For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/presidio-networked-solutions/tearsheet
Contender Solutions, a Presidio Company
New York, New York, United States3.5 / 5 CSAT
EliteC&I
EliteReseller
PremierService Provider
Simplified TRANSFORMATION across the ENTERPRISE leveraging ServiceNow to digitize experiences within IT, Employee & Customer Workflows
Overview
Key figures for Contender Solutions, a Presidio Company, who they are and how ServiceNow scores them.
About Contender Solutions, a Presidio Company
Simplified TRANSFORMATION across the ENTERPRISE leveraging ServiceNow to digitize experiences within IT, Employee & Customer Workflows
- Programs
- Consulting & ImplementationElite
- ResellerElite
- Service ProviderPremier
- Location
- New York, New York, United States
- Website
- www.presidio.com
Scores and position
- Partner Score
- 154
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Contender Solutions, a Presidio Company is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 1
- Certified Master Architects
- CTA
- 5
- Certified Technical Architects
- Presales accreditations
- 30
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 30
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 41
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
71 certifications · 19 types · 18 product lines. Every certificate held; one person can hold several.
App Engine18
- ServiceNow Certified Application Developer (CAD)18
Human Resources (HR)8
- Suite Certification - HR Professional8
Hardware Asset Management (HAM)6
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)6
Risk, Resilience, Sustainability6
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)6
Security Incident Response6
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)6
Strategic Portfolio Management Standard4
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)4
Customer Service Management (CSM)3
- Suite Certification - CSM Professional3
Now Assist for HR Service Delivery (HRSD)3
- Suite Certification - Now Assist for HR Service Delivery Pro Plus3
Now Assist for IT Service Management (ITSM)3
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite3
Software Asset Management (SAM)3
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)3
Vulnerability Response3
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)3
Enterprise Architecture2
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))1
- Enterprise Architecture Implementation Delivery Accreditation1
Field Service Management (FSM)1
- Certified Implementation Specialist – Field Service Management (CIS-FSM)1
Financial Services Operations - Banking1
- Suite Certification - FSO Banking and Wealth Management Professional1
Healthcare & Life Sciences1
- Suite Certification - Healthcare and Life Sciences Management Professional1
Now Assist for Creator1
- Now Assist for Creator Implementation Delivery Accreditation1
Operational Technology Management1
- Delivery Accreditation - Operational Technology1
Third-party Risk Management1
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)1
Benchmarks
How Contender Solutions, a Presidio Company compares with partners in the same program and tier.
Against 113 Elite Consulting & Implementation partners
Peer percentileP35
Average across metrics, vs Elite peers
Program percentileP57
vs all 354 Consulting & Implementation partners
Biggest strengthPartner Score154 vs peer median 129 · P69
Biggest gapCSATSign in to see the figures
Partner ScoreP69
154
Above median · Median 129 · Best 293 · 113/113 peers
0.025 peers in this partner's bin300.0
CIS ResourcesP25
35people
Below median · Median 60 · Best 1,304 · 113/113 peers
089 peers in this partner's bin1,399
Product Line AchievementsP8
0
Below median · Median 3 · Best 15 · 113/113 peers
040 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Contender Solutions, a Presidio Company has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score154+63Aug+25Sep+10Oct—
- Unique CIS-Certified Resources35+7Aug—Sep—Oct—
- Certified Technical Architects5+1Aug+1Sep—Oct—
- Certified Master Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)3.5−1.5Aug—Sep+0.3Oct−0.3
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 133+1 | 122−10 | 120−3 | 145+25 | 154+10 | 154 | +63 |
| Unique CIS-Certified Resources | 32−3 | 35+3 | 35 | 35 | 35 | 35 | +7 |
| Certified Technical Architects | 4+1 | 4 | 4 | 5+1 | 5 | 5 | +1 |
| Certified Master Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 3.5−0.5 | 3.5 | 3.5 | 3.5 | 3.8+0.3 | 3.5−0.3 | −1.5 |
No ServiceNow partner awards on record.
Solutions & contact
What Contender Solutions, a Presidio Company has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 3
- Solutions
- 0
- Integrations
- —
- Store apps
- —
Contact
- Website
- www.presidio.com
- Sign in to see email
- Location
- New York, New York, United States