For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/kinetic-it-pty-ltd/tearsheet
Kinetic IT
Perth, Western Australia, Australia4.9 / 5 CSAT
EliteC&I
PremierReseller
SelectService Provider
We enhance the human experience through technology. Kinetic IT provides expert ServiceNow consulting, implementation and support.
Overview
Key figures for Kinetic IT, who they are and how ServiceNow scores them.
About Kinetic IT
We enhance the human experience through technology. Kinetic IT provides expert ServiceNow consulting, implementation and support.
- Programs
- Consulting & ImplementationElite
- ResellerPremier
- Service ProviderSelect
- Location
- Perth, Western Australia, Australia
- Website
- www.kineticit.com.au
Scores and position
- Partner Score
- 149
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Kinetic IT is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
12 product lines · 9 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- App EngineOct 16, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Customer Service Management (CSM)Oct 16, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
- Human Resources (HR)Oct 16, 2026
- AMS
- EMEA
- APJ
- Global
Deployments —CSAT —
- ITOM HealthOct 16, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 5.0 / 5
- ITOM VisibilityOct 16, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- ITSM ProOct 16, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- ITSM StandardOct 16, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 8CSAT 4.9 / 5
- Now Assist for CreatorOct 16, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Now Assist for IT Service Management (ITSM)Oct 16, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 4.5 / 5
- Security Incident ResponseOct 16, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
- Software Asset Management (SAM)Oct 16, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 5.0 / 5
- Vulnerability ResponseOct 16, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
App Engine Oct 16, 2026 | 2 | 5.0 / 5 | ||||
Customer Service Management (CSM) Oct 16, 2026 | 1 | 5.0 / 5 | ||||
Human Resources (HR) Oct 16, 2026 | — | — | ||||
ITOM Health Oct 16, 2026 | 4 | 5.0 / 5 | ||||
ITOM Visibility Oct 16, 2026 | 2 | 5.0 / 5 | ||||
ITSM Pro Oct 16, 2026 | 2 | 5.0 / 5 | ||||
ITSM Standard Oct 16, 2026 | 8 | 4.9 / 5 | ||||
Now Assist for Creator Oct 16, 2026 | 2 | 5.0 / 5 | ||||
Now Assist for IT Service Management (ITSM) Oct 16, 2026 | 2 | 4.5 / 5 | ||||
Security Incident Response Oct 16, 2026 | 1 | 5.0 / 5 | ||||
Software Asset Management (SAM) Oct 16, 2026 | 3 | 5.0 / 5 | ||||
Vulnerability Response Oct 16, 2026 | 2 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 3
- Certified Master Architects
- CTA
- 4
- Certified Technical Architects
- Presales accreditations
- 25
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 22
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 42
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
98 certifications · 22 types · 17 product lines. Every certificate held; one person can hold several.
App Engine22
- ServiceNow Certified Application Developer (CAD)22
Now Assist for IT Service Management (ITSM)13
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite13
Human Resources (HR)9
- Suite Certification - HR Professional9
Now Assist for Creator8
- Now Assist for Creator Implementation Delivery Accreditation8
Now Assist for HR Service Delivery (HRSD)8
- Suite Certification - Now Assist for HR Service Delivery Pro Plus8
Customer Service Management (CSM)5
- Suite Certification - CSM Professional5
Security Incident Response5
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)5
Vulnerability Response5
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)5
ITSM Pro4
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))2
- Micro-Certification – DevOps Change Velocity1
- Suite Certification - ITSM Professional1
Now Assist for Customer Service Management (CSM)4
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite4
Software Asset Management (SAM)4
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)4
ITSM Standard3
- Employee Center Accreditation2
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)1
Hardware Asset Management (HAM)2
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)2
ITOM Visibility2
- Suite Certification - Data Foundations (CMDB and CSDM) Professional1
- Suite Certification – IT Operations Management Visibility (ITOM Visibility)1
Moveworks2
- Moveworks Agent Studio Fundamentals Delivery Accreditation1
- Moveworks Platform Implementation for Engineers Delivery Accreditation1
Operational Technology Management1
- Delivery Accreditation - Operational Technology1
Risk, Resilience, Sustainability1
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)1
Benchmarks
How Kinetic IT compares with partners in the same program and tier.
Against 113 Elite Consulting & Implementation partners
Peer percentileP68
Average across metrics, vs Elite peers
Program percentileP83
vs all 354 Consulting & Implementation partners
Biggest strengthValidated PracticesSign in to see the figures
Biggest gapAccreditationsSign in to see the figures
Partner ScoreP65
149
Above median · Median 129 · Best 293 · 113/113 peers
0.039 peers in this partner's bin300.0
CIS ResourcesP32
38people
Below median · Median 60 · Best 1,304 · 113/113 peers
089 peers in this partner's bin1,399
Product Line AchievementsP95
12
Above median · Median 3 · Best 15 · 113/113 peers
05 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Kinetic IT has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score149+45Aug—Sep—Oct—
- Unique CIS-Certified Resources38+6Aug−1Sep+4Oct—
- Product Line Achievements12+6Aug—Sep—Oct—
- Certified Technical Architects40Aug—Sep—Oct—
- Certified Master Architects3+1Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.9+0.2Aug—Sep—Oct+0.1
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 145+6 | 148+3 | 149+1 | 149 | 149 | 149 | +45 |
| Unique CIS-Certified Resources | 35−1 | 35 | 35 | 34−1 | 38+4 | 38 | +6 |
| Product Line Achievements | 12 | 12 | 12 | 12 | 12 | 12 | +6 |
| Certified Technical Architects | 4 | 4 | 4 | 4 | 4 | 4 | 0 |
| Certified Master Architects | 3+1 | 3 | 3 | 3 | 3 | 3 | +1 |
| Customer satisfaction (CSAT) | 4.8 | 4.8 | 4.9+0.1 | 4.9 | 4.8 | 4.9+0.1 | +0.2 |
Awards
3 ServiceNow partner awards
- Undated
Unknown Award
Unknown Award
Unknown Award
Solutions & contact
What Kinetic IT has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.kineticit.com.au
- Sign in to see email
- Location
- Perth, Western Australia, Australia