For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/rococo-co-ltd/tearsheet
Rococo Co.,Ltd.
Osaka, Osaka, Japan4.8 / 5 CSAT
EliteC&I
EliteReseller
RegisteredService Provider
ロココは、1994年の設立時よりIT運用サービス事業を軸に成長してきました。servicenowにおいては、2013年のServiceNowJapan様設立時より事業を開始し、運用知見をベースに先駆者として、生産性の向上、業務プロセス改善によるお客様の課題に同じ目線で立ち取り組んでおります。
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for Rococo Co.,Ltd., who they are and how ServiceNow scores them.
About Rococo Co.,Ltd.
ロココは、1994年の設立時よりIT運用サービス事業を軸に成長してきました。servicenowにおいては、2013年のServiceNowJapan様設立時より事業を開始し、運用知見をベースに先駆者として、生産性の向上、業務プロセス改善によるお客様の課題に同じ目線で立ち取り組んでおります。
- Programs
- Consulting & ImplementationElite
- ResellerElite
- Service ProviderRegistered
- Location
- Osaka, Osaka, Japan
- Website
- www.rococo.co.jp
Scores and position
- Partner Score
- 103
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Rococo Co.,Ltd. is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
5 product lines · 2 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- App EngineOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 5CSAT 4.8 / 5
- Hardware Asset Management (HAM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments —CSAT —
- Human Resources (HR)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 4.7 / 5
- ITSM StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 5.0 / 5
- Software Asset Management (SAM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments —CSAT —
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
App Engine Oct 15, 2026 | 5 | 4.8 / 5 | ||||
Hardware Asset Management (HAM) Oct 15, 2026 | — | — | ||||
Human Resources (HR) Oct 15, 2026 | 3 | 4.7 / 5 | ||||
ITSM Standard Oct 15, 2026 | 3 | 5.0 / 5 | ||||
Software Asset Management (SAM) Oct 15, 2026 | — | — |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- —
- Certified Technical Architects
- Presales accreditations
- 23
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 24
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 60
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
112 certifications · 23 types · 18 product lines. Every certificate held; one person can hold several.
App Engine40
- ServiceNow Certified Application Developer (CAD)40
ITSM Standard17
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))6
- Employee Center Accreditation6
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)5
Hardware Asset Management (HAM)9
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)9
Software Asset Management (SAM)8
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)8
Human Resources (HR)7
- Suite Certification - HR Professional7
Customer Service Management (CSM)4
- Suite Certification - CSM Professional4
Now Assist for IT Service Management (ITSM)3
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite3
Security Incident Response3
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)3
Strategic Portfolio Management Standard3
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)3
Third-party Risk Management3
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)2
- Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)1
Field Service Management (FSM)2
- Certified Implementation Specialist – Field Service Management (CIS-FSM)2
ITOM Visibility2
- Certified Implementation Specialist – Discovery (CIS-DISCO)1
- Certified Implementation Specialist – Service Mapping (CIS-SM)1
ITSM Pro2
- Micro-Certification – DevOps Change Velocity1
- Suite Certification - ITSM Professional1
Now Assist for Creator2
- Now Assist for Creator Implementation Delivery Accreditation2
Now Assist for Customer Service Management (CSM)2
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite2
Now Assist for HR Service Delivery (HRSD)2
- Suite Certification - Now Assist for HR Service Delivery Pro Plus2
Workflow Data Fabric2
- Suite Certification - Workflow Data Fabric2
Vulnerability Response1
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)1
Benchmarks
How Rococo Co.,Ltd. compares with partners in the same program and tier.
Against 112 Elite Consulting & Implementation partners
Peer percentileP50
Average across metrics, vs Elite peers
Program percentileP74
vs all 354 Consulting & Implementation partners
Biggest strengthValidated PracticesSign in to see the figures
Biggest gapAccreditationsSign in to see the figures
Partner ScoreP35
103
Below median · Median 129 · Best 293 · 112/112 peers
0.039 peers in this partner's bin300.0
CIS ResourcesP41
50people
Below median · Median 61 · Best 1,304 · 112/112 peers
088 peers in this partner's bin1,399
Product Line AchievementsP62
4
Above median · Median 3 · Best 15 · 112/112 peers
014 peers in this partner's bin15
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Rococo Co.,Ltd. has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Registered → Global Elite
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score103−10Aug—Sep+1Oct—
- Unique CIS-Certified Resources50+6Aug+1Sep+4Oct—
- Product Line Achievements40Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.80Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 107−2 | 107 | 102−5 | 102 | 103+1 | 103 | −10 |
| Unique CIS-Certified Resources | 41−3 | 44+3 | 45+1 | 46+1 | 50+4 | 50 | +6 |
| Product Line Achievements | 4 | 4 | 4 | 4 | 4 | 4 | 0 |
| Customer satisfaction (CSAT) | 4.8+0.1 | 4.8 | 4.8 | 4.8 | 4.8 | 4.8 | 0 |
Awards
1 ServiceNow partner award
- Undated
Unknown Award
Solutions & contact
What Rococo Co.,Ltd. has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.rococo.co.jp
- Sign in to see email
- Location
- Osaka, Osaka, Japan