For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/perficient-inc/tearsheet
Perficient Inc
Saint Louis, Missouri, United States4.2 / 5 CSAT
PremierC&I
SelectReseller
Perficient is a global digital consultancy transforming how the world's biggest brands connect with customers and grow their business.
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for Perficient Inc, who they are and how ServiceNow scores them.
About Perficient Inc
Perficient is a global digital consultancy transforming how the world's biggest brands connect with customers and grow their business.
- Programs
- Consulting & ImplementationPremier
- ResellerSelect
- Location
- Saint Louis, Missouri, United States
- Website
- www.perficient.com
Scores and position
- Partner Score
- 62
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Perficient Inc is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
2 product lines · 0 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- ITSM StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 5CSAT 4.4 / 5
- Software Asset Management (SAM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 4.3 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
ITSM Standard Oct 14, 2026 | 5 | 4.4 / 5 | ||||
Software Asset Management (SAM) Oct 14, 2026 | 4 | 4.3 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- —
- Certified Technical Architects
- Presales accreditations
- 32
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 29
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 27
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
51 certifications · 15 types · 12 product lines. Every certificate held; one person can hold several.
ITSM Standard23
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))8
- Employee Center Accreditation8
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)7
App Engine11
- ServiceNow Certified Application Developer (CAD)11
Software Asset Management (SAM)4
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)4
Hardware Asset Management (HAM)2
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)2
ITSM Pro2
- Micro-Certification – DevOps Change Velocity1
- Suite Certification - ITSM Professional1
Now Assist for HR Service Delivery (HRSD)2
- Suite Certification - Now Assist for HR Service Delivery Pro Plus2
Security Incident Response2
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)2
Human Resources (HR)1
- Suite Certification - HR Professional1
Now Assist for IT Service Management (ITSM)1
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite1
Operational Technology Management1
- Delivery Accreditation - Operational Technology1
Risk, Resilience, Sustainability1
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)1
Strategic Portfolio Management Standard1
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)1
Benchmarks
How Perficient Inc compares with partners in the same program and tier.
Against 137 Premier Consulting & Implementation partners
Peer percentileP51
Average across metrics, vs Premier peers
Program percentileP44
vs all 354 Consulting & Implementation partners
Biggest strengthProduct Line Achievements2 vs peer median 0 · P85
Biggest gapCSATSign in to see the figures
Partner ScoreP33
62
Below median · Median 71 · Best 138 · 137/137 peers
20.046 peers in this partner's bin140.0
CIS ResourcesP54
21people
Above median · Median 20 · Best 164 · 137/137 peers
082 peers in this partner's bin174
Product Line AchievementsP85
2
Above median · Median 0 · Best 11 · 137/137 peers
012 peers in this partner's bin11
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Perficient Inc has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Registered → Global Elite
Consulting & Implementation
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score62+5Aug—Sep−1Oct—
- Unique CIS-Certified Resources21+6Aug—Sep−2Oct—
- Product Line Achievements2+1Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.2−0.3Aug—Sep—Oct−0.2
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 59 | 63+4 | 63 | 63 | 62−1 | 62 | +5 |
| Unique CIS-Certified Resources | 22 | 22 | 23+1 | 23 | 21−2 | 21 | +6 |
| Product Line Achievements | 2 | 2 | 2 | 2 | 2 | 2 | +1 |
| Customer satisfaction (CSAT) | 4.3 | 4.3 | 4.3 | 4.3 | 4.3 | 4.2−0.2 | −0.3 |
No ServiceNow partner awards on record.
Solutions & contact
What Perficient Inc has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.perficient.com
- Sign in to see email
- Location
- Saint Louis, Missouri, United States