For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/prodapt-north-america-inc/tearsheet
P
Prodapt North America Inc
Portland, Oregon, United States4.5 / 5 CSAT
SelectBuild
EliteC&I
SelectReseller
RegisteredService Provider
Prodapt is the largest and fastest-growing specialized player in the Connectedness industry across North America, Europe, and Latin America.
Overview
Key figures for Prodapt North America Inc, who they are and how ServiceNow scores them.
About Prodapt North America Inc
Prodapt is the largest and fastest-growing specialized player in the Connectedness industry across North America, Europe, and Latin America.
- Programs
- BuildSelect
- Consulting & ImplementationElite
- ResellerSelect
- Service ProviderRegistered
- Location
- Portland, Oregon, United States
- Website
- www.prodapt.com
Scores and position
- Partner Score
- 140
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Prodapt North America Inc is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- 2
- Certified Technical Architects
- Presales accreditations
- 22
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 28
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 135
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
111 certifications · 16 types · 15 product lines. Every certificate held; one person can hold several.
App Engine32
- ServiceNow Certified Application Developer (CAD)32
Telecom Service Management (TSM)18
- Suite Certification - Telecommunication and Media Service Management16
- Suite Certification – Telecommunications, Media, and Technology Service Management Professional - Retiring Soon2
Telecommunications Network Inventory12
- Telecommunication Network Inventory Delivery Accreditation12
Technology Provider Service Management (TPSM)8
- Suite Certification - Technology Provider Service Management8
Now Assist for Creator7
- Now Assist for Creator Implementation Delivery Accreditation7
Customer Service Management (CSM)6
- Suite Certification - CSM Professional6
Now Assist for Customer Service Management (CSM)6
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite6
Hardware Asset Management (HAM)5
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)5
Field Service Management (FSM)4
- Certified Implementation Specialist – Field Service Management (CIS-FSM)4
Strategic Portfolio Management Standard4
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)4
Software Asset Management (SAM)3
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)3
Human Resources (HR)2
- Suite Certification - HR Professional2
Legal Service Delivery2
- Suite Certification - Legal Service Delivery2
Risk, Resilience, Sustainability1
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)1
Security Incident Response1
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)1
Benchmarks
How Prodapt North America Inc compares with partners in the same program and tier.
Against 112 Elite Consulting & Implementation partners
Peer percentileP37
Average across metrics, vs Elite peers
Program percentileP58
vs all 354 Consulting & Implementation partners
Biggest strengthPartner Score140 vs peer median 129 · P58
Biggest gapProduct Line Achievements0 vs peer median 3 · P8
Partner ScoreP58
140
Above median · Median 129 · Best 293 · 112/112 peers
0.039 peers in this partner's bin300.0
CIS ResourcesP51
61people
Above median · Median 61 · Best 1,304 · 112/112 peers
088 peers in this partner's bin1,399
Product Line AchievementsP8
0
Below median · Median 3 · Best 15 · 112/112 peers
039 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Prodapt North America Inc has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score140+18Aug—Sep−1Oct—
- Unique CIS-Certified Resources61+26Aug+2Sep+5Oct—
- Certified Technical Architects20Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.5+0.5Aug+0.1Sep—Oct−0.3
- Built integrations10Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 137+1 | 139+2 | 141+2 | 141 | 140−1 | 140 | +18 |
| Unique CIS-Certified Resources | 41+1 | 46+5 | 54+8 | 56+2 | 61+5 | 61 | +26 |
| Certified Technical Architects | 2+1 | 2 | 2 | 2 | 2 | 2 | 0 |
| Customer satisfaction (CSAT) | 4.8 | 4.8 | 4.7−0.1 | 4.8+0.1 | 4.8 | 4.5−0.3 | +0.5 |
| Built integrations | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
No ServiceNow partner awards on record.
Solutions & contact
What Prodapt North America Inc has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 1
- Solutions
- 0
- Integrations
- 1
- Store apps
- —
Contact
- Website
- www.prodapt.com
- Sign in to see email
- Location
- Portland, Oregon, United States