For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/itc-infotech-inc/tearsheet
ITC Infotech Inc
Paramus, New Jersey, United States3.0 / 5 CSAT
RegisteredBuild- RegisteredC&I
SelectReseller- RegisteredService Provider
ITC Infotech specializes in ITSM, ITOM, ITBM, CSM, HR Service Delivery, Software Asset Management, Orchestration and custom application development.
Overview
Key figures for ITC Infotech Inc, who they are and how ServiceNow scores them.
About ITC Infotech Inc
ITC Infotech specializes in ITSM, ITOM, ITBM, CSM, HR Service Delivery, Software Asset Management, Orchestration and custom application development.
- Programs
- BuildRegistered
- Consulting & ImplementationRegistered
- ResellerSelect
- Service ProviderRegistered
- Location
- Paramus, New Jersey, United States
- Website
- www.itcinfotech.com
Scores and position
- Partner Score
- 49
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What ITC Infotech Inc is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- —
- Certified Technical Architects
- Presales accreditations
- 20
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 20
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 22
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
31 certifications · 8 types · 7 product lines. Every certificate held; one person can hold several.
App Engine18
- ServiceNow Certified Application Developer (CAD)18
Third-party Risk Management5
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)4
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)1
Now Assist for IT Service Management (ITSM)2
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite2
Security Incident Response2
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)2
Vulnerability Response2
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)2
Human Resources (HR)1
- Suite Certification - HR Professional1
Software Asset Management (SAM)1
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)1
Benchmarks
How ITC Infotech Inc compares with partners in the same program and tier.
Against 149 Select Reseller partners
Peer percentileP32
Average across metrics, vs Select peers
Program percentileP24
vs all 266 Reseller partners
Biggest strengthAccreditationsSign in to see the figures
Biggest gapCSATSign in to see the figures
Partner ScoreP18
49
Below median · Median 71 · Best 158 · 148/149 peers
0.030 peers in this partner's bin160.0
CIS ResourcesP47
16people
Below median · Median 17 · Best 221 · 149/149 peers
0130 peers in this partner's bin249
Product Line AchievementsP30
0
At the peer median · Median 0 · Best 15 · 149/149 peers
0117 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How ITC Infotech Inc has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Registered → Global Elite
Consulting & Implementation
Partner Score
Dec 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score49−14Aug−1Sep—Oct—
- Unique CIS-Certified Resources16+15Aug—Sep—Oct—
- Customer satisfaction (CSAT)3.00Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Dec 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 51−2 | 50 | 50 | 49−1 | 49 | 49 | −14 |
| Unique CIS-Certified Resources | 19−2 | 17−2 | 16−1 | 16 | 16 | 16 | +15 |
| Customer satisfaction (CSAT) | 3.0 | 3.0 | 3.0 | 3.0 | 3.0 | 3.0 | 0 |
No ServiceNow partner awards on record.
Solutions & contact
What ITC Infotech Inc has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.itcinfotech.com
- Sign in to see email
- Location
- Paramus, New Jersey, United States