For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/moredirect-inc-dba-connection/tearsheet
Connection
Boca Raton, Florida, United States
SelectReseller
RegisteredService Provider
A solutions provider specializing in end-to-end implementations which uniquely automate the entire request, procurement and asset management lifecycle
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for Connection, who they are and how ServiceNow scores them.
About Connection
A solutions provider specializing in end-to-end implementations which uniquely automate the entire request, procurement and asset management lifecycle
- Programs
- ResellerSelect
- Service ProviderRegistered
- Location
- Boca Raton, Florida, United States
- Website
- www.moredirect.com
Scores and position
- Partner Score
- 37
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Connection is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- —
- Certified Technical Architects
- Presales accreditations
- 93
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 113
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 3
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
2 certifications · 2 types · 2 product lines. Every certificate held; one person can hold several.
Hardware Asset Management (HAM)1
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)1
Workflow Data Fabric1
- Suite Certification - Workflow Data Fabric1
Benchmarks
How Connection compares with partners in the same program and tier.
Against 149 Select Reseller partners
Peer percentileP35
Average across metrics, vs Select peers
Program percentileP30
vs all 266 Reseller partners
Biggest strengthAccreditationsSign in to see the figures
Biggest gapPartner Score37 vs peer median 71 · P5
Partner ScoreP5
37
Below median · Median 71 · Best 158 · 148/149 peers
0.011 peers in this partner's bin160.0
CIS ResourcesP7
2people
Below median · Median 17 · Best 221 · 149/149 peers
0130 peers in this partner's bin249
Product Line AchievementsP30
0
At the peer median · Median 0 · Best 15 · 149/149 peers
0117 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Connection has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Registered → Global Elite
Reseller
- Registered—
Partner Score
Dec 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score37−3Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Dec 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 37 | 37 | 37+1 | 37 | 37 | 37 | −3 |
No ServiceNow partner awards on record.
Solutions & contact
What Connection has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.moredirect.com
- Sign in to see email
- Location
- Boca Raton, Florida, United States