For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/semaphore-partners-llc/tearsheet
Semaphore Partners LLC
Wyckoff, New Jersey, United States4.9 / 5 CSAT
PremierBuild
SelectC&I
RegisteredReseller
Semaphore Partners is a boutique consulting and advisory firm located in the Greater New York City area, focused on building maintainable solutions.
Overview
Key figures for Semaphore Partners LLC, who they are and how ServiceNow scores them.
About Semaphore Partners LLC
Semaphore Partners is a boutique consulting and advisory firm located in the Greater New York City area, focused on building maintainable solutions.
- Programs
- BuildPremier
- Consulting & ImplementationSelect
- ResellerRegistered
- Location
- Wyckoff, New Jersey, United States
- Website
- semaphorepartners.com
Scores and position
- Partner Score
- 100
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Semaphore Partners LLC is assessed and certified on: product lines, architects, accreditations and certifications.
Product Line Assessments
9 product lines · 7 with a Validated Practice · 0 in 2+ regions
- PLA achieved
- Validated Practice
- Not assessed
- App EngineOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 4.8 / 5
- Customer Service Management (CSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 3CSAT 5.0 / 5
- Financial Services Operations - BankingOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Hardware Asset Management (HAM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 4CSAT 5.0 / 5
- Human Resources (HR)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 4.5 / 5
- ITSM ProOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 7CSAT 5.0 / 5
- ITSM StandardOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 7CSAT 5.0 / 5
- Now Assist for IT Service Management (ITSM)Oct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 2CSAT 5.0 / 5
- Workflow Data FabricOct 15, 2026
- AMS
- EMEA
- APJ
- Global
Deployments 5CSAT 4.8 / 5
| Product line | AMS | EMEA | APJ | Global | Deployments | CSAT |
|---|---|---|---|---|---|---|
App Engine Oct 15, 2026 | 4 | 4.8 / 5 | ||||
Customer Service Management (CSM) Oct 15, 2026 | 3 | 5.0 / 5 | ||||
Financial Services Operations - Banking Oct 15, 2026 | 2 | 5.0 / 5 | ||||
Hardware Asset Management (HAM) Oct 15, 2026 | 4 | 5.0 / 5 | ||||
Human Resources (HR) Oct 15, 2026 | 2 | 4.5 / 5 | ||||
ITSM Pro Oct 15, 2026 | 7 | 5.0 / 5 | ||||
ITSM Standard Oct 15, 2026 | 7 | 5.0 / 5 | ||||
Now Assist for IT Service Management (ITSM) Oct 15, 2026 | 2 | 5.0 / 5 | ||||
Workflow Data Fabric Oct 15, 2026 | 5 | 4.8 / 5 |
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 1
- Certified Master Architects
- CTA
- 4
- Certified Technical Architects
- Presales accreditations
- 14
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 6
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 17
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
137 certifications · 26 types · 21 product lines. Every certificate held; one person can hold several.
ITSM Pro42
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))17
- Employee Center Accreditation12
- Suite Certification - ITSM Professional7
- Micro-Certification – DevOps Change Velocity6
App Engine13
- ServiceNow Certified Application Developer (CAD)13
Moveworks8
- Moveworks Agent Studio Fundamentals Delivery Accreditation4
- Moveworks Platform Implementation for Engineers Delivery Accreditation4
ITSM Standard7
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)7
Now Assist for IT Service Management (ITSM)7
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite6
- Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon1
Customer Service Management (CSM)6
- Suite Certification - CSM Professional6
Hardware Asset Management (HAM)6
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)6
Human Resources (HR)6
- Suite Certification - HR Professional6
Workflow Data Fabric6
- Suite Certification - Workflow Data Fabric6
Enterprise Architecture5
- Enterprise Architecture Implementation Delivery Accreditation5
Financial Services Operations - Banking5
- Suite Certification - FSO Banking and Wealth Management Professional5
Software Asset Management (SAM)4
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)4
Healthcare & Life Sciences3
- Suite Certification - Healthcare and Life Sciences Management Professional3
Now Assist for Customer Service Management (CSM)3
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite3
Now Assist for HR Service Delivery (HRSD)3
- Suite Certification - Now Assist for HR Service Delivery Pro Plus3
Vulnerability Response3
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)3
Workplace Service Delivery3
- Suite Certification - Workplace Service Delivery3
Field Service Management (FSM)2
- Certified Implementation Specialist – Field Service Management (CIS-FSM)2
Now Assist for Creator2
- Now Assist for Creator Implementation Delivery Accreditation2
Public Sector Digital Services2
- Suite Certification - Public Sector Digital Services (PSDS)2
Strategic Portfolio Management Standard1
- Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)1
Benchmarks
How Semaphore Partners LLC compares with partners in the same program and tier.
Against 98 Select Consulting & Implementation partners
Peer percentileP85
Average across metrics, vs Select peers
Program percentileP69
vs all 354 Consulting & Implementation partners
Biggest strengthProduct Line Achievements9 vs peer median 0 · P99
Biggest gapCSATSign in to see the figures
Partner ScoreP98
100
Above median · Median 48 · Best 107 · 97/98 peers
0.02 peers in this partner's bin120.0
CIS ResourcesP77
14people
Above median · Median 7 · Best 98 · 98/98 peers
083 peers in this partner's bin99
Product Line AchievementsP99
9
Above median · Median 0 · Best 9 · 98/98 peers
02 peers in this partner's bin9
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Semaphore Partners LLC has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score100+15Aug—Sep—Oct—
- Unique CIS-Certified Resources14+2Aug+1Sep—Oct—
- Product Line Achievements9+1Aug—Sep—Oct—
- Certified Technical Architects40Aug+1Sep—Oct—
- Certified Master Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.9−0.1Aug—Sep—Oct—
- Store apps10Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 101+2 | 99−1 | 100+1 | 100 | 100 | 100 | +15 |
| Unique CIS-Certified Resources | 14 | 13−1 | 13 | 14+1 | 14 | 14 | +2 |
| Product Line Achievements | 9+1 | 9 | 9 | 9 | 9 | 9 | +1 |
| Certified Technical Architects | 3 | 3 | 3 | 4+1 | 4 | 4 | 0 |
| Certified Master Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 5.0 | 5.0 | 5.0 | 4.9 | 4.9 | 4.9 | −0.1 |
| Store apps | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
Awards
1 ServiceNow partner award
- Undated
Unknown Award
Solutions & contact
What Semaphore Partners LLC has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 0
- Solutions
- 0
- Integrations
- —
- Store apps
- 1
Contact
- Website
- semaphorepartners.com
- Sign in to see email
- Location
- Wyckoff, New Jersey, United States