For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/orange-business-services/tearsheet
Orange Business Services
Saint-Denis, Ille-et-Vilaine, France5.0 / 5 CSAT
EliteC&I
PremierReseller
RegisteredService Provider- RegisteredBuild
Orange Business Services represents the business communications solutions and services provided by the Orange Group.
Overview
Key figures for Orange Business Services, who they are and how ServiceNow scores them.
About Orange Business Services
Orange Business Services represents the business communications solutions and services provided by the Orange Group.
- Programs
- Consulting & ImplementationElite
- ResellerPremier
- Service ProviderRegistered
- BuildRegistered
- Location
- Saint-Denis, Ille-et-Vilaine, France
- Website
- www.orange-business.com
Scores and position
- Partner Score
- 115
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Orange Business Services is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
1 product line · 0 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- Workflow Data FabricOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 1CSAT 5.0 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
Workflow Data Fabric Oct 15, 2026 | 1 | 5.0 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 2
- Certified Technical Architects
- Presales accreditations
- 19
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 40
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 83
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
85 certifications · 35 types · 31 product lines. Every certificate held; one person can hold several.
App Engine31
- ServiceNow Certified Application Developer (CAD)31
ITSM Pro7
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))3
- Employee Center Accreditation2
- Micro-Certification – DevOps Change Velocity1
- Suite Certification - ITSM Professional1
Workflow Data Fabric7
- Suite Certification - Workflow Data Fabric7
Strategic Portfolio Management Standard4
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)4
ITOM Visibility3
- Suite Certification - Data Foundations (CMDB and CSDM) Professional2
- Suite Certification – IT Operations Management Visibility (ITOM Visibility)1
Customer Service Management (CSM)2
- Suite Certification - CSM Professional2
Field Service Management (FSM)2
- Certified Implementation Specialist – Field Service Management (CIS-FSM)2
Hardware Asset Management (HAM)2
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)2
Now Assist for Creator2
- Now Assist for Creator Implementation Delivery Accreditation2
Now Assist for IT Service Management (ITSM)2
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite2
Software Asset Management (SAM)2
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)2
Telecommunications Network Inventory2
- Telecommunication Network Inventory Delivery Accreditation2
Cloud Cost Management1
- Cloud Cost Management Delivery Accreditation1
Enterprise Architecture1
- Enterprise Architecture Implementation Delivery Accreditation1
Financial Services Operations - Banking1
- Suite Certification - FSO Banking and Wealth Management Professional1
Healthcare & Life Sciences1
- Suite Certification - Healthcare and Life Sciences Management Professional1
Human Resources (HR)1
- Suite Certification - HR Professional1
ITOM Health1
- Suite Certification - IT Operations Management AIOps Enterprise (ITOM AIOps Enterprise)1
ITSM Standard1
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)1
Legal Service Delivery1
- Suite Certification - Legal Service Delivery1
Manufacturing Commercial Operations1
- Manufacturing Commercial Operations Delivery Accreditation1
Now Assist for Customer Service Management (CSM)1
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite1
Now Assist for HR Service Delivery (HRSD)1
- Suite Certification - Now Assist for HR Service Delivery Pro Plus1
Operational Technology Management1
- Delivery Accreditation - Operational Technology1
Public Sector Digital Services1
- Suite Certification - Public Sector Digital Services (PSDS)1
Retail Service Management1
- Retail Delivery Accreditation1
Risk, Resilience, Sustainability1
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)1
Strategic Portfolio Management Pro1
- Strategic Planning Delivery Accreditation1
Technology Provider Service Management (TPSM)1
- Suite Certification - Technology Provider Service Management1
Telecom Service Management (TSM)1
- Suite Certification - Telecommunication and Media Service Management1
Workplace Service Delivery1
- Suite Certification - Workplace Service Delivery1
Benchmarks
How Orange Business Services compares with partners in the same program and tier.
Against 113 Elite Consulting & Implementation partners
Peer percentileP44
Average across metrics, vs Elite peers
Program percentileP68
vs all 354 Consulting & Implementation partners
Biggest strengthCSATSign in to see the figures
Biggest gapValidated PracticesSign in to see the figures
Partner ScoreP45
115
Below median · Median 129 · Best 293 · 113/113 peers
0.039 peers in this partner's bin300.0
CIS ResourcesP38
47people
Below median · Median 60 · Best 1,304 · 113/113 peers
089 peers in this partner's bin1,399
Product Line AchievementsP26
1
Below median · Median 3 · Best 15 · 113/113 peers
040 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Orange Business Services has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score115+20Aug−1Sep+5Oct—
- Unique CIS-Certified Resources47+13Aug+1Sep+1Oct—
- Product Line Achievements10Aug—Sep—Oct—
- Certified Technical Architects2+1Aug—Sep—Oct+1
- Customer satisfaction (CSAT)5.0+0.3Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 108 | 110+2 | 110+1 | 110−1 | 115+5 | 115 | +20 |
| Unique CIS-Certified Resources | 33 | 39+6 | 45+6 | 46+1 | 47+1 | 47 | +13 |
| Product Line Achievements | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Certified Technical Architects | 1 | 1 | 1 | 1 | 1 | 2+1 | +1 |
| Customer satisfaction (CSAT) | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | +0.3 |
No ServiceNow partner awards on record.
Solutions & contact
What Orange Business Services has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 1
- Solutions
- 0
- Integrations
- —
- Store apps
- —
Contact
- Website
- www.orange-business.com
- Sign in to see email
- Location
- Saint-Denis, Ille-et-Vilaine, France