For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/kpmg-llp-partner-account/tearsheet
KPMG, LLP
New York, New York, United States4.6 / 5 CSAT
Global EliteBuild- Global EliteC&I
- Global EliteReseller
- Global EliteService Provider
KPMG solutions focus on business outcomes & leverage leading transformational experience to help clients achieve game-changing economics beyond IT.
Overview
Key figures for KPMG, LLP, who they are and how ServiceNow scores them.
About KPMG, LLP
KPMG solutions focus on business outcomes & leverage leading transformational experience to help clients achieve game-changing economics beyond IT.
- Programs
- BuildGlobal Elite
- Consulting & ImplementationGlobal Elite
- ResellerGlobal Elite
- Service ProviderGlobal Elite
- Location
- New York, New York, United States
- Website
- kpmg.com/us/en.html
Scores and position
- Partner Score
- 306
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What KPMG, LLP is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
9 product lines · 0 with a Validated Practice · 3 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- App EngineOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 7CSAT 4.9 / 5
- Customer Service Management (CSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 5CSAT 4.5 / 5
- Hardware Asset Management (HAM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 5CSAT 4.2 / 5
- Human Resources (HR)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 4.7 / 5
- ITOM VisibilityOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
- ITSM ProOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
- ITSM StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 9CSAT 4.6 / 5
- Risk, Resilience, SustainabilityOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 7CSAT 4.2 / 5
- Strategic Portfolio Management StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
App Engine Oct 15, 2026 | 7 | 4.9 / 5 | ||||
Customer Service Management (CSM) Oct 15, 2026 | 5 | 4.5 / 5 | ||||
Hardware Asset Management (HAM) Oct 15, 2026 | 5 | 4.2 / 5 | ||||
Human Resources (HR) Oct 15, 2026 | 3 | 4.7 / 5 | ||||
ITOM Visibility Oct 15, 2026 | 1 | 5.0 / 5 | ||||
ITSM Pro Oct 15, 2026 | 1 | 5.0 / 5 | ||||
ITSM Standard Oct 15, 2026 | 9 | 4.6 / 5 | ||||
Risk, Resilience, Sustainability Oct 15, 2026 | 7 | 4.2 / 5 | ||||
Strategic Portfolio Management Standard Oct 15, 2026 | 3 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 24
- Certified Master Architects
- CTA
- 48
- Certified Technical Architects
- Presales accreditations
- 278
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 365
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 1,276
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
2,363 certifications · 42 types · 36 product lines. Every certificate held; one person can hold several.
App Engine652
- ServiceNow Certified Application Developer (CAD)652
Moveworks406
- Moveworks Agent Studio Fundamentals Delivery Accreditation203
- Moveworks Platform Implementation for Engineers Delivery Accreditation203
Risk, Resilience, Sustainability239
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)239
Now Assist for Creator184
- Now Assist for Creator Implementation Delivery Accreditation184
Human Resources (HR)106
- Suite Certification - HR Professional106
Strategic Portfolio Management Standard106
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)106
Now Assist for IT Service Management (ITSM)91
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite90
- Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon1
Hardware Asset Management (HAM)65
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)65
Software Asset Management (SAM)60
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)60
Customer Service Management (CSM)58
- Suite Certification - CSM Professional58
Security Incident Response48
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)48
Vulnerability Response48
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)48
Now Assist for HR Service Delivery (HRSD)42
- Suite Certification - Now Assist for HR Service Delivery Pro Plus42
Third-party Risk Management42
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)42
ITSM Standard34
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))17
- Employee Center Accreditation10
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)7
Now Assist for Customer Service Management (CSM)27
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite27
Business Continuity Management26
- Micro-Certification - Business Continuity Management26
Operational Technology Management21
- Delivery Accreditation - Operational Technology21
Field Service Management (FSM)13
- Certified Implementation Specialist – Field Service Management (CIS-FSM)13
Workflow Data Fabric13
- Suite Certification - Workflow Data Fabric13
Public Sector Digital Services10
- Suite Certification - Public Sector Digital Services (PSDS)10
Financial Services Operations - Banking9
- Suite Certification - FSO Banking and Wealth Management Professional9
Enterprise Architecture7
- Enterprise Architecture Implementation Delivery Accreditation7
Telecommunications Network Inventory7
- Telecommunication Network Inventory Delivery Accreditation7
Healthcare & Life Sciences6
- Suite Certification - Healthcare and Life Sciences Management Professional6
ITOM Health6
- Suite Certification - Data Foundations (CMDB and CSDM) Professional4
- Suite Certification - IT Operations Management AIOps Enterprise (ITOM AIOps Enterprise)2
ITSM Pro6
- Micro-Certification – DevOps Change Velocity3
- Suite Certification - ITSM Professional3
Cloud Cost Management5
- Cloud Cost Management Delivery Accreditation5
Technology Provider Service Management (TPSM)5
- Suite Certification - Technology Provider Service Management5
Telecom Service Management (TSM)5
- Suite Certification - Telecommunication and Media Service Management5
Workplace Service Delivery5
- Suite Certification - Workplace Service Delivery5
Legal Service Delivery3
- Suite Certification - Legal Service Delivery3
Retail Service Management3
- Retail Delivery Accreditation3
ITOM Visibility2
- Suite Certification – IT Operations Management Visibility (ITOM Visibility)2
Strategic Portfolio Management Pro2
- Strategic Planning Delivery Accreditation2
Manufacturing Commercial Operations1
- Manufacturing Commercial Operations Delivery Accreditation1
Benchmarks
How KPMG, LLP compares with partners in the same program and tier.
Against 6 Global Elite Consulting & Implementation partners
Peer percentileP37
Average across metrics, vs Global Elite peers
Program percentileP82
vs all 354 Consulting & Implementation partners
Biggest strengthCSATSign in to see the figures
Biggest gapArchitects (CTA)Sign in to see the figures
Partner ScoreP25
306
Below median · Median 320 · Best 348 · 6/6 peers
290.01 peer in this partner's bin350.0
CIS ResourcesP8
1,012people
Below median · Median 1,860 · Best 3,021 · 6/6 peers
1,0002 peers in this partner's bin3,499
Product Line AchievementsP50
8
At the peer median · Median 8 · Best 16 · 6/6 peers
62 peers in this partner's bin17
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How KPMG, LLP has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score306+12Aug+6Sep−1Oct—
- Unique CIS-Certified Resources1,012+309Aug+22Sep+18Oct—
- Product Line Achievements8−5Aug+1Sep+1Oct—
- Certified Technical Architects48+21Aug—Sep+1Oct+2
- Certified Master Architects24−2Aug+1Sep—Oct—
- Customer satisfaction (CSAT)4.6+0.1Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 313+15 | 304−8 | 301−3 | 307+6 | 306−1 | 306 | +12 |
| Unique CIS-Certified Resources | 833−7 | 892+59 | 972+80 | 994+22 | 1,012+18 | 1,012 | +309 |
| Product Line Achievements | 8−1 | 6−2 | 6 | 7+1 | 8+1 | 8 | −5 |
| Certified Technical Architects | 44+2 | 43−1 | 45+2 | 45 | 46+1 | 48+2 | +21 |
| Certified Master Architects | 23−1 | 23 | 23 | 24+1 | 24 | 24 | −2 |
| Customer satisfaction (CSAT) | 4.6 | 4.6 | 4.6 | 4.7 | 4.7 | 4.6 | +0.1 |
Awards
4 ServiceNow partner awards
- Undated
Unknown Award
Unknown Award
Unknown Award
Unknown Award
Solutions & contact
What KPMG, LLP has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 12
- Solutions
- 0
- Integrations
- —
- Store apps
- —
Contact
- Website
- kpmg.com/us/en.html
- Sign in to see email
- Location
- New York, New York, United States