For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/serenityehs-inc/tearsheet
Serenity
San Diego, California, United States5.0 / 5 CSAT
PremierBuild
SelectC&I
Serenity helps companies integrate operational workflows into their business with solutions natively built on ServiceNow and transformational services
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for Serenity, who they are and how ServiceNow scores them.
About Serenity
Serenity helps companies integrate operational workflows into their business with solutions natively built on ServiceNow and transformational services
- Programs
- BuildPremier
- Consulting & ImplementationSelect
- Location
- San Diego, California, United States
- Website
- serenityehs.com
Scores and position
- Partner Score
- 77
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Serenity is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- 1
- Certified Master Architects
- CTA
- 1
- Certified Technical Architects
- Presales accreditations
- 1
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 3
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 3
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
3 certifications · 1 types · 1 product line. Every certificate held; one person can hold several.
App Engine3
- ServiceNow Certified Application Developer (CAD)3
Benchmarks
How Serenity compares with partners in the same program and tier.
Against 98 Select Consulting & Implementation partners
Peer percentileP60
Average across metrics, vs Select peers
Program percentileP45
vs all 354 Consulting & Implementation partners
Biggest strengthMaster Architects (CMA)Sign in to see the figures
Biggest gapAccreditationsSign in to see the figures
Partner ScoreP86
77
Above median · Median 48 · Best 107 · 97/98 peers
0.015 peers in this partner's bin120.0
CIS ResourcesP8
2people
Below median · Median 7 · Best 98 · 98/98 peers
083 peers in this partner's bin99
Product Line AchievementsP91
1
Above median · Median 0 · Best 9 · 98/98 peers
094 peers in this partner's bin9
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
Master Architects (CMA)Sign in to see this benchmark
Architects (CTA)Sign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Serenity has moved: tier journey, Partner Score and every tracked figure month by month.
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score77+30Aug−2Sep—Oct—
- Unique CIS-Certified Resources2−3Aug—Sep—Oct—
- Product Line Achievements10Aug—Sep—Oct—
- Certified Technical Architects1−1Aug—Sep—Oct—
- Certified Master Architects10Aug—Sep—Oct—
- Customer satisfaction (CSAT)5.0+0.6Aug—Sep—Oct—
- Store apps40Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 89−2 | 81−8 | 79−2 | 77−2 | 77 | 77 | +30 |
| Unique CIS-Certified Resources | 2 | 2 | 2 | 2 | 2 | 2 | −3 |
| Product Line Achievements | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Certified Technical Architects | 1 | 1 | 1 | 1 | 1 | 1 | −1 |
| Certified Master Architects | 1 | 1 | 1 | 1 | 1 | 1 | 0 |
| Customer satisfaction (CSAT) | 5.0+0.8 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | +0.6 |
| Store apps | 4 | 4 | 4 | 4 | 4 | 4 | 0 |
Awards
1 ServiceNow partner award
- Undated
Unknown Award
Solutions & contact
What Serenity has built on the platform and how to reach them.
Solutions
Counts from ServiceNow's partner listing.
- Offerings
- 0
- Solutions
- 1
- Integrations
- —
- Store apps
- 4
Contact
- Website
- serenityehs.com
- Sign in to see email
- Location
- San Diego, California, United States