For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/pagerduty-inc/tearsheet
PagerDuty, Inc.
San Francisco, California, United States
PremierBuild
Leverage ServiceNow's workflow and ticketing capabilities with PagerDuty's robust on-call scheduling, notifications and escalations.
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for PagerDuty, Inc., who they are and how ServiceNow scores them.
About PagerDuty, Inc.
Leverage ServiceNow's workflow and ticketing capabilities with PagerDuty's robust on-call scheduling, notifications and escalations.
- Programs
- BuildPremier
- Location
- San Francisco, California, United States
- Website
- www.pagerduty.com
Scores and position
- Partner Score
- 21
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What PagerDuty, Inc. is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- —
- Certified Technical Architects
- Presales accreditations
- —
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 2
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- —
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
No product certifications published for this partner yet.
Benchmarks
How PagerDuty, Inc. compares with partners in the same program and tier.
Against 80 Premier Build partners
Peer percentileP19
Average across metrics, vs Premier peers
Program percentileP30
vs all 249 Build partners
Biggest strengthValidated PracticesSign in to see the figures
Biggest gapPartner Score21 vs peer median 92 · P5
Partner ScoreP5
21
Below median · Median 92 · Best 276 · 80/80 peers
0.028 peers in this partner's bin300.0
CIS ResourcesP18
0people
Below median · Median 15 · Best 1,304 · 80/80 peers
068 peers in this partner's bin1,399
Product Line AchievementsP25
0
Below median · Median 1 · Best 15 · 80/80 peers
047 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How PagerDuty, Inc. has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Registered → Global Elite
Build
Partner Score
Dec 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score21+10Aug—Sep—Oct—
- Built integrations30Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Dec 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 21 | 21 | 21 | 21 | 21 | 21 | +10 |
| Built integrations | 3 | 3 | 3 | 3 | 3 | 3 | 0 |
No ServiceNow partner awards on record.
Solutions & contact
What PagerDuty, Inc. has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- —
- Solutions
- 0
- Integrations
- 3
- Store apps
- —
Contact
- Website
- www.pagerduty.com
- Sign in to see email
- Location
- San Francisco, California, United States