For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/planhorizon-gmbh/tearsheet
P
PlanHorizon GmbH
Darmstadt, Hessen, Germany4.9 / 5 CSAT
PremierBuild
EliteC&I
PlanHorizon (www.planhorizon.com) - Experts for ServiceNow Strategic Portfolio Management SPM, EA and IT Financial Management sfinx.
Sync delayed · Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for PlanHorizon GmbH, who they are and how ServiceNow scores them.
About PlanHorizon GmbH
PlanHorizon (www.planhorizon.com) - Experts for ServiceNow Strategic Portfolio Management SPM, EA and IT Financial Management sfinx.
- Programs
- BuildPremier
- Consulting & ImplementationElite
- Location
- Darmstadt, Hessen, Germany
- Website
- www.planhorizon.com
Scores and position
- Partner Score
- 74
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What PlanHorizon GmbH is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
2 product lines · 1 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- Strategic Portfolio Management ProOct 13, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 5.0 / 5
- Strategic Portfolio Management StandardOct 13, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 6CSAT 4.9 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
Strategic Portfolio Management Pro Oct 13, 2026 | 4 | 5.0 / 5 | ||||
Strategic Portfolio Management Standard Oct 13, 2026 | 6 | 4.9 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- —
- Certified Technical Architects
- Presales accreditations
- 14
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 9
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 23
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
38 certifications · 10 types · 9 product lines. Every certificate held; one person can hold several.
Strategic Portfolio Management Standard21
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)21
App Engine5
- ServiceNow Certified Application Developer (CAD)5
Customer Service Management (CSM)3
- Suite Certification - CSM Professional3
Enterprise Architecture2
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))1
- Enterprise Architecture Implementation Delivery Accreditation1
Field Service Management (FSM)2
- Certified Implementation Specialist – Field Service Management (CIS-FSM)2
Strategic Portfolio Management Pro2
- Strategic Planning Delivery Accreditation2
Now Assist for Creator1
- Now Assist for Creator Implementation Delivery Accreditation1
Security Incident Response1
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)1
Vulnerability Response1
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)1
Benchmarks
How PlanHorizon GmbH compares with partners in the same program and tier.
Against 112 Elite Consulting & Implementation partners
Peer percentileP33
Average across metrics, vs Elite peers
Program percentileP59
vs all 354 Consulting & Implementation partners
Biggest strengthCSATSign in to see the figures
Biggest gapAccreditationsSign in to see the figures
Partner ScoreP10
74
Below median · Median 129 · Best 293 · 112/112 peers
0.034 peers in this partner's bin300.0
CIS ResourcesP8
19people
Below median · Median 61 · Best 1,304 · 112/112 peers
088 peers in this partner's bin1,399
Product Line AchievementsP41
2
Below median · Median 3 · Best 15 · 112/112 peers
025 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How PlanHorizon GmbH has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Registered → Global Elite
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score74+18Aug−1Sep+1Oct—
- Unique CIS-Certified Resources19+2Aug—Sep—Oct—
- Product Line Achievements20Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.9−0.1Aug—Sep—Oct−0.1
- Store apps10Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 73+2 | 73 | 74+1 | 73−1 | 74+1 | 74 | +18 |
| Unique CIS-Certified Resources | 20+1 | 19−1 | 19 | 19 | 19 | 19 | +2 |
| Product Line Achievements | 2 | 2 | 2 | 2 | 2 | 2 | 0 |
| Customer satisfaction (CSAT) | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 4.9−0.1 | −0.1 |
| Store apps | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
Awards
1 ServiceNow partner award
- Undated
Unknown Award
Solutions & contact
What PlanHorizon GmbH has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 0
- Solutions
- 0
- Integrations
- —
- Store apps
- 1
Contact
- Website
- www.planhorizon.com
- Sign in to see email
- Location
- Darmstadt, Hessen, Germany