For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/rapdevio/tearsheet
RapDev
Boston, Massachusetts, United States4.8 / 5 CSAT
PremierBuild
EliteC&I
RegisteredService Provider
Elite Partner driving faster ITx outcomes by bringing clarity, AI-driven automation, and engineering-led precision to complex environments.
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for RapDev, who they are and how ServiceNow scores them.
About RapDev
Elite Partner driving faster ITx outcomes by bringing clarity, AI-driven automation, and engineering-led precision to complex environments.
- Programs
- BuildPremier
- Consulting & ImplementationElite
- Service ProviderRegistered
- Location
- Boston, Massachusetts, United States
- Website
- rapdev.io
Scores and position
- Partner Score
- 105
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What RapDev is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
4 product lines · 0 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- Hardware Asset Management (HAM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 6CSAT 4.8 / 5
- ITOM VisibilityOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 6CSAT 4.8 / 5
- ITSM StandardOct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 5.0 / 5
- Software Asset Management (SAM)Oct 14, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 4.9 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
Hardware Asset Management (HAM) Oct 14, 2026 | 6 | 4.8 / 5 | ||||
ITOM Visibility Oct 14, 2026 | 6 | 4.8 / 5 | ||||
ITSM Standard Oct 14, 2026 | 3 | 5.0 / 5 | ||||
Software Asset Management (SAM) Oct 14, 2026 | 4 | 4.9 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 1
- Certified Master Architects
- CTA
- 7
- Certified Technical Architects
- Presales accreditations
- 37
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 24
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 64
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
109 certifications · 22 types · 17 product lines. Every certificate held; one person can hold several.
App Engine38
- ServiceNow Certified Application Developer (CAD)38
Hardware Asset Management (HAM)17
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)17
Software Asset Management (SAM)10
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)10
Strategic Portfolio Management Pro7
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)6
- Strategic Planning Delivery Accreditation1
Vulnerability Response7
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)7
Now Assist for IT Service Management (ITSM)5
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite5
Moveworks4
- Moveworks Agent Studio Fundamentals Delivery Accreditation2
- Moveworks Platform Implementation for Engineers Delivery Accreditation2
Customer Service Management (CSM)3
- Suite Certification - CSM Professional3
Human Resources (HR)3
- Suite Certification - HR Professional3
ITSM Standard3
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))1
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)1
- Employee Center Accreditation1
ITOM Visibility2
- Suite Certification - Data Foundations (CMDB and CSDM) Professional1
- Suite Certification – IT Operations Management Visibility (ITOM Visibility)1
Now Assist for Creator2
- Now Assist for Creator Implementation Delivery Accreditation2
Retail Service Management2
- Retail Delivery Accreditation2
Risk, Resilience, Sustainability2
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)2
Security Incident Response2
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)2
Cloud Cost Management1
- Cloud Cost Management Delivery Accreditation1
Field Service Management (FSM)1
- Certified Implementation Specialist – Field Service Management (CIS-FSM)1
Benchmarks
How RapDev compares with partners in the same program and tier.
Against 112 Elite Consulting & Implementation partners
Peer percentileP49
Average across metrics, vs Elite peers
Program percentileP71
vs all 354 Consulting & Implementation partners
Biggest strengthArchitects (CTA)Sign in to see the figures
Biggest gapValidated PracticesSign in to see the figures
Partner ScoreP37
105
Below median · Median 129 · Best 293 · 112/112 peers
0.039 peers in this partner's bin300.0
CIS ResourcesP39
48people
Below median · Median 61 · Best 1,304 · 112/112 peers
088 peers in this partner's bin1,399
Product Line AchievementsP62
4
Above median · Median 3 · Best 15 · 112/112 peers
014 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How RapDev has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score105+16Aug—Sep—Oct—
- Unique CIS-Certified Resources48+12Aug+2Sep−1Oct—
- Product Line Achievements4+1Aug—Sep—Oct—
- Certified Technical Architects7+3Aug—Sep—Oct—
- Certified Master Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.80Aug−0.1Sep—Oct—
- Built integrations90Aug—Sep—Oct—
- Store apps20Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 105 | 103−2 | 105+2 | 105 | 105 | 105 | +16 |
| Unique CIS-Certified Resources | 48−4 | 48 | 47−1 | 49+2 | 48−1 | 48 | +12 |
| Product Line Achievements | 4 | 4 | 4 | 4 | 4 | 4 | +1 |
| Certified Technical Architects | 8 | 8 | 7−1 | 7 | 7 | 7 | +3 |
| Certified Master Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 4.8 | 4.8 | 4.8 | 4.7−0.1 | 4.8 | 4.8 | 0 |
| Built integrations | 9 | 9 | 9 | 9 | 9 | 9 | 0 |
| Store apps | 2 | 2 | 2 | 2 | 2 | 2 | 0 |
No ServiceNow partner awards on record.
Solutions & contact
What RapDev has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 2
- Solutions
- 0
- Integrations
- 9
- Store apps
- 2
Contact
- Website
- rapdev.io
- Sign in to see email
- Location
- Boston, Massachusetts, United States