For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/nexon-asia-pacific-pty-ltd/tearsheet
Nexon
Sydney, New South Wales, Australia4.6 / 5 CSAT
PremierC&I
SelectReseller
SelectService Provider
RegisteredBuild
Nexon Asia Pacific (Nexon) is a distinguished digital consulting and managed services provider for organisations across Australia.
Overview
Key figures for Nexon, who they are and how ServiceNow scores them.
About Nexon
Nexon Asia Pacific (Nexon) is a distinguished digital consulting and managed services provider for organisations across Australia.
- Programs
- Consulting & ImplementationPremier
- ResellerSelect
- Service ProviderSelect
- BuildRegistered
- Location
- Sydney, New South Wales, Australia
- Website
- www.nexon.com.au
Scores and position
- Partner Score
- 81
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Nexon is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
1 product line · 1 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- Customer Service Management (CSM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
Customer Service Management (CSM) Oct 14, 2026 | 2 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 1
- Certified Master Architects
- CTA
- 2
- Certified Technical Architects
- Presales accreditations
- 20
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 15
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 25
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
57 certifications · 14 types · 14 product lines. Every certificate held; one person can hold several.
App Engine12
- ServiceNow Certified Application Developer (CAD)12
Customer Service Management (CSM)10
- Suite Certification - CSM Professional10
Human Resources (HR)7
- Suite Certification - HR Professional7
Now Assist for Customer Service Management (CSM)5
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite5
Now Assist for HR Service Delivery (HRSD)3
- Suite Certification - Now Assist for HR Service Delivery Pro Plus3
Now Assist for IT Service Management (ITSM)3
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite3
Security Incident Response3
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)3
Strategic Portfolio Management Standard3
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)3
Field Service Management (FSM)2
- Certified Implementation Specialist – Field Service Management (CIS-FSM)2
Hardware Asset Management (HAM)2
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)2
Risk, Resilience, Sustainability2
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)2
Software Asset Management (SAM)2
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)2
Vulnerability Response2
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)2
Operational Technology Management1
- Delivery Accreditation - Operational Technology1
Benchmarks
How Nexon compares with partners in the same program and tier.
Against 137 Premier Consulting & Implementation partners
Peer percentileP66
Average across metrics, vs Premier peers
Program percentileP59
vs all 354 Consulting & Implementation partners
Biggest strengthValidated PracticesSign in to see the figures
Biggest gapCSATSign in to see the figures
Partner ScoreP64
81
Above median · Median 71 · Best 138 · 137/137 peers
20.029 peers in this partner's bin140.0
CIS ResourcesP58
23people
Above median · Median 20 · Best 164 · 137/137 peers
082 peers in this partner's bin174
Product Line AchievementsP70
1
Above median · Median 0 · Best 11 · 137/137 peers
0113 peers in this partner's bin11
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Nexon has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score81+9Aug—Sep+1Oct—
- Unique CIS-Certified Resources23+2Aug+1Sep+2Oct—
- Product Line Achievements10Aug—Sep—Oct—
- Certified Technical Architects20Aug—Sep—Oct—
- Certified Master Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.60Aug—Sep+0.1Oct−0.1
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 74 | 79+5 | 80+1 | 80 | 81+1 | 81 | +9 |
| Unique CIS-Certified Resources | 20 | 20 | 20 | 21+1 | 23+2 | 23 | +2 |
| Product Line Achievements | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Certified Technical Architects | 2 | 2 | 2 | 2 | 2 | 2 | 0 |
| Certified Master Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.6 | 4.6 | 4.6 | 4.6 | 4.7+0.1 | 4.6−0.1 | 0 |
Awards
3 ServiceNow partner awards
- Undated
Unknown Award
Unknown Award
Unknown Award
Solutions & contact
What Nexon has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.nexon.com.au
- Sign in to see email
- Location
- Sydney, New South Wales, Australia