For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/microland-ltd/tearsheet
Microland Ltd
Alpharetta, Georgia, United States4.5 / 5 CSAT
RegisteredBuilt with ServiceNow Offerings- RegisteredC&I
SelectReseller
SelectService Provider
Connect with the best
Overview
Key figures for Microland Ltd, who they are and how ServiceNow scores them.
About Microland Ltd
Connect with the best
- Programs
- Built with ServiceNow OfferingsRegistered
- Consulting & ImplementationRegistered
- ResellerSelect
- Service ProviderSelect
- Location
- Alpharetta, Georgia, United States
- Website
- www.microland.com
Scores and position
- Partner Score
- 79
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Microland Ltd is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- —
- Certified Technical Architects
- Presales accreditations
- 18
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 29
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 14
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
32 certifications · 23 types · 20 product lines. Every certificate held; one person can hold several.
App Engine7
- ServiceNow Certified Application Developer (CAD)7
ITSM Pro5
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))3
- Micro-Certification – DevOps Change Velocity1
- Suite Certification - ITSM Professional1
ITSM Standard3
- Employee Center Accreditation2
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)1
Customer Service Management (CSM)1
- Suite Certification - CSM Professional1
Enterprise Architecture1
- Enterprise Architecture Implementation Delivery Accreditation1
Financial Services Operations - Banking1
- Suite Certification - FSO Banking and Wealth Management Professional1
Hardware Asset Management (HAM)1
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)1
Healthcare & Life Sciences1
- Suite Certification - Healthcare and Life Sciences Management Professional1
Human Resources (HR)1
- Suite Certification - HR Professional1
Now Assist for Creator1
- Now Assist for Creator Implementation Delivery Accreditation1
Now Assist for Customer Service Management (CSM)1
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite1
Now Assist for HR Service Delivery (HRSD)1
- Suite Certification - Now Assist for HR Service Delivery Pro Plus1
Now Assist for IT Service Management (ITSM)1
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite1
Public Sector Digital Services1
- Suite Certification - Public Sector Digital Services (PSDS)1
Risk, Resilience, Sustainability1
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)1
Security Incident Response1
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)1
Software Asset Management (SAM)1
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)1
Technology Provider Service Management (TPSM)1
- Suite Certification - Technology Provider Service Management1
Telecom Service Management (TSM)1
- Suite Certification - Telecommunication and Media Service Management1
Workflow Data Fabric1
- Suite Certification - Workflow Data Fabric1
Benchmarks
How Microland Ltd compares with partners in the same program and tier.
Against 147 Select Reseller partners
Peer percentileP41
Average across metrics, vs Select peers
Program percentileP33
vs all 264 Reseller partners
Biggest strengthPartner Score79 vs peer median 71 · P60
Biggest gapCSATSign in to see the figures
Partner ScoreP60
79
Above median · Median 71 · Best 162 · 147/147 peers
0.050 peers in this partner's bin180.0
CIS ResourcesP38
13people
Below median · Median 17 · Best 221 · 147/147 peers
0128 peers in this partner's bin249
Product Line AchievementsP30
0
At the peer median · Median 0 · Best 15 · 147/147 peers
0115 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Microland Ltd has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Registered → Global Elite
Consulting & Implementation
Partner Score
Dec 2025 – Sep 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score79+30Jul+2Aug—Sep—
- Unique CIS-Certified Resources13+8Jul—Aug—Sep+3
- Customer satisfaction (CSAT)4.50Jul—Aug—Sep—
| Figure | Apr 2026 | May | Jun | Jul | Aug | Sep | Since Dec 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 60+2 | 60+1 | 77+17 | 79+2 | 79 | 79 | +30 |
| Unique CIS-Certified Resources | 6+1 | 8+2 | 10+2 | 10 | 10 | 13+3 | +8 |
| Customer satisfaction (CSAT) | — | 4.5 | 4.5 | 4.5 | 4.5 | 4.5 | 0 |
No ServiceNow partner awards on record.
Solutions & contact
What Microland Ltd has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 1
- Solutions
- —
- Integrations
- —
- Store apps
- —
Contact
- Website
- www.microland.com
- Sign in to see email
- Location
- Alpharetta, Georgia, United States