For a one-page summary, download the tearsheet: https://www.partnerintelligence.now/partners/service-dynamics-ltd/tearsheet
Service Dynamics Limited
Auckland, Auckland, New Zealand4.5 / 5 CSAT
SelectC&I
SelectReseller
Delivering world-class ServiceNow expertise. IT Service Management and Enterprise Service Management Specialists.
Synced Source: ServiceNow Partner FinderMethodology
Overview
Key figures for Service Dynamics Limited, who they are and how ServiceNow scores them.
About Service Dynamics Limited
Delivering world-class ServiceNow expertise. IT Service Management and Enterprise Service Management Specialists.
- Programs
- Consulting & ImplementationSelect
- ResellerSelect
- Location
- Auckland, Auckland, New Zealand
- Website
- www.servicedynamics.co.nz
Scores and position
- Partner Score
- 54
- ServiceNow's published ranking value. Higher is better; it is a score, not a position.
- Partner Finder search position
- —
- Not yet available for this partner.
ServiceNow does not publish how the Partner Score is computed; it may include signals that are not public, such as revenue or internal performance data. We show it as published. How we use it
Capabilities
What Service Dynamics Limited is assessed and certified on: product lines, architects, accreditations and certifications.
No product line achievements yet. They appear here once ServiceNow publishes them for this partner.
Architects and accreditations
As ServiceNow reports them on the partner's profile. Architects are people; accreditations are counted as accreditations.
- CMA
- —
- Certified Master Architects
- CTA
- —
- Certified Technical Architects
- Presales accreditations
- 8
- Certified staff who determine the appropriate products to introduce as a solution.
- Sales accreditations
- 10
- Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
- Delivery accreditations
- 3
- Internal implementation specialists with industry experience and proven knowledge of the Now Platform.
Certifications
18 certifications · 11 types · 9 product lines. Every certificate held; one person can hold several.
Enterprise Architecture4
- Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))3
- Enterprise Architecture Implementation Delivery Accreditation1
ITSM Standard4
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)2
- Employee Center Accreditation2
Human Resources (HR)2
- Suite Certification - HR Professional2
Now Assist for HR Service Delivery (HRSD)2
- Suite Certification - Now Assist for HR Service Delivery Pro Plus2
Now Assist for IT Service Management (ITSM)2
- Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite2
Customer Service Management (CSM)1
- Suite Certification - CSM Professional1
Hardware Asset Management (HAM)1
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)1
Now Assist for Creator1
- Now Assist for Creator Implementation Delivery Accreditation1
Now Assist for Customer Service Management (CSM)1
- Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite1
Benchmarks
How Service Dynamics Limited compares with partners in the same program and tier.
Against 98 Select Consulting & Implementation partners
Peer percentileP39
Average across metrics, vs Select peers
Program percentileP22
vs all 354 Consulting & Implementation partners
Biggest strengthPartner Score54 vs peer median 48 · P66
Biggest gapCIS Resources3 vs peer median 7 · P15
Partner ScoreP66
54
Above median · Median 48 · Best 107 · 97/98 peers
0.046 peers in this partner's bin120.0
CIS ResourcesP15
3people
Below median · Median 7 · Best 98 · 98/98 peers
083 peers in this partner's bin99
Product Line AchievementsP43
0
At the peer median · Median 0 · Best 9 · 98/98 peers
094 peers in this partner's bin9
Validated PracticesSign in to see this benchmark
CSATSign in to see this benchmark
AccreditationsSign in to see this benchmark
Sign in to see every benchmark, including Validated Practices, CSAT, architects and accreditations.
History
How Service Dynamics Limited has moved: tier journey, Partner Score and every tracked figure month by month.
Tier journey
Registered → Global Elite
Consulting & Implementation
Partner Score
Nov 2025 – Oct 2026. Higher is better; a score, not a position.
Month by month
End-of-month values from the latest sync in each month; ▲/▼ marks a change from the month before.
- Partner Score54+2Aug+4Sep—Oct—
- Unique CIS-Certified Resources30Aug—Sep—Oct—
- Customer satisfaction (CSAT)4.5−0.5Aug—Sep—Oct—
| Figure | May 2026 | Jun | Jul | Aug | Sep | Oct | Since Nov 2025 |
|---|---|---|---|---|---|---|---|
| Partner Score | 51 | 48−3 | 50+2 | 54+4 | 54 | 54 | +2 |
| Unique CIS-Certified Resources | 3 | 3 | 3 | 3 | 3 | 3 | 0 |
| Customer satisfaction (CSAT) | 5.0 | 5.0 | 4.5−0.5 | 4.5 | 4.5 | 4.5 | −0.5 |
No ServiceNow partner awards on record.
Solutions & contact
What Service Dynamics Limited has built on the platform and how to reach them.
No offerings, solutions, integrations or Store apps on ServiceNow's listing for this partner.
Contact
- Website
- www.servicedynamics.co.nz
- Sign in to see email
- Location
- Auckland, Auckland, New Zealand