||||
Now Assist for IT Service Management (ITSM) Oct 14, 2026 | 2 | 5.0 / 5 | ||||
Strategic Portfolio Management Standard Oct 14, 2026 | 2 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 1
- Certified Master Architects
- CTA
- 2
- Certified Technical Architects
- Presales accreditations
- 27
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 107
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 65
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
150 certifications · 21 types · 17 product lines. Every certificate held; one person can hold several.
App Engine35
- ServiceNow Certified Application Developer (CAD)35
ITSM Standard16
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))10
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)6
ITSM Pro15
- Employee Center Accreditation9
- Micro-Certification – DevOps Change Velocity3
- Suite Certification - ITSM Professional3
Now Assist for IT Service Management (ITSM)12
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite12
Hardware Asset Management (HAM)10
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)10
Human Resources (HR)10
- Suite Certification - HR Professional10
Strategic Portfolio Management Standard10
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)10
Now Assist for HR Service Delivery (HRSD)8
- Suite Certification - Now Assist for HR Service Delivery Pro Plus8
Third-party Risk Management8
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)7
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)1
Customer Service Management (CSM)7
- Suite Certification - CSM Professional7
Software Asset Management (SAM)6
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)6
Now Assist for Customer Service Management (CSM)5
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite5
Business Continuity Management2
- Micro-Certification - Business Continuity Management2
Now Assist for Creator2
- Now Assist for Creator Implementation Delivery Accreditation2
Vulnerability Response2
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)2
Enterprise Architecture1
- Enterprise Architecture Implementation Delivery Accreditation1
Security Incident Response1
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)1
Benchmarks
How Intact Technology, Inc. compares with partners in the same program and tier.
Against 112 Elite Consulting & Implementation partners
Peer percentileP52
Average across metrics, vs Elite peers
Program percentileP75
vs all 354 Consulting & Implementation partners
Biggest strengthValidated PracticesSign in to see the figures
Biggest gapPartner Score86 vs peer median 129 · P17
Partner ScoreP17
86
Below median · Median 129 · Best 293 · 112/112 peers
0.034 peers in this partner's bin300.0
CIS ResourcesP53
62people
Above median · Median 61 · Best 1,304 · 112/112 peers
088 peers in this partner's bin1,399
Product Line AchievementsP52
3
At the peer median · Median 3 · Best 15 · 112/112 peers
025 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Intact Technology, Inc. has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score86+13Aug—Sep—Oct—
- Unique CIS-Certified Resources62−1Aug+4Sep−3Oct—
- Product Line Achievements3+1Aug—Sep—Oct—
- Certified Technical Architects2−4Aug−1Sep−1Oct—
- Certified Master Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.8−0.1Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 79 | 86+7 | 86 | 86 | 86 | 86 | +13 |
| Unique CIS-Certified Resources | 60−1 | 60 | 61+1 | 65+4 | 62−3 | 62 | −1 |
| Product Line Achievements | 3 | 3 | 3 | 3 | 3 | 3 | +1 |
| Certified Technical Architects | 4 | 4 | 4 | 3−1 | 2−1 | 2 | −4 |
| Certified Master Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.9 | 4.9 | 4.9 | 4.9 | 4.9 | 4.8 | −0.1 |
Awards
2 ServiceNow partner awards
- Undated
Unknown Award
Unknown Award
Solutions & contact
What Intact Technology, Inc. has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 1
- Solutions
- 0
- Integrations
- —
- Store apps
- —
Contact
- Website
- www.intact-tech.com
- Sign in to see email
- Location
- Reston, Virginia, United States