For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/ltimindtree-limited/tearsheet
LTM
Mumbai, Maharashtra, India4.3 / 5 CSAT
SelectBuild
EliteC&I
EliteReseller
EliteService Provider
LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises.
Overview
Key figures for LTM, who they are and how ServiceNow scores them.
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises.
- Programs
- BuildSelect
- Consulting & ImplementationElite
- ResellerElite
- Service ProviderElite
- Location
- Mumbai, Maharashtra, India
Scores and position
- Partner Score
- 195
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What LTM is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
2 product lines · 0 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- ITOM VisibilityOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 3.5 / 5
- ITSM StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 8CSAT 4.8 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
ITOM Visibility Oct 15, 2026 | 1 | 3.5 / 5 | ||||
ITSM Standard Oct 15, 2026 | 8 | 4.8 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 4
- Certified Master Architects
- CTA
- 15
- Certified Technical Architects
- Presales accreditations
- 162
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 179
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 709
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
1,411 certifications · 45 types · 36 product lines. Every certificate held; one person can hold several.
App Engine444
- ServiceNow Certified Application Developer (CAD)444
Now Assist for IT Service Management (ITSM)93
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite92
- Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon1
Now Assist for Creator81
- Now Assist for Creator Implementation Delivery Accreditation81
Moveworks78
- Moveworks Agent Studio Fundamentals Delivery Accreditation39
- Moveworks Platform Implementation for Engineers Delivery Accreditation39
Customer Service Management (CSM)77
- Suite Certification - CSM Professional77
Human Resources (HR)74
- Suite Certification - HR Professional74
Hardware Asset Management (HAM)58
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)58
Risk, Resilience, Sustainability53
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)53
Software Asset Management (SAM)51
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)51
Strategic Portfolio Management Standard48
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)48
Now Assist for Customer Service Management (CSM)45
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite45
Now Assist for HR Service Delivery (HRSD)44
- Suite Certification - Now Assist for HR Service Delivery Pro Plus44
Field Service Management (FSM)29
- Certified Implementation Specialist – Field Service Management (CIS-FSM)29
ITSM Standard25
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))19
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)6
Vulnerability Response21
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)21
Workflow Data Fabric19
- Suite Certification - Workflow Data Fabric19
Financial Services Operations - Banking18
- Suite Certification - FSO Banking and Wealth Management Professional18
Security Incident Response17
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)17
Telecommunications Network Inventory16
- Telecommunication Network Inventory Delivery Accreditation16
ITSM Pro12
- Employee Center Accreditation8
- Micro-Certification – DevOps Change Velocity2
- Suite Certification - ITSM Professional2
Workplace Service Delivery12
- Suite Certification - Workplace Service Delivery12
Enterprise Architecture11
- Enterprise Architecture Implementation Delivery Accreditation11
Healthcare & Life Sciences10
- Suite Certification - Healthcare and Life Sciences Management Professional10
Legal Service Delivery9
- Suite Certification - Legal Service Delivery9
Retail Service Management9
- Retail Delivery Accreditation9
Telecom Service Management (TSM)9
- Suite Certification - Telecommunication and Media Service Management9
Technology Provider Service Management (TPSM)8
- Suite Certification - Technology Provider Service Management8
Manufacturing Commercial Operations7
- Manufacturing Commercial Operations Delivery Accreditation7
Third-party Risk Management7
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)7
Business Continuity Management6
- Micro-Certification - Business Continuity Management6
Public Sector Digital Services6
- Suite Certification - Public Sector Digital Services (PSDS)6
ITOM Visibility5
- Suite Certification - Data Foundations (CMDB and CSDM) Professional2
- Certified Implementation Specialist – Discovery (CIS-DISCO)1
- Certified Implementation Specialist – Service Mapping (CIS-SM)1
- Suite Certification – IT Operations Management Visibility (ITOM Visibility)1
Operational Technology Management4
- Delivery Accreditation - Operational Technology4
Cloud Cost Management2
- Cloud Cost Management Delivery Accreditation2
ITOM Health2
- Certified Implementation Specialist – Event Management (CIS-EM)1
- Suite Certification - IT Operations Management AIOps Enterprise (ITOM AIOps Enterprise)1
Strategic Portfolio Management Pro1
- Strategic Planning Delivery Accreditation1
Benchmarks
How LTM compares with partners in the same program and tier.
Against 112 Elite Consulting & Implementation partners
Peer percentileP66
Average across metrics, vs Elite peers
Program percentileP76
vs all 354 Consulting & Implementation partners
Biggest strengthMaster Architects (CMA)Sign in to see the figures
Biggest gapCSATSign in to see the figures
Partner ScoreP86
195
Above median · Median 129 · Best 293 · 112/112 peers
0.025 peers in this partner's bin300.0
CIS ResourcesP92
514people
Above median · Median 61 · Best 1,304 · 112/112 peers
04 peers in this partner's bin1,399
Product Line AchievementsP41
2
Below median · Median 3 · Best 15 · 112/112 peers
025 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How LTM has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score195+22Aug−13Sep+1Oct—
- Unique CIS-Certified Resources514+195Aug−63Sep+34Oct—
- Product Line Achievements2−1Aug—Sep—Oct—
- Certified Technical Architects15+2Aug+2Sep+1Oct—
- Certified Master Architects4−1Aug+1Sep—Oct—
- Customer satisfaction (CSAT)4.3−0.1Aug—Sep+0.1Oct−0.1
- Built integrations2−1Aug—Sep—Oct—
- Store apps3+2Aug—Sep+2Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 176 | 174−2 | 207+33 | 194−13 | 195+1 | 195 | +22 |
| Unique CIS-Certified Resources | 443+4 | 469+26 | 543+74 | 480−63 | 514+34 | 514 | +195 |
| Product Line Achievements | 2 | 2 | 2 | 2 | 2 | 2 | −1 |
| Certified Technical Architects | 9−2 | 12+3 | 12 | 14+2 | 15+1 | 15 | +2 |
| Certified Master Architects | 4 | 4 | 3−1 | 4+1 | 4 | 4 | −1 |
| Customer satisfaction (CSAT) | 4.3−0.3 | 4.3 | 4.3−0.1 | 4.3 | 4.4+0.1 | 4.3−0.1 | −0.1 |
| Built integrations | 3 | 3 | 2−1 | 2 | 2 | 2 | −1 |
| Store apps | 1 | 1 | 1 | 1 | 3+2 | 3 | +2 |
Awards
2 ServiceNow partner awards
- Undated
Unknown Award
Unknown Award
Solutions & contact
What LTM has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 0
- Solutions
- 0
- Integrations
- 2
- Store apps
- 3
Contact
- Sign in to see email
- Location
- Mumbai, Maharashtra, India