For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/optomi-llc/tearsheet
Optomi Professional Services
Atlanta, Georgia, United States4.8 / 5 CSAT
SelectC&I
RegisteredService Provider
Optomi Professional Services provides Talent, Professional, and Managed Services with a focus on delivering scalable teams and tailored solutions
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for Optomi Professional Services, who they are and how ServiceNow scores them.
About Optomi Professional Services
Optomi Professional Services provides Talent, Professional, and Managed Services with a focus on delivering scalable teams and tailored solutions
- Programs
- Consulting & ImplementationSelect
- Service ProviderRegistered
- Location
- Atlanta, Georgia, United States
- Website
- www.optomiservices.com
Scores and position
- Partner Score
- 52
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Optomi Professional Services is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 1
- Certified Technical Architects
- Presales accreditations
- 4
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 31
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 21
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
29 certifications · 8 types · 8 product lines. Every certificate held; one person can hold several.
App Engine13
- ServiceNow Certified Application Developer (CAD)13
Hardware Asset Management (HAM)4
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)4
Security Incident Response3
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)3
Software Asset Management (SAM)3
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)3
Strategic Portfolio Management Standard2
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)2
Vulnerability Response2
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)2
Field Service Management (FSM)1
- Certified Implementation Specialist – Field Service Management (CIS-FSM)1
Now Assist for IT Service Management (ITSM)1
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite1
Benchmarks
How Optomi Professional Services compares with partners in the same program and tier.
Against 98 Select Consulting & Implementation partners
Peer percentileP61
Average across metrics, vs Select peers
Program percentileP38
vs all 354 Consulting & Implementation partners
Biggest strengthAccreditationsSign in to see the figures
Biggest gapCSATSign in to see the figures
Partner ScoreP62
52
Above median · Median 48 · Best 107 · 97/98 peers
0.046 peers in this partner's bin120.0
CIS ResourcesP82
17people
Above median · Median 7 · Best 98 · 98/98 peers
083 peers in this partner's bin99
Product Line AchievementsP43
0
At the peer median · Median 0 · Best 9 · 98/98 peers
094 peers in this partner's bin9
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Optomi Professional Services has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Registered → Global Elite
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score52+11Aug—Sep—Oct—
- Unique CIS-Certified Resources17+7Aug—Sep−1Oct—
- Certified Technical Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.8−0.2Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 52 | 52 | 52 | 52 | 52 | 52 | +11 |
| Unique CIS-Certified Resources | 17−1 | 19+2 | 18−1 | 18 | 17−1 | 17 | +7 |
| Certified Technical Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.8 | 4.8 | 4.8 | 4.8 | 4.8 | 4.8 | −0.2 |
No ServiceNow partner awards on record.
Solutions & contact
What Optomi Professional Services has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.optomiservices.com
- Sign in to see email
- Location
- Atlanta, Georgia, United States