For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/ntt-docomo-business-inc/tearsheet
NTT DOCOMO BUSINESS, Inc.
Chiyoda-Ku, Tokyo, Japan3.9 / 5 CSAT
EliteC&I
PremierReseller
SelectService Provider
About NTT DOCOMO BUSINESS
Sync delayed · Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for NTT DOCOMO BUSINESS, Inc., who they are and how ServiceNow scores them.
About NTT DOCOMO BUSINESS, Inc.
About NTT DOCOMO BUSINESS
- Programs
- Consulting & ImplementationElite
- ResellerPremier
- Service ProviderSelect
- Location
- Chiyoda-Ku, Tokyo, Japan
- Website
- ntt.com
Scores and position
- Partner Score
- 132
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What NTT DOCOMO BUSINESS, Inc. is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- —
- Certified Technical Architects
- Presales accreditations
- 35
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 36
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 137
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
73 certifications · 12 types · 12 product lines. Every certificate held; one person can hold several.
App Engine23
- ServiceNow Certified Application Developer (CAD)23
Vulnerability Response11
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)11
Customer Service Management (CSM)7
- Suite Certification - CSM Professional7
Now Assist for IT Service Management (ITSM)7
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite7
Software Asset Management (SAM)5
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)5
Strategic Portfolio Management Standard5
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)5
Hardware Asset Management (HAM)4
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)4
Security Incident Response4
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)4
Now Assist for Creator3
- Now Assist for Creator Implementation Delivery Accreditation3
Now Assist for Customer Service Management (CSM)2
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite2
Human Resources (HR)1
- Suite Certification - HR Professional1
Now Assist for HR Service Delivery (HRSD)1
- Suite Certification - Now Assist for HR Service Delivery Pro Plus1
Benchmarks
How NTT DOCOMO BUSINESS, Inc. compares with partners in the same program and tier.
Against 112 Elite Consulting & Implementation partners
Peer percentileP38
Average across metrics, vs Elite peers
Program percentileP60
vs all 354 Consulting & Implementation partners
Biggest strengthCIS Resources90 vs peer median 61 · P64
Biggest gapCSATSign in to see the figures
Partner ScoreP53
132
Above median · Median 129 · Best 293 · 112/112 peers
0.039 peers in this partner's bin300.0
CIS ResourcesP64
90people
Above median · Median 61 · Best 1,304 · 112/112 peers
088 peers in this partner's bin1,399
Product Line AchievementsP25
1
Below median · Median 3 · Best 15 · 112/112 peers
039 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How NTT DOCOMO BUSINESS, Inc. has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Registered → Global Elite
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score132+4Aug−1Sep—Oct—
- Unique CIS-Certified Resources90+7Aug—Sep+5Oct—
- Product Line Achievements10Aug—Sep—Oct—
- Customer satisfaction (CSAT)3.9−0.9Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 133+2 | 133 | 133+1 | 132−1 | 132 | 132 | +4 |
| Unique CIS-Certified Resources | 84−7 | 84 | 85+1 | 85 | 90+5 | 90 | +7 |
| Product Line Achievements | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.1−0.4 | 3.9−0.2 | 3.9 | 3.9 | 3.9 | 3.9 | −0.9 |
Awards
1 ServiceNow partner award
- Undated
Unknown Award
Solutions & contact
What NTT DOCOMO BUSINESS, Inc. has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- ntt.com
- Sign in to see email
- Location
- Chiyoda-Ku, Tokyo, Japan