For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/ntt-data-corp/tearsheet
NTT DATA Corporation
Koto-ku, Tokyo, Japan4.7 / 5 CSAT
PremierBuild
EliteC&I
EliteReseller
PremierService Provider
NTT DATA is a trusted global innovator of IT and business services headquartered in Tokyo and serving in over 50 countries
Overview
Key figures for NTT DATA Corporation, who they are and how ServiceNow scores them.
About NTT DATA Corporation
NTT DATA is a trusted global innovator of IT and business services headquartered in Tokyo and serving in over 50 countries
- Programs
- BuildPremier
- Consulting & ImplementationElite
- ResellerElite
- Service ProviderPremier
- Location
- Koto-ku, Tokyo, Japan
- Website
- www.nttdata.com
Scores and position
- Partner Score
- 257
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What NTT DATA Corporation is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
14 product lines · 0 with a Validated Practice · 6 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- App EngineOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 11CSAT 4.5 / 5
- Customer Service Management (CSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 14CSAT 4.8 / 5
- Human Resources (HR)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 5.0 / 5
- ITOM HealthOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 13CSAT 5.0 / 5
- ITOM VisibilityOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 11CSAT 4.7 / 5
- ITSM ProOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 10CSAT 4.8 / 5
- ITSM StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 60CSAT 4.8 / 5
- Now Assist for IT Service Management (ITSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
- Risk, Resilience, SustainabilityOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 4.7 / 5
- Security Incident ResponseOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 4.6 / 5
- Software Asset Management (SAM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Strategic Portfolio Management StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 18CSAT 4.7 / 5
- Vulnerability ResponseOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 6CSAT 4.7 / 5
- Workflow Data FabricOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 8CSAT 4.6 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
App Engine Oct 15, 2026 | 11 | 4.5 / 5 | ||||
Customer Service Management (CSM) Oct 15, 2026 | 14 | 4.8 / 5 | ||||
Human Resources (HR) Oct 15, 2026 | 4 | 5.0 / 5 | ||||
ITOM Health Oct 15, 2026 | 13 | 5.0 / 5 | ||||
ITOM Visibility Oct 15, 2026 | 11 | 4.7 / 5 | ||||
ITSM Pro Oct 15, 2026 | 10 | 4.8 / 5 | ||||
ITSM Standard Oct 15, 2026 | 60 | 4.8 / 5 | ||||
Now Assist for IT Service Management (ITSM) Oct 15, 2026 | 1 | 5.0 / 5 | ||||
Risk, Resilience, Sustainability Oct 15, 2026 | 3 | 4.7 / 5 | ||||
Security Incident Response Oct 15, 2026 | 4 | 4.6 / 5 | ||||
Software Asset Management (SAM) Oct 15, 2026 | 2 | 5.0 / 5 | ||||
Strategic Portfolio Management Standard Oct 15, 2026 | 18 | 4.7 / 5 | ||||
Vulnerability Response Oct 15, 2026 | 6 | 4.7 / 5 | ||||
Workflow Data Fabric Oct 15, 2026 | 8 | 4.6 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 3
- Certified Master Architects
- CTA
- 24
- Certified Technical Architects
- Presales accreditations
- 396
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 420
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 1,030
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
1,666 certifications · 41 types · 36 product lines. Every certificate held; one person can hold several.
App Engine495
- ServiceNow Certified Application Developer (CAD)495
ITSM Standard166
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))67
- Employee Center Accreditation56
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)43
Now Assist for IT Service Management (ITSM)116
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite116
Customer Service Management (CSM)114
- Suite Certification - CSM Professional114
Now Assist for Creator92
- Now Assist for Creator Implementation Delivery Accreditation92
Strategic Portfolio Management Standard78
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)78
Human Resources (HR)67
- Suite Certification - HR Professional67
Hardware Asset Management (HAM)57
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)57
Risk, Resilience, Sustainability57
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)57
Now Assist for Customer Service Management (CSM)56
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite56
Software Asset Management (SAM)56
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)56
Moveworks40
- Moveworks Agent Studio Fundamentals Delivery Accreditation20
- Moveworks Platform Implementation for Engineers Delivery Accreditation20
Now Assist for HR Service Delivery (HRSD)30
- Suite Certification - Now Assist for HR Service Delivery Pro Plus30
ITSM Pro28
- Micro-Certification – DevOps Change Velocity14
- Suite Certification - ITSM Professional14
Workflow Data Fabric23
- Suite Certification - Workflow Data Fabric23
Field Service Management (FSM)22
- Certified Implementation Specialist – Field Service Management (CIS-FSM)22
Security Incident Response21
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)21
Legal Service Delivery19
- Suite Certification - Legal Service Delivery19
Vulnerability Response19
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)19
Financial Services Operations - Banking15
- Suite Certification - FSO Banking and Wealth Management Professional15
Workplace Service Delivery14
- Suite Certification - Workplace Service Delivery14
Enterprise Architecture11
- Enterprise Architecture Implementation Delivery Accreditation11
Cloud Cost Management10
- Cloud Cost Management Delivery Accreditation10
Business Continuity Management8
- Micro-Certification - Business Continuity Management8
Healthcare & Life Sciences8
- Suite Certification - Healthcare and Life Sciences Management Professional8
Operational Technology Management7
- Delivery Accreditation - Operational Technology7
Retail Service Management7
- Retail Delivery Accreditation7
Third-party Risk Management7
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)7
Telecommunications Network Inventory6
- Telecommunication Network Inventory Delivery Accreditation6
Public Sector Digital Services5
- Suite Certification - Public Sector Digital Services (PSDS)5
ITOM Visibility4
- Suite Certification - Data Foundations (CMDB and CSDM) Professional2
- Suite Certification – IT Operations Management Visibility (ITOM Visibility)2
Manufacturing Commercial Operations4
- Manufacturing Commercial Operations Delivery Accreditation4
ITOM Health1
- Certified Implementation Specialist – Event Management (CIS-EM)1
Strategic Portfolio Management Pro1
- Strategic Planning Delivery Accreditation1
Technology Provider Service Management (TPSM)1
- Suite Certification - Technology Provider Service Management1
Telecom Service Management (TSM)1
- Suite Certification - Telecommunication and Media Service Management1
Benchmarks
How NTT DATA Corporation compares with partners in the same program and tier.
Against 113 Elite Consulting & Implementation partners
Peer percentileP79
Average across metrics, vs Elite peers
Program percentileP83
vs all 354 Consulting & Implementation partners
Biggest strengthPartner Score257 vs peer median 129 · P97
Biggest gapValidated PracticesSign in to see the figures
Partner ScoreP97
257
Above median · Median 129 · Best 293 · 113/113 peers
0.04 peers in this partner's bin300.0
CIS ResourcesP95
764people
Above median · Median 60 · Best 1,304 · 113/113 peers
03 peers in this partner's bin1,399
Product Line AchievementsP97
13
Above median · Median 3 · Best 15 · 113/113 peers
05 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How NTT DATA Corporation has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score257+66Aug−2Sep+22Oct—
- Unique CIS-Certified Resources764+416Aug+17Sep+33Oct—
- Product Line Achievements13+10Aug—Sep—Oct—
- Certified Technical Architects24+14Aug—Sep+2Oct—
- Certified Master Architects3+2Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.7+0.4Aug—Sep—Oct—
- Built integrations2+1Aug—Sep—Oct—
- Store apps10Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 224+5 | 233+10 | 237+4 | 235−2 | 257+22 | 257 | +66 |
| Unique CIS-Certified Resources | 683−7 | 702+19 | 714+12 | 731+17 | 764+33 | 764 | +416 |
| Product Line Achievements | 13+2 | 13 | 13 | 13 | 13 | 13 | +10 |
| Certified Technical Architects | 24 | 22−2 | 22 | 22 | 24+2 | 24 | +14 |
| Certified Master Architects | 3 | 3 | 3 | 3 | 3 | 3 | +2 |
| Customer satisfaction (CSAT) | 4.6 | 4.7 | 4.7 | 4.7 | 4.7 | 4.7 | +0.4 |
| Built integrations | 3 | 3 | 2−1 | 2 | 2 | 2 | +1 |
| Store apps | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
Awards
3 ServiceNow partner awards
- Undated
Unknown Award
Unknown Award
Unknown Award
Solutions & contact
What NTT DATA Corporation has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 2
- Solutions
- 0
- Integrations
- 2
- Store apps
- 1
Contact
- Website
- www.nttdata.com
- Sign in to see email
- Location
- Koto-ku, Tokyo, Japan