For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/mitsui-knowledge-industry-co-ltd/tearsheet
MITSUI KNOWLEDGE INDUSTRY CO., LTD.
Minato, Tokyo, Japan4.8 / 5 CSAT
PremierC&I
SelectReseller
三井情報は『ナレッジでつなぐ、未来をつくる』をパーパスに掲げ、ICTを基軸とした事業を展開し、お客様と共に社会課題の解決や新たな価値の創出に取り組んでいます。自社のServiceNow導入で得た知見を活かし、お客様の支援を行っていきます。
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for MITSUI KNOWLEDGE INDUSTRY CO., LTD., who they are and how ServiceNow scores them.
About MITSUI KNOWLEDGE INDUSTRY CO., LTD.
三井情報は『ナレッジでつなぐ、未来をつくる』をパーパスに掲げ、ICTを基軸とした事業を展開し、お客様と共に社会課題の解決や新たな価値の創出に取り組んでいます。自社のServiceNow導入で得た知見を活かし、お客様の支援を行っていきます。
- Programs
- Consulting & ImplementationPremier
- ResellerSelect
- Location
- Minato, Tokyo, Japan
- Website
- www.mki.co.jp
Scores and position
- Partner Score
- 57
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What MITSUI KNOWLEDGE INDUSTRY CO., LTD. is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- —
- Certified Technical Architects
- Presales accreditations
- 10
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 22
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 54
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
5 certifications · 3 types · 3 product lines. Every certificate held; one person can hold several.
App Engine3
- ServiceNow Certified Application Developer (CAD)3
Customer Service Management (CSM)1
- Suite Certification - CSM Professional1
Vulnerability Response1
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)1
Benchmarks
How MITSUI KNOWLEDGE INDUSTRY CO., LTD. compares with partners in the same program and tier.
Against 137 Premier Consulting & Implementation partners
Peer percentileP48
Average across metrics, vs Premier peers
Program percentileP43
vs all 353 Consulting & Implementation partners
Biggest strengthAccreditationsSign in to see the figures
Biggest gapPartner Score57 vs peer median 71 · P24
Partner ScoreP24
57
Below median · Median 71 · Best 138 · 137/137 peers
20.029 peers in this partner's bin140.0
CIS ResourcesP62
25people
Above median · Median 20 · Best 164 · 137/137 peers
043 peers in this partner's bin174
Product Line AchievementsP29
0
At the peer median · Median 0 · Best 11 · 137/137 peers
0113 peers in this partner's bin11
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How MITSUI KNOWLEDGE INDUSTRY CO., LTD. has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Registered → Global Elite
Consulting & Implementation
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score57+1Aug+1Sep—Oct—
- Unique CIS-Certified Resources25−24Aug—Sep+1Oct—
- Customer satisfaction (CSAT)4.8+0.1Aug—Sep—Oct+0.1
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 56−1 | 56 | 56 | 57+1 | 57 | 57 | +1 |
| Unique CIS-Certified Resources | 24−26 | 24 | 24 | 24 | 25+1 | 25 | −24 |
| Customer satisfaction (CSAT) | 4.6−0.1 | 4.6 | 4.6 | 4.6 | 4.6 | 4.8+0.1 | +0.1 |
No ServiceNow partner awards on record.
Solutions & contact
What MITSUI KNOWLEDGE INDUSTRY CO., LTD. has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.mki.co.jp
- Sign in to see email
- Location
- Minato, Tokyo, Japan