For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/nomura-research-institute-ltd/tearsheet
Nomura Research Institute, Ltd.
Chiyoda-Ku, Tokyo, Japan4.3 / 5 CSAT
PremierC&I
RegisteredReseller- RegisteredService Provider
野村総合研究所は、新しい社会のパラダイムを洞察し、その実現を担う「未来社会創発企業」を理念に掲げ、「コンサルティング」「金融ITソリューション」「産業ITソリューション」「IT基盤サービス」の4事業を展開しています。
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for Nomura Research Institute, Ltd., who they are and how ServiceNow scores them.
About Nomura Research Institute, Ltd.
野村総合研究所は、新しい社会のパラダイムを洞察し、その実現を担う「未来社会創発企業」を理念に掲げ、「コンサルティング」「金融ITソリューション」「産業ITソリューション」「IT基盤サービス」の4事業を展開しています。
- Programs
- Consulting & ImplementationPremier
- ResellerRegistered
- Service ProviderRegistered
- Location
- Chiyoda-Ku, Tokyo, Japan
Scores and position
- Partner Score
- 89
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Nomura Research Institute, Ltd. is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
1 product line · 1 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- App EngineOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
App Engine Oct 14, 2026 | 3 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 1
- Certified Technical Architects
- Presales accreditations
- 21
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 38
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 42
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
57 certifications · 17 types · 15 product lines. Every certificate held; one person can hold several.
App Engine22
- ServiceNow Certified Application Developer (CAD)22
Strategic Portfolio Management Standard8
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)8
Enterprise Architecture4
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))3
- Enterprise Architecture Implementation Delivery Accreditation1
Human Resources (HR)4
- Suite Certification - HR Professional4
ITSM Standard4
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)2
- Employee Center Accreditation2
Now Assist for HR Service Delivery (HRSD)3
- Suite Certification - Now Assist for HR Service Delivery Pro Plus3
Now Assist for IT Service Management (ITSM)3
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite3
Customer Service Management (CSM)2
- Suite Certification - CSM Professional2
Legal Service Delivery1
- Suite Certification - Legal Service Delivery1
Now Assist for Customer Service Management (CSM)1
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite1
Operational Technology Management1
- Delivery Accreditation - Operational Technology1
Retail Service Management1
- Retail Delivery Accreditation1
Software Asset Management (SAM)1
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)1
Vulnerability Response1
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)1
Workplace Service Delivery1
- Suite Certification - Workplace Service Delivery1
Benchmarks
How Nomura Research Institute, Ltd. compares with partners in the same program and tier.
Against 137 Premier Consulting & Implementation partners
Peer percentileP65
Average across metrics, vs Premier peers
Program percentileP56
vs all 354 Consulting & Implementation partners
Biggest strengthValidated PracticesSign in to see the figures
Biggest gapCSATSign in to see the figures
Partner ScoreP73
89
Above median · Median 71 · Best 138 · 137/137 peers
20.029 peers in this partner's bin140.0
CIS ResourcesP78
34people
Above median · Median 20 · Best 164 · 137/137 peers
043 peers in this partner's bin174
Product Line AchievementsP70
1
Above median · Median 0 · Best 11 · 137/137 peers
0113 peers in this partner's bin11
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Nomura Research Institute, Ltd. has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score89−16Aug—Sep—Oct—
- Unique CIS-Certified Resources34+11Aug+1Sep+2Oct—
- Product Line Achievements10Aug—Sep—Oct—
- Certified Technical Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.3−0.7Aug—Sep−0.2Oct−0.5
- Store apps20Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 113 | 114 | 89−25 | 89 | 89 | 89 | −16 |
| Unique CIS-Certified Resources | 28−1 | 30+2 | 31+1 | 32+1 | 34+2 | 34 | +11 |
| Product Line Achievements | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Certified Technical Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 5.0 | 5.0 | 5.0 | 5.0 | 4.8−0.2 | 4.3−0.5 | −0.7 |
| Store apps | 2 | 2 | 2 | 2 | 2 | 2 | 0 |
No ServiceNow partner awards on record.
Solutions & contact
What Nomura Research Institute, Ltd. has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 0
- Solutions
- 0
- Integrations
- —
- Store apps
- 2
Contact
- Sign in to see email
- Location
- Chiyoda-Ku, Tokyo, Japan